Trusted Agent profile · London
★★★★★
1,820 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,820 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,512
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst flat hunting experience in London
I recently relocated to London and was dreading the flat hunt, but thanks to Siane D'Cruz and Stevie Knight at Keatons my first flat renting experience went smoothly! Finding a flat is tough in London but with their help it felt easy and quick! I recommend going through Keatons if you have the opportunity!
Thank you for your review Bashar, that's fantastic to hear.
5/5
TrustpilotGreat experience!
Highly recommend, really reliable and responsive. Massive thanks to Michael Logan in the Kentish Town office, hugely helpful throughout the entire process and helped us secure a great flat!
Thank you for your kind review Joe.
5/5
GoogleWe found Keatons after many unsuccessful viewings through other agencies. I called them up and they acted fast. Nia (shoutout to this baddie) was fast, efficient and really helpful. We got our dream flat!
Dear Hegedus, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Hayley
5/5
TrustpilotI have successfully rented a property I…
I have successfully rented a property I have with Keatons. Natalie was very helpful, polite and professional in dealing with the process as swiftly and possible. Jay and Lauren also deserve a mention. They too helped speed the process and successfully found the tenant for my flat. I highly recommend Keatons!
That's fantastic to hear Georgina, thank you for your review.
5/5
GoogleGreat experience. Out of all the agents I dealt with in London in this trying time in the rental market, Lauren Wood was by far the best. Once I connected with her, I had a home within 2 viewings. Professional and diligent, have recommended Keatons Deptford to friends.
That's fantastic to hear, thank you for your review Anna.
5/5
TrustpilotScott Little is superb
Scott Little is superb. Better than any other agent we spoke to. Did as he promised, never had to chase him and the result he got us was far above what we expected. Wouldn’t go anywhere else
Thank you Tom, that's great to hear.
5/5
Trustpilotno hesitation to recommend
Keatons were our selling agents in an extremely fraught and stressful chain transaction. OJ Aksu is a superstar, a very experienced and calm operator who always is always available to discuss things with clients. When away, we were ably supported by George. We would have no hesitation in using Keatons again.
Thank you for your review Shail, that's fantastic to hear.
5/5
TrustpilotService from Keatons is great
Service from Keatons is great, Keatons made finding a rented property in London smooth. Special mention to Justine, she is super helpful and nice to make the experience better.
Glad to hear this, thank you Barnali.
5/5
TrustpilotJustine has been amazing
Justine has been amazing at helping us get our new home! She always answers emails, is super lovely and friendly and we have her to thank for helping us rent in a time where it’s so hard for sharers to find somewhere!! Thank you Justine!
That's great to hear, thank you Alabama.
5/5
TrustpilotWe were very impressed by first…
We were very impressed by first experience with Keatons by letting property. Couldn't imagine that process might be organised in a such clear, smooth and fast way. Keatons Team competence, punctuality, responsibility and friendliness were highly appreciated.Special thanks to Natalie Craddock,Billy Haspineall,Lisa Middleditch and Oliver Cruikshank.Andrej
Thank you for your kind review Andrej.
5/5
TrustpilotFlawless experience with Lauren!
Flawless experience with Keatons, thanks to Lauren Wood, who not only helped me to secure a great property in a tough market, but was helpful and responsive throughout the entire process, including several back and forths between myself and the landlord/current tenants in answering all my questions. Appreciate it Lauren, thank you!
That's great to hear, thank you for your kind review Ally.
5/5
TrustpilotCommunication with Gosia has been clear…
Communication with Gosia has been clear and timely. Very straightforward and well managed throughout. Thank you Keatons
5/5
TrustpilotLuke & Elza were very helpful when…
Luke & Elza were very helpful when getting our new tenancy set up. They were very knowledgable and always quick to respond if we had any questions or confusions!
Thank you for your kind review Olivia.
5/5
TrustpilotAlessandro's the man
Alessandro is a genuine and helpful guy. He listened to my feedback and did his best to provide lettings that matched my needs. I would recommend Alessandro to all my contacts looking to rent.
That's great to hear, thank you Mahbuba.
5/5
TrustpilotGreat service!
Although I didn’t end up finding a property through Keatons, Oscar Pace was absolutely great. Super professional, not pushy, and actually listened to my requirements. Put a lot of effort into finding a place that was a good fit.
Thank you for your kind review Lee.
5/5
TrustpilotGreat agency!
Keatons have been really efficient through managing our tenancy, and are always on hand to help. Jay Smith has been our main point of contact and has always been readily available to deal with any queries or problems that arise. Great experience with them so far :)
Thank you Ellie, that's fantastic to hear.
5/5
TrustpilotAs a tenant renting with Keatons we…
As a tenant renting with Keatons we have had a good experience. Jay Smith has been particularly helpful when sorting out an issue with a broken appliance. He understood our frustration and got us result we wanted in a timely fashion. Glad he is on our account.
Thank you for your kind review Lara.
5/5
TrustpilotMy very positive experience with Corina Tohaneanu at Keatons
My property was bought via Keatons in 2007 and later fully managed by Keatons, because I moved abroad, hence my experience with the firm goes back a long way. Over the years I had the pleasure working with many competent colleagues at Keatons. However, I have experienced a whole new level of care when Corina Tohaneanu took over responsibility. She has visited and attended to my property and has become a reliable partner for me on the ground having my interest at heart. She is thoughtful, professional, anticipates, responds fast and is a true professional in property management. Thanks a lot for always finding a way to make things happen!
That's great to hear, thank you Stefanie.
5/5
TrustpilotGood experience with Keatons (shout out to Justine)
Really good experience with Keatons, the Goodlord platform makes the whole process a lot less painful.Justine was an expert agent, she guided us smoothly through the letting process and led the tenancy agreement process in a very professional way.
That's great to hear, thank you Monica.
5/5
TrustpilotLuke was always available to help us with our queries
We just moved to London and Luke has been a huge help in giving us a tour of such a lovely apartment that had everything we wanted. He’s been available for all of our queries and has made our house hunt experience less stressful. Thanks Luke!
Glad to hear Luke could help you Pakhi.
5/5
TrustpilotGreat service by Jay
Jay Smith has been a great help with a major repair that was needed in our property. The work was completed promptly and to a high standard. Jay has proved to be very knowledgeable and resourceful.
Thank you Paul, that's great to hear.
5/5
TrustpilotKeatons ❤️
Oscar was a gentleman and very professional from the start of our conversation to completion of our move! Big props to Natalie aswell for managing everything in a very efficient manner
Thank you Joshua, that's great to hear.
5/5
GoogleWorked with Charlotte - good job, thank you!!!
Thank you Eugene, that's great to hear.
5/5
TrustpilotThank you to Riaz, Siane & Tamanna
I praise all Keatons' staff, who are extremely professional, helpful and knowledgeable. In particular, Riaz, Siane & Tamanna were brilliant at always answering and resolving all my issues.
Thank you Behnam, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Keatons, London won Gold; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
