5/5
GoogleWorked with Charlotte - good job, thank you!!!
Agent replied · 25 August 2024
Thank you Eugene, that's great to hear.
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI warmly recommend Oscar
Although we didn’t eventually rent with Keatons, Oscar Pace was a superb agent, providing us with several excellent home opportunities. Tamas
Agent replied · 23 October 2024
Thank you Tamas, that's great to hear.
5/5
TrustpilotLuke ⭐️⭐️⭐️⭐️⭐️
Luke was great in helping us find a property after a few mishaps that happened. Very grateful for his service he gave us :))
Agent replied · 23 October 2024
Glad Luke could help you, thank you for your review Emilie.
5/5
TrustpilotGreat professional and service- Keaton Agency
Me and my girlfriend recently rented our new flat with Keatons and we would like to spare couple of minute to highlight the service of Daniel John. Great professional, always helping us to following all the step the easier and faster way.If you need to rent a house Daniel John is the right person for it.
Agent replied · 24 August 2024
That's great to hear Jaime, thank you for your review.
5/5
TrustpilotGreat Services
I have recently rented a flat with Luke and Keatons. My experience was great. Everything went well and Luke helped me very much on the whole rental process. It was quick and easy. I would recommend the agency and Luke.
Agent replied · 13 June 2024
Glad Luke could help you.
5/5
GoogleReally good letting agency. They're helpful, communicative and professional. From experience, letting agencies can be very difficult to work with so it's been great to work with Keatons as they actually help you out. Special shoutout to Lauren W! Would recommend her to anyone.
Agent replied · 20 June 2024
That's great to hear, thank you.
5/5
TrustpilotOJ very helpful and responsive
OJ very helpful and responsive. His character and ability at his job made the purchase more straightforward. He worked with my time restrictions After his involvement was passed on to Chloe I found it less satisfactory. The timings and pressure on my time were inappropriate especially as there had been a delay from when I had booked leave in Feb and the ability to contact her difficult. I didn’t feel I had reasonable communication at that point being away from the Kentish Town branch
Agent replied · 13 June 2024
Thank you for taking the time to leave us a review Wendy, glad OJ could help you.
5/5
TrustpilotSiane knew i was looking for a 3 bed…
Siane knew i was looking for a 3 bed family home to rent and called me as soon as this one became available and it was perfect for my needs.Natalie made the whole tenancy process so painless and answered my many questions with a lot of patience and efficiency.
Agent replied · 13 June 2024
Thank you for your kind review Helen, that's great to hear.
5/5
TrustpilotMade my life easier
Billy made the process very straightforward and was available when I had questions along the way. We achieved the result we wanted in a short period of time and I was very pleased with the service I received.
Agent replied · 13 June 2024
Thank you Charles, that's great to hear.
5/5
TrustpilotJustine helped me secure a flat I was…
Justine helped me secure a flat I was really interested in! Appreciated her help and fast replies throughout the process. Thanks a lot!
Agent replied · 30 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
TrustpilotThe process of renting is quite…
The process of renting is quite stressful at the moment but Justine made the whole experience enjoyable and seamless. We are now in our dream property and so grateful to Justine and the team for making it happen.
Agent replied · 13 June 2024
Thank you Christian, that's great to hear.
5/5
GoogleKeatons helped us find a new flat to rent and they were so helpful all along, especially Lauren Wood, who actually came to us with the property we now live in. She kept us in the loop during the whole process and her kindness, competence …
Agent replied · 20 June 2024
That's great to hear, thank you Emeline.
5/5
GoogleKeaton has been really professional for me in finding my house. From documentation, verification to movein they have been really supportive, detail oriented and very professional. Especially, I wanted to thanks Stevie, and Lauren as they were always there to clarify all the queries, showing me the property and post documentation support. Thanks both
Agent replied · 20 June 2024
That's fantastic to hear, thank you Vijay.
5/5
TrustpilotElliot has been fantastic!
Elliot has been fantastic! From start to finish he has helped guide us through what can be a difficult process. I had certainly given up at one point but he made us continue to believe that the sale would happen and it has!! Thank you and I highly recommend Keatons!
Agent replied · 13 June 2024
Thank you for your kind review Helen.
5/5
TrustpilotGreat
Great! Everyone has been really helpful throughout our tenancy for over 2 years. In particular, even after we moved out, they have incredibly helpful and responsive in providing rental references. Steve has been really amazing and am very grateful for his help!
Agent replied · 13 June 2024
Thank you for your kind review Niaz.
5/5
TrustpilotRecently moved to London and while I…
Recently moved to London and while I had heard finding a flat was a stressful process, Keaton’s made it such a smooth, easy process for us! Siane and Natalie were a pleasure to work with and so helpful. I would happily recommend keatons to anyone.
Agent replied · 13 June 2024
That's fantastic to hear, thank you Klara.
5/5
GoogleSean mediated between the buyer and myself. The quality, service and care were second to none from the outset. The team are very knowledgeable not only about the process but moreover regarding the neighbourhood. I highly recommend them and as the matter of fact our neighbour are using Keatons as well to sell their flat!
Agent replied · 16 April 2026
That's fantastic to hear, thank you Val.
5/5
TrustpilotOne of the best agencies ever
Its always nice to do buisiness with such professionals. Rapid polite responses with problem solving friendly attitude.Also, thank you Elza Kapitanska for your patience and kind cooperation, I wish there were more agencies like you in the rest of UK.
Agent replied · 13 June 2024
Thank you Mohammed, that's fantastic to hear.
5/5
TrustpilotBrilliant experience so far!!
Top class experience so far with Marc Nicklin. He's a thorough professional and takes his work seriously - he responded to us even though he was off work due to illness, that speaks volume of his work ethic. He has been really easy to reach out whenever we need answers to our queries. Property viewing was arranged as per our availability & we are glad due to his speed in handling cases our case has progressed to the next stage. Really happy so far with Keatons and I hope this brilliant service continues right to the end of our journey.
Agent replied · 13 June 2024
Thank you Godwin, that's fantastic to hear.
5/5
TrustpilotNatalie and Alex were amazing
Natalie and Alex were absolutely incredible for the whole process of securing our tenancy. Rapid responses from Natalie who helped and reassured us every step of the way with referencing fiascos and any questions we had. So lovely to talk to and put as both at ease!
Agent replied · 13 June 2024
That's fantastic to hear, thank you for your review.
5/5
TrustpilotMany thanks to Elza and Siane
Many thanks to Elza and Siane for exceptional help throughout the entire leasing process. They both exhibited a high level of expertise, ensuring a smooth and efficient experience. Very firendly and responsive. Highly recommended.
Agent replied · 13 June 2024
Thank you Paula, that's fantastic to hear.
5/5
TrustpilotNatalie Craddock at Keatons has been…
Natalie Craddock at Keatons has been very helpful and very efficient when dealing with all our repair and maintenance requests . All done quickly and in a professional manor . Very pleased with the customer service level received
5/5
TrustpilotThey were great help and helped me find…
They were great help and helped me find a place to live very quickly and with ease
Agent replied · 30 May 2026
Dear Zachary, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
TrustpilotFantastic experience
Luke Bull was fantastic at helping me find a place to rent. He was considerate of my requirements and found great properties to view in a short time frame. Luke was very responsive and made the whole process smooth and hassle free. Would definitely recommend!
Agent replied · 13 June 2024
That's great to hear, thank you for your review Puneet.
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Questions about Keatons London
Has Keatons won any awards?
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
