Trusted Agent profile · London
★★★★★
385 reviews across 2 platforms
21 Replingham Road, London, SW18 5LT
John D Wood and Co Sales's office in London, at 21 Replingham Road, is rated 4.0 out of 5 across 385 reviews on two platforms, including 174 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotDREAM TEAM! WANDSWORTH COMMON BRANCH!!
Fabulous team at the J.D woods wandsworth common branch! Reliable, very professional and so friendly. Special thanks to Immogen, Isobel snd Sheoni! We have been landlords for many years and we are extremely happy with the service. Would definitely recommend J.D Woods Wandsworth common!! Mr and Mrs Thomas
5/5
GoogleI have recently sold my flat through John D Wood Southfields and I cannot speak highly enough of Chris Mizen. He made what was a potentially difficult transaction as hassle-free as possible, minimising stress at what can be a very stressful time. He was unfailingly professional, cheerful and reassuring and it was a pleasure to deal with him. Thanks you so much!PositiveProfessionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI must admit this JDW team rocks. I was mistaken and initially gave the mandate for selling my house in Southfields to another agent, bigger. They were not able to sell it after 3 months... Gave it to JDW and was sold in 2 weeks. They are fast, efficient, professional and kind. Should have come to them in the first place, definitely. Big thanks to you all.
Thanks for leaving a amazing 5* review of your experience with our dedicated team. Best wishes, Lucy
5/5
GoogleJohn D Wood have been perfect professionals. I wish to thank Katherine Garces in particular for her help with a very difficult matter.
Thanks Mona. Mark
1/5
TrustpilotI rented this apartment for a two-month…
I rented this apartment for a two-month stay. It was a disappointment.
5/5
GoogleExceptional service from Alexandra and the team at John D Wood Southfields. Professional and positive throughout the process. Would highly recommend!
Dear Ms Warren, Thank you so much for this great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Alexandra and the team at the branch. Kind Regards, Sarah
1/5
GoogleThere are plenty of better options on the high street that will provide a more professional service, competitive prices and better advice. JDW at Southfields would try anything that they can get away with to take your money, including the threat of legal action. Do yourself a favour and put your money and time to better use, even if it is to not get bombarded with useless marketing.
Thank you for taking the time to leave us your feedback. We do always aim to provide the very best in customer service and experience and I am sorry if you have felt this has not been the case. If you would like to discus further any concerns please feel free to contact us directly at review@countrywide.co.uk. Kind regards, Scott.
5/5
GoogleLewis and Chris were really helpful, informative and available during the purchase and I would recommend JDW to anyone looking to buy in the area! Thanks
5/5
GoogleCongratulations to the Sales team at JDW. The experience was professional from the outset to the conclusion of sale. I would highly recommend the services of JDW
Thank you for your kind words, Clinton! We are thrilled to hear that you had a professional experience with our Sales team from start to finish. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out.
5/5
GoogleWe recently sold our house on the Wimbledon Park Grid through John D Wood following the recommendation from a neighbour who had just done the same. We could not have be more pleased with Chris and Charles. Their efficiency and professionalism throughout was exemplary. I would unreservedly recommend them over and above other agents to sell your home.
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleI want to thank John D Wood's especially Jessica Richards, who helped me so much in search of new homes. It's the best agent I've ever met.because of this, John D Wood differentiate them from other rental agencies, that has agents so good as Jessica Richards. Thank you very much. Laurentiu Tanasescu
5/5
GoogleJohn D Wood has carefully taken into account all our interests, including the cats! The agency has been very welcoming. Many thanks to the agency team and in particular Chelsea Smith and Stella Gilson who thoroughly helped throughout the renting processes as this was our first move from France to the UK.
5/5
TrustpilotAlessandro Lucatello, John D Wood & Co PROPERTY MANAGEMENT
Alessandro Lucatello, Head of Property Management at John D Wood, does an exceptional job. He always goes above & beyond to ensure my needs & wishes - as a landlord - are met. This includes personally overseeing projects on my property - something he could easily delegate but chooses to see things through for himself. He's amazing - & so are his staff who have looked after me for many, many years now. I can't recommend John D Wood for your Property Management needs, more highly. First class - always!
5/5
TrustpilotSelling with JDW Summertown
We highly recommend prospective sellers to consider JDW in Summertown. Our experience has been first class and the JDW service was highly professional right from the start - realistic estimate of house value, knowledge of the local market and how to maximise our sale price and managing our anxieties and expectations throughout the whole lengthy process to completion. The team were always professional, responsive and friendly and definitely worked hard to help us achieve our sale. They managed everything - EPC, flattering professional photographs included as part of the service, all the very many viewings, right through to chasing solicitors and other parties all along the chain to achieve completion. If you are considering selling your home, then do consider calling Daniel or Wai at JDW.
5/5
TrustpilotClaire Carter (based at the Weybridge…
Claire Carter (based at the Weybridge branch) handled my purchase from start to finish and was exceedingly efficient. I was on a very tight timeline yet she saw no reason as to why we could not complete on time and she held true to her word. She chased deadlines when needs be and kept me informed immediately of any requests for information or any news.I never had to chase her for an answer to any question I had and I hugely appreciated her transparency throughout the process. I cannot recommend her and the agency enough.
5/5
GoogleElaine has been great throughout all the buying process. Very professional and helpful
Thanks for the wonderful 5* review! It's great to see that the John D Wood & Co team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.
5/5
GoogleI would really recommend using John D Wood both to to rent your property from and to have your property managed by them. We dealt with Jessica who was very helpful from start to finish and kept in touch with us constantly. I will definitely use them again in the future.
1/5
TrustpilotJohn D WOOD Battersea Park Road
5/5
GoogleFrom the strategy initailly proposed to the attentiveness and regular - but not intrusive - communcation, the service provide by Chris, Lews and all the team at John D Wood has been first rate. They made our first experience of selling a property a surprisingly painless one!PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe JDW Southfields team were great in supporting me in selling my flat. They were always available, professional, facilitated access requests and maintained great communication at all stages of the sales process with respective stakeholders.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA very good experience with Lewis and Chris. Communicated effectively and professionally throughout the process. Thanks
Many thanks for your fantastic 5* review Matt. I will of course pass on your kind hearted words to our Southfields branch. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotIncredibly rude staff
I rented a property that was part managed by John D Wood. The service was just awful - whenever we wanted something done with any urgency, they never responded. As soon as they wanted something, we'd receive really abrupt and quite rude emails demanding that we respond immediately. The tone of all staff was rude and often accusatory. I still have no idea what the landlord paid them for as they didn't manage the property as we dealt with all the maintenance issues.
3/5
TrustpilotAverage performance
A recent new tenant who turned out to be very pleasant was found very quickly. The previous Tenancy Find was supposed to be for two tenants in the flat whereas in fact there were three and I was not happy about that.
5/5
GoogleJack and Chris provided excellent service and sold my flat at the asking price within 36 hours.
Many thanks Keith for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood and Co Sales's London office has 385 reviews across two platforms: 174 on Google, 211 on Trustpilot (across the whole business).
John D Wood and Co Sales London is rated 4.0 out of 5 across all 385 reviews, and 4.8 out of 5 on Google from 174 reviews.
John D Wood and Co Sales London, 21 Replingham Road, London, SW18 5LT.
