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JLL/ WA Ellis Knightsbridge reviews

4.7

★★★★★ Excellent

202 reviews across 3 platforms

174 Brompton Road, London SW3 1HP

Part of JLL/ WA Ellis Knightsbridge, see every office.

JLL/ WA Ellis Knightsbridge's London office at 174 Brompton Road is rated 4.7 out of 5 across 202 reviews on three platforms, including 172 Google reviews rated 4.7. The 14 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

172

Reviews on Google

This office

Facebook logo

5.0 / 5

14

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

16

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About JLL/ WA Ellis Knightsbridge London

W.A.Ellis was founded in 1868. This multi award-winning firm has been selling, buying and letting London’s finest residential properties in Knightsbridge, Chelsea, Belgravia, Kensington and Mayfair for nearly 150 years. In each department we have teams of highly experienced professionals who can advise on any property matter. The acquisition of this multi-award winning agency in late 2014 brought together the finest blend of two firms. Decades of local knowledge and expertise is now enjoyed on a global platform by a team who are at the pinnacle of their professions operating at the highest level in both the new homes and traditional residential markets. A seamless fit allowing clients access and advice in all Prime Central London locations. With ten members of the sales team, most of whom have worked together for many years, brings confidence, knowledge and a personal service which is paramount when looking after our clients. Whether you sell your property through us or ‘retain’ us to find one on your behalf our combined knowledge and advice is second to none. We know every street like the back of our hand, from where the sun will set to which buildings have the underground running below them. We are driven to succeed for our clients and strive to give honest advice and willingly go the extra mile in order to achieve success beyond our clients expectations. In a consistently competitive market let us help you keep one step ahead of the game.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

From day 1 we were kept informed on all aspects of sale and purchase. The girls in the office Kate and Emily nothing was any trouble to them. We would highly recommend to others to use DDM in purchase/Selling your property.

Micheal · 6 August 2024

Agent replied · 6 August 2026

Thank you so much for your kind words and recommendation! We're so pleased to hear that Kate and Emily kept you well informed throughout your sale and purchase. Knowing they made the process smooth and stress-free means a lot to us. Thank you again for choosing DDM, we really appreciate your support and wish you all the best in your new home! The DDM Team

5/5

Google

Kate and Jamie were incredible in our first house purchase. Really friendly and willing to help with all of our questions. I couldn't recommend them highly enough

Niall · 6 August 2021

Agent replied · 6 August 2026

Thanks so much for your feedback Niall! Our team really appreciate your kind words and we're so happy to of been able to help you secure your first home! If you ever need us in the future we'd be more than happy to help.

5/5

Google

We're just in the process of selling and DDM have been helpful and professional throughout. Marie valued the house, provided excellent advice and fully explained the process. Kate and Emily have been our contacts at the Barton branch and they've been wonderful, keeping us informed of progress and undertaking our viewings. Would definitely recommend DDM.

Dave · 6 August 2023

Agent replied · 6 August 2026

Thank you for the lovely review and business David.

5/5

Google

Pleasant & Helpful Staff, always quick to sort any issues

Tony · 6 August 2025

Agent replied · 6 August 2026

Thank you for your kind words! We're so pleased to hear you found our team pleasant and helpful. It's always our aim to respond quickly and make the process as smooth as possible. We really appreciate you taking the time to leave a review! The DDM Team

5/5

Google

A great experience so far with getting my house put on the Market, its been made really easy by the professionalism of the people at the Coulby office, Tracy and Anna have been very easy to deal with and I’ve had a lot of interest in the few weeks its been on the market, I now have an offer for the full asking price, what more could you ask! Thanks everyone at MP.

Ian · 8 July 2021

Agent replied · 9 July 2026

We loved reading this! Thank you so much, Ian :)

5/5

Google

Highly recommend. Tracy Bennett has dealt with the marketing of my house and helping to agree a sale in only a few weeks of having my house on the market. She provides a professional yet personalised friendly service. Communication is great and she is always on hand to answer any queries. They know the local area and their ability to secure a quick sale is second to none.

Lisa · 8 July 2021

Agent replied · 9 July 2026

Thank you, Lisa! This is great feedback - we really appreciate you taking the time to leave this review.

5/5

Google

My experience with JLL was absolutely great. Me and my colleague, took a little risky approach and rented it without even seeing the place in person. Pierre, who was our agent has done a fantastic job, he was very responsive, helped us negotiate the contract and overall was very very helpful. I have just moved in here yesterday, and the flat is great. Definitely recommend :)

Katarzyna · 18 September 2021

Agent replied

Dear Katarzyna, We are incredibly grateful that you took the time out to leave this review. It's wonderful to hear that your experience with JLL was great and that Pierre has done a fantastic job. We'll make sure to share your feedback with him and we do hope you will enjoy your new home! Thank you, JLL Team

5/5

View Agents
Buyer

professional and transparent.

Dealing with WA Ellis and in particular Daniel Wiggins was refreshing in comparison to your standard Estate Agent. Daniel was extremely helpful and I always knew what to expect next. I felt that nothing was too much trouble and he certainly helped in securing the purchase of an apartment. I would certainly recommend Daniel and WA Ellis.

Jonathan · 24 May 2016

5/5

Google

Great service from Tracy and Roberta at the Coulby Newham office everything seemed so straight forward which is down to the efficiency of the staff we were kept up to date on our sale which went through so smoothly wouldn’t hesitate to recommend. Katrina

Katrina · 8 July 2023

Agent replied · 9 July 2026

Thanks so much, Katrina! We appreciate the 5 stars and the lovely feedback.

5/5

Google

We moved into our new home a week ago now and we could not be happier,Kelly and all of the team where absolutely fantastic in setting up the deal and making everything happen fast,efficient and trouble free.I personally don't think you would get a better agent anywhere to help your move smoothly,so thank you all so much Mr &mrs c

Mr · 6 August 2021

Agent replied · 6 August 2026

Thank you for the lovely review Mr C.

5/5

Google

Been so helpful with me when sorting out a new house to rent. Natalie and Chloe have been fantastic! Thank you !

Fiona · 6 August 2024

Agent replied · 6 August 2026

Thank you so much for your kind review! We're so pleased to hear that Natalie and Chloe were able to support you so well in finding your new home. They’ll be delighted to know their help made a difference! Wishing you all the best as you settle into your new place, The DDM Team

5/5

Google

Great experience dealing with professional people,I would highly recommend using DDM in Barton upon Humber.

Steve · 6 August 2024

Agent replied · 6 August 2026

Thank you for your kind words and recommendation! We’re so pleased to hear you had a great experience with our Barton upon Humber team. Providing professional, supportive service is always our goal, and it’s lovely to know that came through. Thanks again for choosing DDM! The DDM Team

5/5

Google

Excellent, attentive and helpful service (going above and beyond expectations) throughout the whole selling process.

Ann · 6 August 2024

Agent replied · 6 August 2026

Thank you for the lovely review and business Ann, words like these make the job all worth while.

5/5

Google

I have sold and bought twice with the DDM team in Barton and cannot fault them. Moving house is a stressful time and they take all the pressure off you and deal with everything efficiently. They are very friendly and approachable and nothing is too much trouble for them. Can’t recommend them enough

Wanda · 6 August 2020

Agent replied · 6 August 2026

Thank you for the kind review and continued business Wanda, we really do appreciate it.

4/5

Google

Very helpful, friendly staff who go that extra mile to support their clients.

Sheridan · 6 August 2024

Agent replied · 6 August 2026

Thank you Sheridan, we appreciate the lovely review.

5/5

Google

Brilliant service from Kate Jeffrey During the recent purchase of our new home.

Margaret · 6 August 2024

Agent replied · 6 August 2026

Thank you for the lovely review Margaret.

5/5

View Agents

Great Service and Excellent Customer Care

Daniel has been amazing!! He has sourced properties for our international client base and guided us through negotiations when selling prime properties in London. Truly first class. Overall, a really professional service which I cannot recommend highly enough. Mike

Mike · 3 June 2016

5/5

Google

Fantastic service Micheal Poole were great sold our house in 4 days ! Always keeping us up to date would recommend them to anyone looking to buy or sell thanks Rebecca and adam

Rebecca · 8 July 2018

5/5

Google

Worked with a number of the JLL staff in securing a tenancy in Kensington and cannot fault the service or professionalism. By far the smoothest process I’ve been involved in and would thoroughly recommend JLL to others in the London rental market.

Hannah · 4 May 2024

5/5

Google

Really friendly staff, very knowledgeable and helpful. Will keep you updated during the buying/ selling process. Would recommend and use again.

Becky · 6 August 2023

Agent replied · 6 August 2026

Thank you for the lovely review Becky.

5/5

Google

Outstanding, professional and friendly service from Tracey Bennett from start to finish in a complicated sale in extremely difficult times. I would highly recommend due to Tracey’s service and knowledge, your definitely in good hands, thanks for everything Tracey

S · 8 July 2021

Agent replied · 9 July 2026

Thank you so much!

5/5

View Agents
Seller

I could not have had a better experience

Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble than Tim des Forges to make it easy from day one. He used his expertise and kindly went far beyond what I could have expected - stepping in when there was a leak (twice), liaising with various removals men as I did not live near, phoning me when I was abroad, and, best of all, putting me in touch with a solicitor for whom the word problem did not exist.

VICTORIA · 23 September 2016

5/5

Google

Really go the extra mile to help out, found they were more helpful in the sale than my solicitors! Even helped with a few teething troubles afterward. Would completely recommend.

Sophie · 6 August 2022

Agent replied · 6 August 2026

Thank you for taking the time to write a lovely review Sophie, we appreciate it.

5/5

Google

1st class service from Tracy at Coulby Newham office - nothing was too much trouble for her and she was there to sort out numerous issues when others failed to help us - would highly recommend :)

Chris · 8 July 2021

Agent replied · 9 July 2026

Thank you, Chris! We really appreciate it.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about JLL/ WA Ellis Knightsbridge

How many reviews does JLL/ WA Ellis Knightsbridge have?

JLL/ WA Ellis Knightsbridge's London office has 202 reviews across three platforms: 172 on Google, 14 on Facebook (across the whole business), 16 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is JLL/ WA Ellis Knightsbridge's rating?

JLL/ WA Ellis Knightsbridge is rated 4.7 out of 5 across all 202 reviews, and 4.7 out of 5 on Google from 172 reviews, checked 9 October 2026.

What do tenants say about JLL/ WA Ellis Knightsbridge?

7 reviews from tenants, rated 4.9 out of 5 on average. For example, CLARE wrote: "David Mills was such a saviour from the very beginning! Being a young family moving from Sydney to London, he made the transition as easy as possible. He was so ..."

Where is JLL/ WA Ellis Knightsbridge's London office?

JLL/ WA Ellis Knightsbridge, 174 Brompton Road, London SW3 1HP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.