Trusted Agent profile · London
★★★★★
1,819 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,819 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,511
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotMassive thank you to Justine!
Wanted to write a review to say thank you to Justine. I have never rented before and Justine was so helpful and patient, I couldn’t have asked for a better agent! Nothing was too much to ask and I’ve moved into my lovely property completely hassle free. Thanks so much Justine!!
Thank you Natalie, that's fantastic to hear.
5/5
TrustpilotWe’ve been living in a property managed…
We’ve been living in a property managed by Keatons and has been a great experience. They all are super professional in every department and they never left us down when we had issues. A special recognition goes to Lauren Cannon who has always been nice and promptly to help us.
5/5
TrustpilotSiane was fantastic
Siane was fantastic! We were looking for a new rental for my Mum and Siane was supportive, fast to respond to questions and make Mum feel at ease with the whole process. Since moving in Siane has been just as fast to help with requests for small repairs etc. Thank you Siane!
That's great to hear, thank you for your review.
5/5
TrustpilotGreat letting experience
I had a fantastic experience with Keatons Estate Agents in Royal Docks, letting my property. Justine Reynolds was incredibly helpful and quick to respond throughout the entire process. She went above and beyond to help me let my property.Highly recommend! (#ask4Justine)
Thank you for your kind review Adil.
5/5
TrustpilotKeatons have managed my flat for over…
Keatons have managed my flat for over ten years, Mark Peavot has been amazing as has Danielle recently. All the people i have worked with there have been great and made my life so much easier as a landlord. Recently Danielle Kemp helped me with a leak she was so great and answered all my questions and calls. I cant recommend Keatons enough!!!
Thank you for your kind review Charlotte, that's great to hear.
5/5
TrustpilotGreat Experience
Keatons made the process of moving really quick and simple for us. Michael,Mark and Natalie were great, they communicated with us well and were always quick to reply to any queries we had. Overall, they made what is usually a stressful experience very easy.
That's fantastic to hear, thank you Izobel.
5/5
TrustpilotSo helpful
Keatons helped us find a new flat to rent and they were so helpful all along, especially Lauren Wood, who actually came to us with the property we now live in. She kept us in the loop during the whole process and her kindness, competence and support were really appreciated in such a stressful time. We need more estate agents like you !
That's fantastic to hear, thank you for your review Emeline.
5/5
TrustpilotStaff very friendly and helpful
We are in the process of buying a property through Keatons. Jas Singh at Keatons has been with us throughout the process. He made us feel very relaxed looking around the property, and has kept us well informed after our offer was accepted. Jas has been very friendly to deal with and was quick to pop round to the property when a query arose following the survey.
That's fantastic to hear, thank you Grace.
5/5
TrustpilotHighly recommend ryan
From the moment we went to the viewing Ryan was informative and helpful. Always available for any questions we had and communicative throughout the whole application process. Ryan was extremely understanding of our personal circumstances and went above and beyond to ensure we weren't only happy with the property but stress free through out the whole process. Thankyou Ryan and Keatons
Thank you Dylan, that's great to hear.
5/5
TrustpilotHighly Recomended Estate Agent
Great experience working with Keatons Bow for our recent flat hunt and move in. Specifically, Luke has been responsive with communication, pleasant to work with, and made the overall process extremely simple and stress free.Couldn't recommend these guys enough.
That's great to hear, thank you Conor.
5/5
TrustpilotOscar has been absolutely fabulous!
Oscar has been absolutely fabulous!! From the search to moving in, he’s been very hands on and made the process so much smoother. He’s been very transparent, great with communication and just very accommodating. We are very happy to be using keatons. Still helping us with a moving in. Thanks so much Oscar, you’ve helped to provide us with a seamless experience by being so helpful
That's fantastic to hear, thank you Rebecca.
5/5
GoogleCharlotte was great! Really friendly and helpful and the process of renting was really easy!
Thank you Simon, that's great to hear.
5/5
GoogleKeatons staff have always been extremely helpful and have made letting our flat a smooth experience, I would recommend them highly. Corina has done an amazing job recently sorting out a pressing issue for us, going above and beyond our expectations. Thanks Corina!
That's fantastic to hear, thank you Tony.
5/5
TrustpilotArshi Mohid is exceptional
Arshi Mohid is exceptional. She has been a very nice, easy person to deal with. She has managed all of our maintenance issues with great care and efficiency and has recenlty dealt with a difficult issue with our tenants with great sensitivity. She always responds to any contact I make with great speed. A delight to work with.Jill Armstrong
That's fantastic to hear, thank you.
5/5
TrustpilotKeatons and Lak have been fantastic
I have worked with Keatons team for over a year to find and buy my dream house. The entire team and especially Lak Singh have been instrumental throughout the entire journey. He was always available, extremely patient, and always keen to support and explain various bits and pieces. For me, Lak has become a trusted advisor and I look forward to working with him again.
That's fantastic to hear, thank you for your review Vlad.
5/5
TrustpilotThe process of looking for somewhere to rent
The process of looking for somewhere to rent has been long and arduous, that was until we went for a viewing with Matthieu. He was warm and welcoming and very well informed on the property - amazingly our offer was accepted and Matthieu has been so helpful guiding us through the process. He is very good at what he does!
That's fantastic to hear, thank you for your review Enrique.
5/5
TrustpilotGreat service
The agent who has been assisting me in my search, Lak Singh from the Bow Office, has been amazing, arranging viewings that match my search criteria, very swiftly, and with flexibility, always keeping me up to date when new homes becoming available. Thank you Lak.
Thank you for your kind review Brian.
5/5
TrustpilotReally recommend
I’ve been a long term landlord with Keatons for a house I rent out in Stepney Green. We’ve had excellent services especially from Corina Tohaneanu who reports and fixes issues promptly, Oscar Pace who has always found us good tenants and good rental income and Rebecca Cousins who makes sure all the legal are sorted. Also can’t forget Cass Waples who was incredibly helpful in my HMO application. Definitely recommend these guys. Worth the money you spend to use their services.
Thank you for your kind review Samir.
5/5
TrustpilotGreat for renting
My partner and I have rented a property through Keatons, a stressful situation has been absolutely seamless no issues at all. Justine has been very helpful from the first call and really appreciate her help.
That's fantastic to hear, thank you for your review.
5/5
TrustpilotJack Saunders at Keatons was absolutely…
Jack Saunders at Keatons was absolutely amazing, brilliant customer service & really went above and beyond with everything I asked of him.
Dear Jack, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotCorinne is exceptional
Corinne is exceptional. She is thorough and prompt in acting on information, being proactive with resolving problems. I have been renting out my property for some time now, and without doubt Corinnne delivers beyond anyone else I have interacted with in this capacity.
Thank you Becky, that's fantastic to hear.
5/5
TrustpilotCharlotte Hill was extremely attentive…
Charlotte Hill was extremely attentive and always willing to lend a helping hand whenever we had a query. She helped my long-term partner and I find our very first flat together.Thank you Charlotte!
That's great to hear, thank you for your review Niamh.
5/5
Trustpilot5 Stars to Keatons
Throughout our 18 month tenancy, Keatons have been fantastic to deal with as an agency. Always responsive to emails and quick to help us out in anyway.We had a difficult time at the end of our tenancy and Natalie went above and beyond to help us and ensured we received 5 star treatment even as we were no longer under their tenancy.
Thank you Amelia, that's fantastic to hear.
5/5
TrustpilotGreat experience working with Michael…
Great experience working with Michael Logan from Keatons Kentish Town for a recent flat rental and move-in. Great communication, flexible and friendly to work with, and the flat was in terrific condition when I moved in. Thanks Michael!
Thank you for your review, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Keatons, London won Gold; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
