Trusted Agent profile · London
Verified
★★★★★
526 reviews across 3 platforms
Unit C1, 4 Riverlight Quay, London, SW11 8DG
Part of JLL Nine Elms, see every office.
JLL Nine Elms's office in London, at Unit C1, is rated 4.6 out of 5 across 526 reviews on three platforms, including 498 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJLL are very professional and helped me achieve the target date of moving into the new apartment. They are very helpful and just a phone call away. Even post moving to the apartment, they assign a staff who can help you for any thing that …
5/5
GoogleKept me informed all the way.
Thank you, Anita!
5/5
GoogleWe were really happy with the service we received from Kyle Spence. He was professional and helpful throughout our whole purchasing process and throughout the challenges of COVID-19. We felt he went above and beyond for us by helping chase …
5/5
GoogleJLL is providing us with an excellent service. We have been dealing with Yusuf and Holly, who have always replied promptly to our emails and they have gone the extra mile to satisfy our needs! Thank you so much guys for your amazing support!
5/5
GoogleI can highly recommend being a tenant with JLL, I have been myself for many years and the property management and support has been great. The property is managed by Nine Elms and they do a brilliant job with prompt replies and resolutions. …
5/5
GoogleCustomer Service at JLL is fantastic. Currently dealing with Yusuf Ziya from JLL on an issue at my apartment. He is professional and responds swiftly to all my emails. Most importantly my issue got resolved. Well done Yusuf. Keep up the good job.
5/5
GoogleWe are with JLL with 3 years now. Unfortunately we had couple of issues in this year in the flat, but luckily everything sorted professionally and quickly, many thanks for Yusuf Ziya. He handled our problem as it was his. Thanks for that!
5/5
GoogleProfessional and responsive
Hi Enrique, Thank you for 5 star rating! … More
5/5
GoogleI've had the same reserves as surely many had on real estate agents - but have been positively surprised! The team at this JLL office take their job seriously, and work highly professionally. Speedy responses, reasonable expenses are no …
5/5
GoogleAfter 4 years of collaboration with the agency office as a tenant I could describe my experience as a very satisfying one. What really makes the difference is the personal relationship and the support and consideration that you can have …
5/5
GoogleThis review is for our property manager Yusuf. He has earned this 5 star review basis the excellent service provided. All our queries and requirements have been managed extremely well. The emails and calls are answered promptly and quickly. …
5/5
GoogleHave been very happy with JLL's management team. Currently working with Joseph Lam and he has been very helpful and efficient in sorting out all problems with our tenant and in organising repairs swiftly and reasonably. Well done Joseph!
5/5
GoogleA very good experience being tenants with JLL for 3.5 years, Yusuf in particular who has been our property manager lately, has been super helpful in the process of moving out and made things very smooth for us. highly recommend!
5/5
GoogleWonderful experience letting my flat with JLL Knightsbridge. Kate Flynn and Amie found me a tenant quickly at my desired weekly rate. They helped me with the entire letting process and made it a very smooth experience!
1/5
GoogleOne of the worse agents I have ever dealt in the world is - Thomas Wade. He is one of the most incompetent "Core Property Manager" I have ever seen in my …
5/5
GoogleThe agents at JLL were really helpful and acted professionally throughout the process of finding the apartment until signing the contract. They are also still at our disposal whenever we have questions about the tenancy. Can absolutely recommend JLL!
5/5
The Trusted AgentExcellent service once again
Oliver, Keelie , Joanna and Jason have made the process of checking out one tenant and finding another an extremely straightforward and well managed process....yet again. Thank you team JLL.
5/5
GoogleI would like to thanks and appreciated to my JLL property manager Ms Rosie Lynam for your superb speed handle my tenant account . It was beyond my expectations .... many thanks ...
5/5
GoogleJLL (in the capacity as a property manager) is resourceful and reliable. They have a good network of services providers who could attend to issue fairly quickly (for example, Ralph as the handyman). …
5/5
GoogleGreat service.
Thank you so much, Emily. We're delighted that our service exceeded your expectations. The Nine Elms team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleA great company...the whole experience from the first e-mail to getting into the property was fantastic...want to thank personally Joanna, Indra and Yusuf from their Westferry Circus office for their great professionalism...We rented a …
5/5
GoogleI would like to thanks and appreciated to my JLL property manager Ms Rosie Lynam for your superb speed handle my tenant account . It was beyond my expectations .... many thanks ...
5/5
GoogleRating only, no written review.
Thank you so much, Iris. We're delighted you had a great experience with us. We truly appreciate you taking the time to share your feedback.
5/5
GoogleJLL has provided me with exceptional customer service by managing difficult multi-agency issues around the intermittent heating system in my rented flat. Mara Marchesi from their property managment branch has been highly professional, …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ...Read all 3 from landlords
Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ...Read all 6 from tenants
JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.
Send JLL Nine Elms a message.
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Hugh wrote: "Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ..."
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Joe wrote: "Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ..."
