John D Wood and Co Sales reviews

★★★★★ 5/5

Google

I just want to say a huge thank you from the bottom of my heart to John D wood Southfield, for their outstanding customer service and professionalism. The manager Chris and Jack were great. Jack has put his heart and soul to secure us an offer within a very short space of time. Lewis then took over and he was outstanding in every way. He gave us an amazing support, commitment and ensured the sale was moving smoothly and in a very timely manner. He thought of things before we did. He was fantastic in every way and a pleasure to deal with. He is a credit to the company and we are grateful for his dedication and support throughout. Thank you Lewis, Jack and Chris and the rest of the team.🙏🏼

Magda · 16 March 2026

★★★★★ 5/5

Google

My experience with John D Wood & Co. was fantastic. Lewis's communication was excellent from the beginning and made the process feel manageable and clear. Lewis was always quick to respond to emails and kept me updated at every point of the process. Lewis went beyond in many ways - offering helpful recommendations and I felt fully supported throughout the whole process as a first-time buyer. I would definitely recommend John D Wood & Co.

Hannah · 19 March 2026

★★★★★ 5/5

Google

What a fantastic service :) The team were wonderful when selling our home in Augustus Road. Appointments for viewings were well managed and we always knew where we were in the process. Lewis is a real gem, always positive, efficient and communicative. Nothing was too much trouble and they kept the whole process moving well - from viewings, managing offers and getting us to completion liaising with us, our buyers and the legal teams faultlessly. We can absolutely recommend them if you are considering selling in the area. Our thanks to a great team! Philip and Grainne

Grainne · 16 November 2025

★★★★★ 5/5

Google

We instructed J D Wood as the second agent attempting to sell our property and they managed to sell it for a great price and without chipping the price to get the job done. Jack and Chris were easy to work with and quick to respond on communications, going the extra mile. We had one applicant pull out at exchange, but they picked up other interested parties with offers on the table within days. We can’t thank you enough and I would highly recommend using this team of proactive agents who don’t over inflate prices to get instructed and are professional in every aspect of the negotiations.

ARP · 16 October 2025

★★★★★ 5/5

Google

There is no shortage of estate agents in Southfields but I would not hesitate to recommend John D Wood. We signed up with them initially because we liked the approach of their head of sales, Chris Mizen. And as things progressed we were impressed with Lewis Hiscox, who handled our sale. Lewis was supportive, encouraging and extremely reliable and went beyond what was expected to help us. We signed up with them because they seemed honest and not too pushy. We've now exchanged and waiting to complete. Thank you.

Michelle · 10 August 2025

★★★★★ 5/5

Google

We had a fantastic experience working with Chris Mizen and his colleagues at John D Wood & Co Southfields branch. Throughout the sale process, Chris remained consistently helpful, professional, and incredibly patient. At every stage, he was proactive in finding solutions, keeping us informed, and going the extra mile to make sure things kept moving forward. It really made a difference knowing we had someone reliable and supportive on our side. Highly recommend Chris Mizen to anyone looking for an estate agent who genuinely cares about their clients and gets things done.

Ozgur · 10 August 2025

★★★★★ 5/5

Google

We bought our first home with John D Wood and we couldn't be happier with the professionalism and attention that we received with Lewis Hiscox. Lewis was very authentic and we would trust him with anything now. He kept us regularly informed across the entire process. We felt that he was always in our corner, helping to move things along and keeping communication going between the us and all the parties involved. We kept hearing that buying a house is a stressful process, but Lewis made it so easy. I can't recommend him enough!

Sophia · 16 July 2025

★★★★★ 5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

★★★★★ 5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

★★★★★ 5/5

Google

We highly recommend John D Wood in Southfields. We instructed them to sell our house and bought a house through them. They managed the whole process wonderfully. Chris Mizen, Jack Smye and Lewis Hiscox were professional, friendly, responsive and gave us excellent advice throughout. We are hugely thankful to the whole team and delighted with the result of this process!

Stephan · 16 December 2025

★★★★★ 5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

★★★★★ 5/5

Google

A massive thank you to Tom House, Victoria Hanlon & Amanda Plummer who has been very helpful all throughout the process. We were looking for a flat to rent nearby and are very pleased with the service we received from the team. They have made sure we are updated in every way and responds to our every questions especially Tom who has been very patient and helpful. Thank you very much

Michael · 21 July 2025

★★★★★ 5/5

Google

I had a great experience buying my property in Southfields. Lewis and Chris kept me regularly updated at every stage and were great at managing a very complex chain, achieving exchange just before Christmas and completion in mid-January. Professional, proactive, and a pleasure to deal with throughout.

Alexandra · 16 February 2026

★★★★★ 5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

Funmi · 20 April 2026

★★★★★ 5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

★★★★★ 5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

★★★★★ 5/5

Google

It was quite the journey but I can't thank Jack Syme under the guidance of Chris Mizen enough. Always very courteous, helpful and full of enthusiasm. Once we’d secured our buyers the process was seamless. A thank you for Lewis as well as he did a number of viewings.

Caroline · 24 August 2025

★★★★★ 5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

★★★★★ 4/5

Google

I recently completed the purchase of a property through JDW. Throughout the process Lewis was great to deal with - genuine, helpful and understanding. He organised access to the property for me a few different times, and at different times of the day and was always willing to help answer questions if he could. After what ended up being a very stressful final part of the process to get to completion - he even made himself available for me to collect the keys out of office hours - which I very much appreciated. I would definitely recommend them off the back of my experience. The only issue I had was that there was information provided on the property listing, that was not accurate. We were 2 months into the purchase process when I discovered that the service charge amount provided on the property listing, was not nearly the correct amount - and was in fact actually 3x higher than what had been listed. Which was a bit of a shock. Luckily not a deal breaker for me, but very close to it. Although JDW were just going on the information that was provided to them by the vendor - he had provided an inaccurate figure - it didn't seem like a very good reason that such an important detail was so far off what it should have been. Obviously the vendor should have ensured the details he was providing were accurate, but it seems the only way Sales can be sure of the details is to check them. When I raised the issue with Lewis, he responded appropriately and apologised - explaining that the information provided by the vendor was what was on the listing and I was happy with how he handled it - I understood it wasn't his fault. But I do strongly suggest that the office management put in place a process for verifying the basic information provided by vendors about their leasehold properties before listing them - the length of the lease and the current service charges at a minimum. These are figures every vendor has available to them. They should be required to provide some sort of proof of them. Simply because these particular details have a direct impact on the financial analysis potential buyers do when contemplating the affordability of a property. The property was also listed with an 'allocated parking space' when there wasn't one. Accuracy matters. Property listings should absolutely be accurate. If the difference in service charges had been a deal breaker for me and I'd had to walk away when I discovered the real number - that would have been 2 months of lost time and £'s invested to date - for both the vendor and myself. And although this might not be a 'common' situation that arises - if there was a process in place in the Sales Office to verify the information first with every leasehold, it would never happen. And that's something that is within the control of JDW.

Joanna · 29 May 2024

★★★★★ 4/5

Google

Our experience of John D Wood has been positive overall. They had been accommodating to our request eg surveyor and builders visits, making this very easy for us. Initially, the wrong information about the sale was given (they said probate which it was not), which caused some confusion but they were quick to rectify this. We are very grateful for the service they’ve given us. Thank you Jack and the team

David · 18 October 2024

★★★★★ 5/5

Google

We worked with Jack Smye and his team to purchase our first property and Jack was very responsive and also accommodated late viewings which we were really grateful for. The communication from the team was excellent

Athena · 16 November 2025

★★★★★ 5/5

Google

Tenacious, friendly, honest, down to earth and actually lovely to work with. I can’t recommend Chris and team enough. Lewis has been a superstar in getting our sale over the line in difficult circumstances. Thank you.

Gill · 16 November 2025

★★★★★ 4/5

Google

Jack and the team made good availability to answer all our questions throughout the process in a timely manner. Jack also greatly supported us when complications arose, which was much appreciated. Many thanks to him and the team at John D Wood & Co Southfields!

Edward · 11 July 2025

★★★★★ 5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026