Trusted Agent profile · London
★★★★★
1,819 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,819 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,511
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotNith has been an excellent property manager
Nith has been an excellent property manager for us for three years. He has consistently helped us resolve issues in our residence and effectively communicated with the property owners. Nith is polite, professional, and pays great attention to detail.
5/5
TrustpilotHelpful, efficient service
Keatons have been doing a great job managing my property. They keep me informed about everything and keep my admin to a minimum. Elza has been great at keeping me up to date with the financials and everything else!
Thank you Manuel, that's great to hear.
5/5
Trustpilot5 Star Service
5 Star ServiceScott, Chloe and the team were incredibly helpful, guiding us through the process of buying our first home and helping to navigate any obstacles that came up along the way. Fantastic communication with speedy and clear guidance that helped to ease the buying process.
That's fantastic to hear, thank you Charlotte.
5/5
TrustpilotWorked for that commission!
Keatons acted as agent in our sale of our property. Throughout the process they were available, easy to reach and kept totally on top of things. The process felt closely managed and even when there were bumps in the road I felt clear that I knew what was happening. The team were very clear on advising on the market and conditions and I found this very helpful. I felt like Keatons worked hard for their commission and I'd definitely use them again.
Thank you Clare, that's great to hear.
5/5
TrustpilotShani & Justine
Shani, Justine and the team are always very patient, understanding and wonderful in helping us find tenants. We have worked with Keatons for the past 4-5 years and we will continue using them going forward. Excellent service every time!
Thank you, that's fantastic to hear.
5/5
TrustpilotPerfect from beginning to end!!
Perfect from beginning to end!!Cannot fault the professionalism of David and the team at Keatons. My property was sold on the first day of viewings!!!!So happy I chose Keatons as my agents - very big step after living in my home for 37 years!!! But they made it an easy journey throughout. Toni was a godsend with all her back office assistance. Highly recommended.
Thank you for your kind review Ms Kim Moran.
5/5
TrustpilotOscar is probably the best estate agent…
Oscar is probably the best estate agent we have worked with. He was professional and always made us feel at ease discussing the procees with his warm and earnest approach. I recommend!
Thank you for your kind review Stephen.
5/5
GoogleThe whole team at keatons helped me find the perfect property Kayley listen to all my requirements and made my dreams come true!! highly recommend.
Dear Armand, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
TrustpilotMarc! Absolute star
I had an outstanding experience with Marc from Keaton's. From the very start, they were incredibly honest and transparent about every detail, which gave me confidence throughout the entire process. They consistently offered genuine advice, rather than just trying to make a quick sale, and were always available to answer my questions or concerns. Their support went above and beyond, ensuring that I was comfortable and informed at every step. I truly felt like they had my best interests in mind. I highly recommend them to anyone looking for a trustworthy and supportive estate agent!
That's fantastic to hear, thank you Sanah.
5/5
TrustpilotExcellent Service
Excellent service is helping me find my new apartment to rent. Rose Nwosu was a pleasure to deal with. Rose was professional, punctual and very responsive throughout the process which was a massive help throughout. Thank you again Rose.
Thank you Eoin, that's great to hear.
5/5
TrustpilotTamanna Malik 5 Star Service
Throughout the whole process Tamanna Malik has just been so AMAZING! Extremely Professional and so helpful. She answered all our questions efficiently and replied to all of our emails and queries during the same day. Yet again it has been a wonderful experience, We would highly recommend Keatons and it’s amazing team, especially Tamanna and her 5 star service!Warmest regards,Cecilía & Jay.
Thank you for your kidn review Cecilia and Jay.
5/5
TrustpilotJustine from Keatons
Justine is so kind, helpful and professional. She is one the best state agent I dealt with and she listens to what you need and assist you in every way she could
That's great to hear, thank you Elishaymaa.
5/5
TrustpilotExtremely reliable
Oscar was very helpful, informative and honest during the whole process. They are a very reliable team and would advise if you see a flat to give them a call as they will not mess you around.
Thank you Jamal, that's fantastic to hear.
5/5
TrustpilotDean & Tish were wonderful in helping…
Dean & Tish were wonderful in helping me with my first property purchase. I was nervous about it, but they really helped me along the way and even helped me answer questions after I completed and moved in. Cannot thank them both enough for being amazing and so helpful.
That's fantastic to hear, thank you Cathy.
5/5
GoogleNia is amazing! Very helpful and attentive!
Thank you Marius.
5/5
TrustpilotTEAM KEATONS is 5 STAR ++
TEAM KEATONS is 5 STAR ++As executors responsible for our friend’s estate, we are so grateful to Keatons for all the care, support and patience in all aspects towards the successful sale of our friend’s flat.From the very first meeting with Henry, Keatons have been superb. His initial guidance and introduction to the process of selling a property was most comprehensive and sensitively presented. His choice of team was excellent.Particularly the excellent working relationship with OJ. His calm professional manner and empathy, lead us through all the viewings and advised us of the detailed ebb and flow of the progression towards the exchange of contracts….and beyond.Marta supported OJ with viewings.We appreciate and congratulate that Jon seamlessly implemented all the processes necessary to satisfy all the parties and their representatives to the final completion date.We are sure that our friend would be most pleased that we chose Keatons to act on her behalf.
That's fantastic to hear, thank you for your review Stan.
5/5
TrustpilotGreat service
Keatons helped us to find a rental property and I would definitely recommend their services. We worked with Millie Hurst, who was super friendly, accommodating and professional. She was a pleasure to work with!
Thank you for your kind review Agata.
5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Keatons Estate Agents in Bow. Luke and Rebecca were incredibly helpful and quick to respond throughout the entire process. They went above and beyond to help me secure a property. Highly recommend!
Thank you David, that's fantastic to hear.
5/5
TrustpilotOutstanding Experience with Oscar Pace
Property was listed with a detailed description. Property agent provided prompt and professional service. Agent was up to date with the information at the time of viewing , this made property viewing visit smooth and less time consuming
That's great to hear, thank you Pradnya.
5/5
TrustpilotThank you so much to all at Keatons who…
Thank you so much to all at Keatons who have bent over backwards to help us in the recent tenancy change. Special shout out to Natalie, Shaun and Marta for their personalised and superb overview of the different aspects of this change.
Thank you for your kind review Naureen.
5/5
TrustpilotJay Smith is our property manager and…
Jay Smith is our property manager and he has been incredible getting everything sorted for us in our new place. His communication is excellent and always responds quickly or gives us a call to sort anything out. Would highly recommend him at Keatons!
That's fantastic to hear, thank you Jemma.
5/5
GoogleJust rented a flat with Keatons. Very helpful from the off. Friendly staff and the good lord computer system is really handy. Lauren Wood has been particularly helpful and has assisted with sorting a number of building issues swiftly as well as spending a significant amount of time ensuring the process went smoothly. Much appreciated!
Thank you for your kind review Adam, that's great to hear.
5/5
TrustpilotProfessionalism and friendly faces
While trying to find a property, Keatons have been an amazing company to work with, with their prompt responses, professional persona and overall helpfulness. Oscar Pace, our letting agent, in particular was a joy to speak to and always kept us in the loop with the status of the property and what we can expect. Right up until move in, nothing was left in their air and we were informed of all details. Natalie Craddock also aided in the smoothness of our move in. We are incredibly happy with our new property and look forward to our stay here.
That's fantastic to hear, thank you Charles.
5/5
TrustpilotGreat experience and considered my deal-breakers...
Oscar was great and really listened to what I was looking for and what worked and didn't work with viewings. Ended up securing a property with another agent, but would 100% work with Oscar at Keatons again in any future flat searches!
That's fantastic to hear, thank you Ella.
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Yes. In The Trusted Agent 2026 awards: Keatons, London won Gold; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
