5/5
GoogleTracey at the coulby office was great and so supportive. Helped us through the stressful house buying process.
Agent replied · 9 July 2026
Thank you so much, Andrea, this bit of feedback means a lot to the team.
Trusted Agent profile · London
Verified
JLL/ WA Ellis Knightsbridge London reviews
★★★★★
202 reviews across 3 platforms
174 Brompton Road, London, SW3 1HP
Part of JLL/ WA Ellis Knightsbridge, see every office.
JLL/ WA Ellis Knightsbridge's office in London, at 174 Brompton Road, is rated 4.7 out of 5 across 202 reviews on three platforms, including 172 Google reviews rated 4.7.
172
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
16
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read the review from sellers
Buyers2 reviews
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 2 from buyers
Tenants7 reviews
David Mills was such a saviour from the very beginning! Being a young family moving from Sydney to London, he made the transition as easy as possible. He was so ...Read all 7 from tenants
About JLL/ WA Ellis Knightsbridge London
W.A.Ellis was founded in 1868. This multi award-winning firm has been selling, buying and letting London’s finest residential properties in Knightsbridge, Chelsea, Belgravia, Kensington and Mayfair for nearly 150 years. In each department we have teams of highly experienced professionals who can advise on any property matter. The acquisition of this multi-award winning agency in late 2014 brought together the finest blend of two firms. Decades of local knowledge and expertise is now enjoyed on a global platform by a team who are at the pinnacle of their professions operating at the highest level in both the new homes and traditional residential markets. A seamless fit allowing clients access and advice in all Prime Central London locations. With ten members of the sales team, most of whom have worked together for many years, brings confidence, knowledge and a personal service which is paramount when looking after our clients. Whether you sell your property through us or ‘retain’ us to find one on your behalf our combined knowledge and advice is second to none. We know every street like the back of our hand, from where the sun will set to which buildings have the underground running below them. We are driven to succeed for our clients and strive to give honest advice and willingly go the extra mile in order to achieve success beyond our clients expectations. In a consistently competitive market let us help you keep one step ahead of the game.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleVictoria truly went above and beyond to help with the sale of the property nothing was too much
Agent replied · 9 July 2026
Thanks so much, Leah! We appreciate you leaving such positive feedback about Victoria!
5/5
GoogleHelen Walsh was amazing and we felt very well informed by her with our move. She was very professional and always kept us up to date.
5/5
GoogleRecently sold our house using DDM Barton as the estate agent. From start to finish nothing was to much trouble. Highly recommend, Louise Kelly and Chris are a credit to the company. Would definately use them again
Agent replied · 6 August 2026
Thank you for the kind review.
5/5
View AgentsWa Ellis and David mills
David Mills is the best agent for anything you need in london. He found us our dream property and worked hard to negotiate an amazing deal.
5/5
View AgentsRenting a studio in Knightsbridge
Both Kerry and Amie were very efficient, polite and professional. I would be very happy to use their services again or recommend them to others.
5/5
GoogleGreat experience with JLL Knightsbridge, very professional and everything ran smoothly. Especially Amie who was so helpful and kind to me and my sister!
5/5
GoogleReally good service. I was kept updated with the process and nothing was too much for the staff when it came to help and advice. Can’t praise them enough.
Agent replied · 9 July 2026
Thank you for your lovely words, this means so much!
5/5
GoogleSuperb service overall. I live in Australia and the whole process couldn't have been better. Well done Roberta and the whole team!
Agent replied · 9 July 2026
Thank you so much, Lisa. We really appreciate it :)
1/5
GoogleCannot contact them by phone because no answer and they do not get back to you in regards to viewings.. Poor service
Agent replied · 9 July 2026
Hi Colin, I am sorry to hear this. Please could you email me at chloe.churchill@michaelpoole.co.uk and I'll look into this further with management.
5/5
GoogleAmie was particularly helpful in getting us through the gruelling referencing process, and into our new apartment!
5/5
View AgentsExcellent.
Michael and the team were super helpful and a pleasure to deal with, Very smooth renting experience.
5/5
GoogleAmie was particularly helpful in getting us through the gruelling referencing process, and into our new apartment!
5/5
GoogleHad a great experience with Pierre-Yves who was very helpful, available and understanding during the whole process. I would definitively recommend.
Agent replied
Dear Hakim, Thank you for your 5 star review. Thank you for your kind words about Pierre-Yves too, we'll make sure to pass your feedback on to him too and we are glad to hear that he was very helpful throughout the process. Thank you, JLL Knightsbridge Team
4/5
View Agentsgood service
Amie was helpful and provided a good service throughout us sorting out the contract etc for our new flat
5/5
GoogleJLL found my dream apartment!! They are professional and absolutely amazing! Special thanks to Amie! xx
5/5
GoogleBig up Tracy - great communications and made the purchase of my first ever home a seemless process!
Agent replied · 9 July 2026
Thank you, Luke! :D
5/5
GoogleI appreciate your time
Agent replied
Dear Peter, We are very grateful for your 5 star rating! JLL Knightsbridge Team
1/5
GoogleAwful service. I rented a furnished apartment, however, moved in to unfurnished and was not provided with half of the furniture from the picture.
Agent replied
Hi Alina, I’m sorry that you had issues when you moved into the apartment. I have checked with the team and they said that this was resolved and new furniture was provided for your tenancy, but if there’s still issues, then I’d like to look into this for you. Please get in touch with me. My name is Emma Deeny and I work in Customer Services. You can reach me on 07841 860973 or emma.deeny@eu.jll.com. Thanks and I hope to hear from you.
1/5
GoogleAwful company to deal with. Avoid at all costs
Agent replied · 6 August 2026
Thank you for taking the time to write a review Johnny, would you be kind enough to contact us to what it is or what experience you had for you to feel to the need to leave a 1* review?
5/5
GooglePam at JLL is outstanding. Top class service, pragmatism and responsiveness.
Agent replied
Dear Alex, Thank you very much for your 5 star review, we'll make sure to pass on your kind words to Pam. Thank you, JLL Knightsbridge
5/5
GoogleMicahel and the team were excellent.
5/5
GoogleMicahel and the team were excellent.
5/5
GoogleGreat help and advice, thanks :)
Agent replied · 6 August 2026
Thank you Emily.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL/ WA Ellis Knightsbridge London
How many reviews does JLL/ WA Ellis Knightsbridge London have?
JLL/ WA Ellis Knightsbridge's London office has 202 reviews across three platforms: 172 on Google, 14 on Facebook (across the whole business), 16 on View Agents.
What is JLL/ WA Ellis Knightsbridge London's rating?
JLL/ WA Ellis Knightsbridge London is rated 4.7 out of 5 across all 202 reviews, and 4.7 out of 5 on Google from 172 reviews.
What do tenants say about JLL/ WA Ellis Knightsbridge London?
7 reviews from tenants, rated 4.9 out of 5 on average. For example, CLARE wrote: "David Mills was such a saviour from the very beginning! Being a young family moving from Sydney to London, he made the transition as easy as possible. He was so ..."
Where is JLL/ WA Ellis Knightsbridge's London office?
JLL/ WA Ellis Knightsbridge London, 174 Brompton Road, London, SW3 1HP.
