3/5
GoogleCommunication throughout the process.
Trusted Agent profile · London
Jukes and Co Estate Agents reviews in London
★★★★★
273 reviews across 2 platforms
76 High Street, London, SE25 6EB
Part of Jukes Estate Agents, see every office.
Jukes's office in London, at 76 High Street, is rated 4.6 out of 5 across 273 reviews on two platforms, including 269 Google reviews rated 4.7.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GooglePaula has a star helping us through buying our first property. She was always on hand when we had any enquiries and was always prompt whenever we had any questions or enquiries. We're very thankful for both Paula and Jukes & Co!
Agent replied · 8 January 2025
Thank you for your wonderful review! We’re so glad to hear that Paula was able to assist you with your first property purchase and that she was prompt and helpful throughout the process. Your feedback means a lot to us, and we’re grateful for the opportunity to work with you. Congratulations on your new home, and thank you for choosing Jukes & Co!
5/5
GoogleI could not have got better agents, Janice rented out the flat I have in 48 hours, I could not believe my ears, they were all extremely professional and could not have been more helpful, they are the BEST. Julia Perkins
Agent replied · 8 January 2025
Thank you so much for your fantastic review, Julia! We’re thrilled to hear that Janice was able to rent out your flat so quickly, and that you had such a positive experience with our team. Your kind words mean a lot to us, and we’re delighted to have been able to help. We look forward to working with you again in the future!
5/5
GoogleI listed my property with Dukes around February & from the start found Paula to be very enthusiastic from the start & throughout the process. Simon kept me well informed & advised when necessary. The conveyancing overall went well & very satisfied with the complete process. I would like to thank Dukes for all their hard work & for getting my conveyancing transaction across the line.PositiveResponsiveness, Professionalism, Value
5/5
GoogleAs a non-UK resident, renting a flat presented unique challenges and different processes. My agent Grant guided me through the particulars, always with clear and considerate communication, and he followed up regularly. Grant provided additional administrative support, keeping me informed of the status of my reference checks with warmth and professionalism. The property itself, upon move-in, was professionally cleaned and repainted.
Agent replied · 23 August 2024
Thank you for sharing your experience! We're delighted to hear that Grant provided you with clear, considerate communication and guided you through the rental process smoothly, especially considering the unique challenges of being a non-UK resident. It's fantastic to know that Grant's professionalism made you feel supported throughout the reference checks. We're also pleased that the property was prepared to your satisfaction upon move-in. We appreciate your feedback and look forward to serving you again in the future.
5/5
GoogleA very friendly and helpful agent, with an excellent knowledge of the local area and beyond. A buyer was found quickly, and I was kept regularly informed about the progress of the sale. Queries were answered promptly, and the service was always personal and supportive. The whole process was handled in a professional and reassuring way. Estate agents have a mixed reputation - this is one of the very good ones.
5/5
GoogleThey were professional, responsive, and truly understood my needs. Their market knowledge and attention to detail made the entire process smooth and stress-free. I highly recommend them to anyone looking for a reliable and dedicated real estate agent!”
Agent replied · 8 January 2025
Thank you for your fantastic review! We're delighted to hear that our professionalism, responsiveness, and market knowledge made your experience smooth and stress-free. Meeting our clients' needs is always our top priority. Your recommendation means a lot to us, and we're here to assist you anytime you need. Thank you for choosing us!
5/5
GoogleWe had a really good experience with Paula from Jukes. We have worked within really aggressive deadlines and she was more than helpful throughout the whole process of purchasing our first home. She is very energetic and efficient and lovely to work with. We would definitely use Jukes again in the future.
Agent replied · 23 August 2024
Thank you so much for your wonderful review! We’re delighted to hear that Paula provided you with such a positive experience while purchasing your first home. Meeting aggressive deadlines can be challenging, and we’re glad Paula’s energy and efficiency made the process smoother for you. We look forward to assisting you again in the future.
2/5
Trustpilotthis company was very unhelpful when we…
this company was very unhelpful when we were a tenant and had to get repaid done.
5/5
GoogleI have known Paula for many years, she has always been very kind and supportive, I would have no hesitation recommending her.
5/5
GoogleA massive THANK YOU to Andrew, Simon and the team. They were very helpful and professional during the purchasing process. Provided great support and advice along the way. A very HAPPY customer here. We are enjoying our new home. keep up the good work.
5/5
GoogleGreat experience with Neha who is always ever there and courteous to respond to my queries and resolve my issues.
5/5
GoogleWhat a great experience,Puala held my hand and guided me all the way through doubt it would have happened with out the Jukes team. Also sold my friends house accross the road FANTASTIC !!
Agent replied · 8 January 2025
Thank you for your fantastic review! We're thrilled to hear that Paula and the Jukes team provided such great support and made the process seamless for you. It’s wonderful to know we could assist both you and your friend successfully. Wishing you all the best!
5/5
GoogleAslan you are amazing and very good reception nice and friendly. Thank you very much for all the help and assistance and I will like to do more business with you guys in the future. Neha too thank you for your help very good team.
5/5
GoogleIt was a very stressful time with issues with the landlord requirements, however thanks to the state agent that was dealing with my case I was able to find a place to stay
Agent replied · 8 January 2025
Thank you for sharing your experience! We're glad to hear that despite the challenges, our agent was able to help you find a place to stay. We appreciate your patience and are happy to have been of assistance during a stressful time.
5/5
GooglePaula and Aslan have been a pleasure to deal with through our home buying process. Paula in particular has been very responsive and proactive, pushing things along to make sure the process ran as smoothly as possible. Both very friendly too! Would recommend.
5/5
GoogleCouldn't recommend Jukes & Co highly enough - will definitely use again... Superb service from start to finish. As first time buyers we didn't know anything to start with but they delivered an amazing service from start to finish. Giving us all the information we needed, and they were on top of all other parties involved in the transaction! A clear step by step process every step of the way made it easy & simple and gave us peace of mind we were in good hands. Thanks again guys.
Agent replied · 23 August 2024
Hi Holly thanks for you rkind words and good luck with your new home!
5/5
GoogleHad wonderful Customer Service from Paula at Jukes - helpful, polite and more importantly great knowledge of the area.
5/5
GooglePaula's positivity about the property I was selling really made a difference as did her can-do approach born out of many years of experience. Paula's practical involvement and help enabled completion just at the right time! Thanks very much Paula.
Agent replied · 23 August 2024
Thank you so much for your wonderful review! We're really pleased to hear that Paula's can-do approach made a difference in your property sale. Her experience and practical involvement are indeed invaluable, and it's fantastic to know that she was able to assist in completing the sale at just the right time!
5/5
GoogleI was in conversation with agent Sarah seems to have gone above and beyond to accommodate everything I’ve asked Even changed days of a viewing to suit my needs
Agent replied · 8 January 2025
Thanks so much for your review, we will be sure to pass on your positive feedback to Sarah. Providing excellent service is our top priority, and your feedback means a lot to us. If there's anything more we can assist you with, please let us know!
5/5
GoogleWell run agency, Neha gives prompt and efficient service and has always found me good tenants.
5/5
GoogleI worked with Roxie and the team in securing an absolute gem of a flat for rent. The initial walkthrough of the property was amazing and the staff continued to provide an excellent service throughout the entire process.
5/5
GooglePaula did a great job of selling our house. Really pleased with their service
5/5
GoogleSo glad i went with Jukes, brilliant from start through to completion. thanks again Neha
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Jukes and Co Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
