Jukes and Co Estate Agents reviews in London

★★★★★ 5/5

Google

Very informative, very friendly, all round great experience as first time buyers. Huge thanks to Paula and Chris for being so receptive and helpful during the process, super happy with service!

Calum · 9 August 2024

★★★★★ 5/5

Google

Paula and Aslan, from Jukes, helped us with professionalism and their vast years of experience to sell our much loved family home in Selhurst with the minimum of stress. It was advertised in May had 5 viewings and was sold after 2 offers. Now first week of September we’ve relocated out of London to our home by the seaside. I would definitely recommend Jukes if you want a local Estate Agents who work hard on your behalf (even whilst on holiday in Greece) to buy/sell your property.

Teresa · 15 September 2025

★★★★★ 5/5

Google

Thanks to Neha for an amazing service.

Paul · 11 April 2026

★★★★★ 5/5

Google

I have been working with Jukes & Co for many years now and I cannot recommend them more. Living outside the UK it is essential for me to work with a team which is responsive, efficient, dynamic and trustworthy. They are all this and, on top of being professional, they are kind and attentive too. Thank you to all the lettings team, with a special mention to Grant Cadman, for their help over the years.

Andreas · 28 October 2023

★★★★★ 5/5

Google

Paula in sales department was very helpful with a true professional approach dealing with the sales of our property. She is an attentive person and went the extra mile to make the sale's process a smooth journey. Paula dealt with all issues regarding the buyer in such manner that exceeded my expectations. Based upon my experience I would not hesitate to highly recommend Jukes and Co Estate Agents for the sales of your properties.

Al · 24 September 2024

★★★★★ 5/5

Google

We were very happy with the service from Jukes and Co. From initial valuation, marketing the property, dealing with offers and managing the sale through to completion they were excellent. Paula was professional and friendly throughout the process. Highly recommended!

Branislav · 27 December 2023

★★★★★ 5/5

Google

We can only thank to Paula and the team for selling our house. It was sold within a week. From valuation to completion it was a great experience with Jukes,I can only recommend them.

Tunde · 25 April 2024

★★★★★ 5/5

Google

We had such a brilliant experience with Paula - she clearly knew the properties well and was interested in what we were looking for rather than trying to sell for the sake of it. She was honest and straightforward and helpful at every point of the process - highly recommend.

Hannah · 11 May 2026

★★★★★ 5/5

Google

We were very happy with the service from Jukes and Co. From initial valuation, marketing the property, dealing with offers and managing the sale through to completion they were excellent. Paula was professional and friendly throughout the process. Highly recommended!

Bran · 15 December 2023

★★★★★ 5/5

Google

Paula very helpful all very professional and house Sale went through quickly would definitely recommend jukes &co thank you

Maureen · 24 December 2024

★★★★★ 1/5

Google

Update may 2024 Despite numerous emails, Jukes has failed to reply to any regarding serious letting related issues. I plan to visit the office in person to communicate the concerns to their leadership/ owners as well as ascertain the reasons for failure to reply to emails over a number of weeks. ----------- Use another agent, Jukes fail to meet their promises. Despite numerous follow ups and even an escalation to a manager and they fail to investigate and respond / call despite promises. My strong recommendation is to use a different estate agent.

Rudi · 25 May 2024

★★★★★ 5/5

Google

Paula was really helpful with our purchase and helped get us exchanged and completed quickly and smoothly. Great service.

Adam · 19 December 2024

★★★★★ 5/5

Google

Neha was nice and friendly.

Afya · 9 April 2026

★★★★★ 5/5

Google

As a first-time buyer, I really valued Paula's support throughout the buying process. At first she was tough, but fair and always communicative and available when needed. Her reliability and straightforward approach made everything much easier. I’d recommend her to anyone buying a property.

Oscar · 11 June 2026

★★★★★ 1/5

Trustpilot

I’m very disappointed with the service…

I’m very disappointed with the service I received from Jukes Estate Agents. On their website, they clearly state that they take the deposit from the buyer, but in my case, they took it from me, the seller, which was both misleading and unacceptable. They also sent random people to view the property, many of whom clearly had no serious intention of buying. This included property investors offering very low prices, even though I had specifically told them I did not want investors or time-wasters viewing the property. My instructions were ignored. Communication was poor throughout. As the seller, I was rarely updated, and they never provided any proper information about who was coming to view the property. I was left completely in the dark. Worst of all, it took them over 6 months to sell the property, and at a lower price than they initially told me it would sell for. Overall, the experience was unprofessional and frustrating. I would not recommend Jukes to anyone looking for a trustworthy and transparent estate agent.

Kristaq · 22 July 2025

★★★★★ 5/5

Google

Great estate agents. Good selection of properties as well as responsive and professional staff. They'll help you through the whole purchasing process. Particular props to Paula.

Oleg · 4 October 2026

★★★★★ 1/5

Trustpilot

Misleading, manipulative tactics, avoid this agency

I strongly warn anyone thinking of using Jukes & Co Estate Agents. My experience with them was shocking and deeply stressful. From the beginning, their communication was almost non-existent. My property listing was inaccurate and poorly presented. Without telling me, they removed my main photo and later claimed they "rotate pictures," something I never agreed to. It took them about a month, and several emails from me, to fix basic listing errors. But the real nightmare began when I gave my formal notice to leave. Instead of accepting it properly, they started aggressively pushing a completely false "21-day post-contract" clause, insisting I was still tied in. This clause does not exist anywhere in the signed agreement. They even claimed it had been "checked by a solicitor," which in my opinion was a deliberate intimidation tactic to make me believe I had no choice but to stay. They ignored clear contract terms (which state a 16-week period with 4 weeks' notice) and tried to force me to comply with this imaginary clause. The pressure and repeated misleading emails made me question my own sanity at times. I was left with no choice but to open a formal complaint with the Property Ombudsman and escalate to their CEO. After investigation, it was confirmed in writing that they had breached the contract. This behaviour was not just unprofessional, it was manipulative and completely unacceptable. I would urge anyone considering Jukes & Co to read every line of your agreement carefully and to be ready for potential misrepresentation and intimidation tactics. Based on my experience, I absolutely do not recommend them and would suggest looking elsewhere.

Sebastian · 12 July 2025

★★★★★ 5/5

Google

have had a very lovely experience with the agency as a whole though the process of finding and signing onto the property to living here for 12 months to now moving out. Sarah specifically has been so responsive and communicative about viewings and any questions i might have had, she's very personable and has made the whole process of moving out a dream.

Zoe · 7 January 2025

★★★★★ 5/5

Google

I have just completed a flat purchase through jukes, Paula was very helpful and supportive throughout the process. Would recommend.

Christine · 3 October 2024

★★★★★ 5/5

Google

I have great confidence in the service of Jukes & Co. Grant is a very good agent. He was very meticulous in helping with follow-up and feedback. The process of booking a house went very smoothly.

Yiwen · 27 November 2023

★★★★★ 5/5

Google

I had a wonderful experience with Jukes & Co! The whole team was incredibly helpful, friendly, and supportive throughout my property search. From start to finish, they were patient, professional, and always willing to go the extra mile to make sure I was comfortable and informed. They helped me find the home I’m now living in, and I couldn’t be more grateful. The entire process was smooth and stress-free, thanks to their expertise and commitment. A special thank you to my amazing agent Aisha, who was not only knowledgeable but also kind, understanding, and truly a joy to work with. She made everything feel easy and exciting. I really appreciate her support and guidance. Thank you Jukes & Co for making this journey such a positive one!, Fanny Turkson

Mary · 13 June 2025

★★★★★ 5/5

Google

Paula was brilliant at bringing the sale of my house to a close.

Ann · 19 December 2024

★★★★★ 5/5

Google

Sarah is the young lady assisting us and she is helpful and efficient

Robert · 12 December 2024

★★★★★ 5/5

Google

Having used Jukes to rent my flat for the past 8 years, I had no hesitation in using them to sell it recently. They were genuine, communicative, realistic and fair. Their rates are excellent and I would highly recommend them to anyone looking for an estate agent in the south norwood area and surrounds. Thank you Andrew and Simon!

Kate · 24 August 2020