Jukes and Co Estate Agents reviews

★★★★★ 5/5

Google

I was in urgent need of moving into a flat, and Sarah and Janice made the entire process smooth and stress-free. They went above and beyond to ensure everything was handled quickly and efficiently, using WhatsApp for streamlined communication, a real lifesaver in my situation. Sarah was my main point of contact and took care of all the finer details, including arranging necessary changes to my contract. She was thorough, and always quick to respond. Her manager Janice, was equally great, she was not only accommodating but also genuinely sensitive to my circumstances, which I truly appreciated. Thanks to their brilliant service and commitment, what could have been a very stressful experience turned out to be a seamless transition.

Mike · 25 December 2024

★★★★★ 5/5

Google

I would like to extend my sincere thanks to Sarah who assisted me during my property search. Even though I ultimately couldn’t proceed with taking a property, her dedication and effort were truly outstanding. She went above and beyond to show me several options, providing detailed information and answering all my questions with patience and professionalism. It was clear she genuinely cared about finding the right place for me, and I’m grateful for all her hard work. A fantastic service that I would highly recommend!

Rokeya · 24 December 2024

★★★★★ 5/5

Google

I had an excellent experience working with Janice from Jukes & Co. From start to finish, her service was outstanding. She worked diligently to find reliable tenants who were a good fit for my property, making the entire process seamless and stress-free. I truly appreciate her professionalism, attention to detail, and dedication to delivering great results. I would highly recommend Janice from Jukes & Co to anyone looking for a trustworthy and efficient lettings agent. Thank you for making this such a positive experience!

Shubu · 22 December 2024

★★★★★ 5/5

Google

We cannot recommend Janice highly enough! From the very beginning, she has been an absolute pleasure to work with. Janice is incredibly professional, attentive, and knowledgeable, making the process of renting out our apartment smooth and stress-free. She went above and beyond to ensure every detail was taken care of. Her communication was always prompt and clear. What really sets Janice apart is her personal touch. She genuinely cares about her clients and worked tirelessly to meet our needs. We know that our property is in very good hands!

Sanna · 20 December 2024

★★★★★ 5/5

Google

"I want to extend my heartfelt thanks to Sarah at Jukes and Co Estate Agents for her exceptional assistance in helping me find a place to rent. From start to finish, Sarah was incredibly professional, attentive, and patient, making the entire process so much easier and stress-free. She went above and beyond to ensure that I found a property that met my needs perfectly, always keeping me informed and guiding me through every step. If you're looking for a reliable and dedicated team, I highly recommend Jukes and Co. Thank you again, Sarah, for your outstanding service!"

Christopher · 19 December 2024

★★★★★ 5/5

Google

I would recommend Jukes and Co Estate Agent to any landlord operating around the Croydon and South Norwood areas. I have been using them since 2014 and haven't any issues to consider with them. This service has been excellent under new management especially Neha my property manager. She does her job well and promptly liaises between myself and tenants when there are maintenance issues to resolve

Dee · 2 April 2026

★★★★★ 5/5

Google

Aslan and the team at Jukes and Co Estate Agency have provided me with very professional and friendly service. The customer service at Aslan is amazing, and he pays attention to his customers. Throughout the entire process of buying my home, he has been incredibly communicative and extremely professional. As it is an emotional move for me, he truly cared about my situation and supported me. Whenever I had questions or concerns, he promptly answered my calls and emails. The clarity with which he explains complex contract details is particularly helpful. It would be a pleasure to recommend them to anyone. Very good, very calm and very professional.

Keiko · 19 November 2024

★★★★★ 5/5

Google

Paula has been the sweeties person ever, I bought this property from Jukes over 25 years ago and Paula was the agent who sold it to me and now I have the pleasure of she selling it for me. Paula made it so easy, I can call her if there is anything I don't understand and she would explain things to me. Paula I thank you very much, keep up the good work 👏 God bless. Diana

Diana · 5 December 2024

★★★★★ 5/5

Google

Janice Smith at Jukes & Co. in Norwood has been an absolute pleasure to work with. She was incredibly helpful throughout the entire letting process, going above and beyond to ensure everything ran smoothly. Her initiative and proactive approach, especially when I wasn’t available, were truly impressive and made a big difference. Janice comes highly recommended, and I will definitely be staying in touch with her for future property needs. Outstanding service, thank you, Janice!

Aaron · 3 January 2025

★★★★★ 5/5

Google

Thanks so much to Paula for taking my partner and I on so many viewings around South Norwood/Selhurst, and for having us in mind for the property I've just completed on! As a first-time buyer, the viewings and offer process seemed extremely daunting, but Paula was very knowledgeable and put me at ease, and was extremely proactive and communicative as I went through the buying process on my fantastic new flat. Really glad that Paula was handling this purchase as she knows the area so well and was able to provide in-depth advice on the types of properties within my price range in the locale I needed. Much appreciated and highly recommend going with Jukes!

Orla · 24 September 2024

★★★★★ 5/5

Google

I have been renting from Jukes since September and so far the service has been amazing, any maintenance has been dealt with in a timely manner. I would like to especially thank Neha in the maintenance team who has assisted me since my move and the customer service and help she has provided has been next to none !

Shamar · 2 April 2026

★★★★★ 5/5

Google

I just purchased a new flat with my friend. I want to say a big thank you to Chris who was so welcoming when he first showed us the flat Chris was polite and put us a ease as we are first time buyers the process was a bit daunting. I would recommend Chris at Jukes and CO if you want a first class service. I also want to say a big thank you to Paula she went out of her way to check something in the property for us and we saved hundreds of pounds. We appreciate the first class service. We will be back soon to buy a big property soon.

Cleo · 24 July 2024

★★★★★ 5/5

Google

Paula helped me purchase my first home, a flat in Selhurst and she was dedicated and guided me through the process. When it came to selling my flat, Paula was the first person I called. As always with sales, we had a rocky road (3 buyers!) but Paula was calm, professional and always dedicated to ensuring my flat sold for the right price. I live outside of London now, but I would always go back to Paula if I were to buy/sell again. THANK YOU!

Letitia · 8 September 2025

★★★★★ 5/5

Google

Working with Paula was an absolute pleasure from start to finish. We had a very specific vision for selling our property. She kept us informed at every stage of the process, providing regular updates on viewings, feedback from potential buyers, and market trends. ​Thanks to the hard work and strategic approach, our house sold quickly and for a price we were very happy with. We couldn't have asked for a smoother or more successful selling experience. I would highly recommend Paula to anyone looking to sell their property.

Sergiu · 8 September 2025

★★★★★ 5/5

Google

On Tuesday 28th May afternoon,I was walking up and down Norwood Junction high street viewing real estates agencies hoping one of them would help me to find a rental property to move in by June 6th. So yes I was desperate, beyond frustrated and thinking I would never findd anything as everything seemed already taken or i was met with boring stare in every agency i stepped into. Completed defeated I was walking back to the train station when I passed by Jukes & Co. I thought ok last try. As soon as I walked in, to my pleasant surprise, I was greeted by a friendly, energetic gentlemen named Chris Chefane, the Letting Manager who immidiately offered me a seat after enquiring about my search. He put me at ease and seemed genuinelly willing to assist me. Luckily he had a property to show me. So we drove there but unfortunately I was no keen on the property. What I really appreciated during the viewing, Chris did not act like the usual agressive or pushy salesman, but instead he was very respectful and listened to my comments without making me feel I was in the wrong. Because he was so helpful and good company too, I though if he can' t find me a property no one would! So I pressed him to show me the next flat available. To which he kindly drove us there. And yes that was the property I was looking for. I couldn't beleive it! A fantastic one bedroom flat freshly decorated. I was a bit anxious because I knew there would be lots of interests for the flat, but Chris reassure me he will forward my application and will do his best to support it. During th next 3 days he kept me updated with the progress of my application and has also speed us the referencing documentations. On friday 30th May my offer was accepted. Yep. My colleagues and Landlord were all shocked and so happy for me as i have been looking for 7 weeks without success. I picked up my keys on Thursday 6th June and moved in on friday 7th. Well now, while typing this review i am comfortably sitting on my sofa with a glass of champagne stil pinching myself in my lovely new flat. So cheers to Chris Chefane, cannot Thank you enough

Niouma · 24 June 2024

★★★★★ 5/5

Google

It has been great working with Jukes on both the sale of our current property and purchase of upcoming property. Paula has been tenacious and worked incredibly hard, is very knowledgeable about the market, and has always been available to give advice and help out on anything we needed

Aled · 2 April 2026

★★★★★ 5/5

Google

A pleasure to work with Paula on a recent purchase for my clients. We certainly had our challenges to overcome along the way, as is often the case, but Paula was always on hand to assist and very easy to get hold of, ensuring we successfully navigated through the issues. A delight to work with and hopefully our paths will cross again in the future!

Josh · 21 October 2024

★★★★★ 5/5

Google

Our Estate Agent Paula was very helpful and supportive throughout the whole progress. Available whenever I needed support and to answer any questions. She made the whole process seamless and stress free. Paula was very friendly and committed. I can’t thank her enough and strongly recommend her as an estate agent to sell or buy Your property from Jukes and Co

Malgorzata · 10 December 2024

★★★★★ 5/5

Google

Jukes and Co have always gone above and beyond in their care to their clients and customers in my experience with them as both a buyer and a client. Thank you Neha for your patience, professionalism and kindness.

G · 8 September 2025

★★★★★ 5/5

Google

Neha has been very helpful and efficient in sorting out any issues I have had. I've had my property with Jukes for 8 years and am happy with the service. They have found good tenants promptly and have attended to both their and my needs quickly.

LVS · 2 April 2026

★★★★★ 5/5

Google

Can't recommend highly enough. Paula and her team managed to do in 2 days, what previous agent hadn't managed in 5 months and secured us a sale for a fair price. We decided to sell the property as a result of some really difficult cards life had dealt us and having Paula take the reins made things SO much less stressful than it had been with previous agent. Brilliant communciation, genuine integrity and as a small business we knew she would see it though to completion ( which she 100% did with some help from Alex - huge thank you to him too!). Great business. Don't be fooled by the flash, bigger agents (like I was 🙈) - 100% these are the ones to choose!

Diane · 27 November 2023

★★★★★ 4/5

Google

I saw a property which interests me and immediately had a call from Sarah at jukes and co, she took me to the property and she coach me very well and now I've moved in . My encounter with her was so nice and would like to say a big thank you to Sarah and her wonderful team.

Patrick · 21 December 2024

★★★★★ 5/5

Google

We have recently closed two different transactions with Jukes as we were assisting two different first-time buyers looking to buy in Norwood Junction. Paula and Alex have been great during both transactions, dealing with difficult solicitors. Thanks again and hope to work closely with you again soon. As a property finder, I have been dealing with several estate agents and, in total honesty, Jukes and especially Paula and Alex have been one of the most reliable agents.

Pietro · 27 December 2023

★★★★★ 5/5

Google

We bought our flat through Jukes, a friendly family firm. The process was smooth and efficient. We then asked Jukes to rent the flat for us. That was eight years ago! We're still with them. But now they're our rental agents!

Shaila · 2 April 2026