5/5
GoogleGreat service and very helpful staff. Highly recommended
Trusted Agent profile · London
Verified
JLL Nine Elms London reviews
★★★★★
526 reviews across 3 platforms
Unit C1, 4 Riverlight Quay, London, SW11 8DG
Part of JLL Nine Elms, see every office.
JLL Nine Elms's office in London, at Unit C1, is rated 4.6 out of 5 across 526 reviews on three platforms, including 498 Google reviews rated 4.6.
498
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
14
Reviews on The Trusted Agent
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords3 reviews
Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ...Read all 3 from landlords
Tenants6 reviews
Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ...Read all 6 from tenants
About JLL Nine Elms London
JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleA professional agent to help the overseas landlord to manage their property in UK Yusuf Ziya
5/5
GoogleA professional agent to help the overseas landlord to manage their property in UK …
5/5
GoogleSuper professional, quick responses, friendly team!
5/5
GoogleGood stuff and working very hard and have good experience
5/5
GoogleGreat service from helpful friendly staff. Will use again and happily recommend to anyone.
5/5
GoogleGreat service, very smooth experience.
5/5
GoogleVery professinal agent, any problems we had were dealt with speed and efficiency.
5/5
FacebookFantastic and professional company who really knows the business inside and out, highly recommended
4/5
GoogleGreat service, outstanding team.
5/5
GooglePrompt, Helpful, Responsive and much more. I would highly recommend them!
5/5
GoogleGood service provided by all, good advice and very helpful.
5/5
GoogleI found all the staff friendly and extremely helpful.
5/5
GoogleVery helpful team, always respond. Nice guys, highly recommend!
3/5
GoogleAverage service. They usually fix their screw-ups eventually.
5/5
GoogleFast reply and polite service
5/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Thank you for your 5 star rating!
5/5
GoogleExcellent service
5/5
GoogleRating only, no written review.
Agent replied · 4 July 2026
Thank you, Malcolm! 😊 …
1/5
GoogleRating only, no written review.
Agent replied
Dear Timothy, We are sorry to see your 1 star rating here. If you would like to discuss this … More
5/5
GoogleRating only, no written review.
Agent replied · 29 May 2026
Dear Meg, Thank you for your 5 star rating!
5/5
GoogleRating only, no written review.
Agent replied
Dear Meg, Thank you for your 5 star rating!
1/5
GooglePoor
Agent replied · 4 July 2026
Hi Steven, I am sorry to hear that your experience was not up to standard. Could you please send an email to customerservices@michaelpoole.co.uk and we can look into this further with management.
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Nine Elms London
What do landlords say about JLL Nine Elms London?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Hugh wrote: "Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ..."
What do tenants say about JLL Nine Elms London?
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Joe wrote: "Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ..."
