How many reviews does JLL Nine Elms London have?

JLL Nine Elms's London office has 526 reviews across three platforms: 498 on Google, 14 on Facebook (across the whole business), 14 on View Agents.

What is JLL Nine Elms London's rating?

JLL Nine Elms London is rated 4.6 out of 5 across all 526 reviews, and 4.6 out of 5 on Google from 498 reviews.

Where is JLL Nine Elms's London office?

JLL Nine Elms London, Unit C1, 4 Riverlight Quay, London, SW11 8DG.

Trusted Agent profile · London

Verified

JLL Nine Elms London reviews

4.6

★★★★★ Excellent

526 reviews across 3 platforms

Unit C1, 4 Riverlight Quay, London, SW11 8DG

Part of JLL Nine Elms, see every office.

JLL Nine Elms's office in London, at Unit C1, is rated 4.6 out of 5 across 526 reviews on three platforms, including 498 Google reviews rated 4.6.

4.6 / 5

498

Reviews on Google

This office

5.0 / 5

Reviews on Facebook

Business-wide

5.0 / 5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Landlords3 reviews

5.0 / 5 Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ...Hugh, 29 September 2018Read all 3 from landlords

Tenants6 reviews

5.0 / 5 Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ...Joe, 3 August 2020Read all 6 from tenants

About JLL Nine Elms London

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We have been renting through Mann for almost five years , and recently been told by our land lord , he is selling. stressful times !! (Specially when you have a dog. ) We approached Mann for help ,and from day one they have been amazing ! All staff have been helpful and professional throughout . Danny especially has stood out. He has been great and worked hard to find us a new property in this short period of time , and it’s been a breath of fresh air to have a agent that actually listens to you ,and has pulled it out the bag and found us a property that meets all your needs . So happy to still be renting through Mann and we will be using this agency when we look at buying our first home . Well done guys and Danny , you Sir are a legend !! Thanks for all you have done.

Aron · 5 June 2023

Agent replied · 5 June 2026

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Jazmyn has gone “above and beyond “ in helping my son and grandson find a new rental property after what has been a very traumatic time for them. I would have no hesitation in recommending Mann agents .

Valerie · 5 June 2025

Agent replied · 5 June 2026

Thank you Valerie for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

4/5

Google

Beth and the team were professional from start to finish of the process to sell my house. Abbie and Joe were courteous to me and the viewers at all times and I valued their honesty and enthusiasm. Thanks to you all.

Juliet · 5 June 2022

Agent replied · 5 June 2026

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

5/5

Google

I had an excellent experience working with Siobhan Tomlin and Joanna Chamiola-Phillips at JLL Nine Elms. They were both incredibly helpful, professional, and responsive throughout the entire process of finding a new tenant.

Nav · 9 May 2026

5/5

Google

JLL have been great from beginning to end of letting out our property. Communication was quick, clear and actions were always completed efficiently. Thanks to the team, Joanna & Xavier for your service!

Sofia · 23 July 2025

Agent replied · 24 March 2026

Dear Sofia, thank you for your five star review, we are so pleased we were able to ensure a smooth process for you.

5/5

Google

Our experience as first time buyers through Mann was exceptional. The team were great, explaining every step along the way and regularly providing us with updates. A special mention to Joe for ensuring everything progressed smoothly from beginning to end.

Oliver · 5 June 2022

Agent replied · 5 June 2026

Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently moved out of a flat and found the staff at Mann Countrywide to be very helpful. Danny was especially helpful as he offered his professional advice when asked and promptly returned any of my missed calls :)

Louise · 5 June 2022

Agent replied · 5 June 2026

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

It was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.

Gar · 6 October 2025

1/5

Google

My experience with JLL has been nothing short of a nightmare. From the beginning, we were completely organised for our move, paperwork …

Glenn · 12 October 2025

Agent replied · 24 March 2026

Dear Glenn, I have investigated your comments and been through correspondence between yourself, the agents involved and the solicitors. I do understand your frustrations but am satisfied that JLL acted with integrity. Should you wish to discuss this further please email me on michelle.bishop@jll.com

5/5

Google

Working with JLL, has been a fantastic experience. Their professionalism, responsiveness, and deep market knowledge made the entire process seamless. They truly understood our needs. Wanted to mention Siobhan in particular, her friendly and dedicated approach sets her apart. Highly recommend JLL!

Gov · 23 March 2025

Agent replied · 23 August 2024

Hi there, Thank you so much your 5 star review and kind words for Siobhan! Pleased to hear you had a great experience and would not hesitate to recommend JLL! Best wishes, JLL

5/5

Google

Just signed my contract and closed a perfect deal with the assistance of Xav and Yasmin. They’ve been thoughtful and helpful throughout the process, demonstrating their heartfelt care to their clients and incomparable professionalism. I’m grateful for having them as my agents.

Xiang · 23 March 2025

Agent replied · 24 March 2026

Thank you for sharing your positive experience. We're delighted to hear that Xav and Yasmin provided excellent assistance throughout your contract signing process. It's great to know that they demonstrated thoughtfulness, helpfulness, and … More

5/5

Google

Mann countrywide was very supportive during my stay in Canterbury. Whenever there was a problem on my side, they were able to rectify the issue with ease. Especially Danny.

Johann · 5 June 2023

Agent replied · 5 June 2026

Thanks Johann for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

UNPROFESSIONAL ** UPDATE SOLD WITH NEW AGENT IN 10 DAYS ** Their sales pitch is perfect, unfortunately their service is not! …

L · 19 October 2025

Agent replied · 19 July 2026

Dear Stephen/Lisa, I am very sorry to read your review. I have emailed you to provide you with my … More

5/5

Google

Xav was incredibly helpful and professional

Abdulrahman · 18 October 2025

5/5

Google

I have nothing but positive praise for this entire team. They were thorough, communicative, professional, driven and knowledgeable throughout the entire process. They're a tight group, so even if we couldn't get through to a specific person, the rest of the team knew what was going on, and it was a really smooth process. I'm not planning to sell again any time soon, but when I do I'm going back to MANN 100%. Top shelf Team.

Michael · 5 June 2023

Agent replied · 5 June 2026

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just wanted say a big thank you to Tracey at the Coulby Newham Office. She has been a great help to me with plenty of support and advice along the way. Thanks Trace really appreciate all you have done for me. Take care 😘

Karen · 4 July 2021

Agent replied · 4 July 2026

Thank you for your lovely words, Karen. We really appreciate it!

5/5

Google

Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and provided too-notch advice when another agent found potential tenants who proved to be unscrupulous. With so many other agents endlessly focused on the hard sell or highly inexperienced, it was really refreshing to work with JLL’s experienced, sensible team who seemed focused on taking care of clients. Thank you Kate and team - I would definitely work with you again.

Family · 10 June 2020

5/5

Google

I really had a good experience doing buisness with Mann letting . Lauren was completely helpful and kept me updated throughout the process and Danny was such a nice person to speak too . Very good experience

Rhema · 5 June 2022

Agent replied · 5 June 2026

Thanks for the wonderful 5* review and comments! Best wishes, Lucy, Customer Relations.

5/5

Google

The JLL team are amazing, they were incredible during my move. Xav & Joanna in particular have been amazing & super helpful throughout. Truly appreciate all the help!

Serg · 23 July 2025

Agent replied · 24 March 2026

Dear Serg, thank you for your five star review. We are so pleased the process ran smoothly for you.

3/5

Google

Upd: after leaving this review I was contacted by a new property manager - Andrey, who quickly and professionaly helped to resolve the issue. I've been told that my previous property manager- Levi is not working in JLL anymore. …

Valentin · 8 October 2021

Agent replied

Dear Valentin, I’m sorry to read your comments here. Could you please get in touch with me on … More

5/5

Google

Recently used JLL to rent an apartment. Highly recommend Izzie and the team at the Nine Elms office for any rentals. A fully professional service from a dedicated team who were invested in helping me find the right place. …

W · 8 October 2021

Agent replied

Hi there, We'd like to thank you for taking the time to write this review, it means a lot … More

5/5

Google

A really good experience with the letting team from Mann (Paul in particular) - they were able to answer all of my questions and made the process of renting my property seamless.

Luke · 5 June 2025

Agent replied · 5 June 2026

Thank you for taking the time to leave us your 5* review Luke! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently let the property through the Mann letting agent team. I highly recommend and appreciate your service. It was very helpful and quick. Thank you for everyone who support us.

Chathuri · 5 June 2025

Agent replied · 5 June 2026

Thank you Chathuri for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

View Agents

Amazing assistance from Lettings Agent

We took an apartment in a lovely brand-new development in Battersea, Keelie Field helped with our tenancy arrangements from start to finish - and is still providing an extremely brilliant service. She is the most professional, knowledgeable, thorough and committed Lettings Agent we have dealt with over the course of the last 20 years! Absolutely amazing and would definitely recommend Keelie to my overseas colleagues and clients. If you want to secure a home smoothly, then see Keelie!

Reena · 12 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JLL Nine Elms's Google reviews Leave JLL Nine Elms a review

Questions about JLL Nine Elms London

What do landlords say about JLL Nine Elms London?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, Hugh wrote: "Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ..."

What do tenants say about JLL Nine Elms London?

6 reviews from tenants, rated 5.0 out of 5 on average. For example, Joe wrote: "Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ..."

Is this your office? Claim your page.