5/5
GoogleJLL has provided me with exceptional customer service by managing difficult multi-agency issues around the intermittent heating system in my rented flat. Mara Marchesi from their property managment branch has been highly professional, …
Trusted Agent profile · London
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JLL Nine Elms London reviews
★★★★★
526 reviews across 3 platforms
Unit C1, 4 Riverlight Quay, London, SW11 8DG
Part of JLL Nine Elms, see every office.
JLL Nine Elms's office in London, at Unit C1, is rated 4.6 out of 5 across 526 reviews on three platforms, including 498 Google reviews rated 4.6.
498
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
14
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords3 reviews
Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ...Read all 3 from landlords
Tenants6 reviews
Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ...Read all 6 from tenants
About JLL Nine Elms London
JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleBrilliant experience will JLL, from start to finish they helped me with every step to getting the flat that met my criteria at the lowest price possible. Highly recommended!
5/5
GoogleGreat leasing and property management service for the landlords - They are very responsive, structured, and attentive to details. Highly recommended for both landlords and tenants.
5/5
GoogleIts been always fantastic to work with JLL team, very professional even during lockdown they have been able to get Tenant for my property Cheers Fazil Sayed
5/5
GoogleI've been using JLL for management services for several years. Still receiving high level of service. Currently using Yusuf and he has been very helpful and efficient. I'm very appreciative!
5/5
GoogleI have been a tenant of a property managed by Yusuf Ziya for about a year now. He has been very professional, and always responds to my queries/requests promptly.
5/5
GoogleRating only, no written review.
5/5
GoogleI recently became a tenant through JLL and have been extremely impressed with the level of service provided by everyone we have communicated with throughout the whole process. …
5/5
GoogleGreat service! Highly recommended. JLL were very efficient in helping us to find the flat (Jennifer Dawson) and their property management (Yusuf Ziya) is very responsive and helpful!
5/5
GoogleHave been using services of JLL as a landlord for past 15 months. Our team, Yusuf and Sophie are professional, communicate regularly and promptly and are very thorough.
5/5
GoogleTop class service from 9 Elms. Yusuf only to happy to help when I have an issue to raise about my apartment. What a pleasure to deal with JLL
5/5
GoogleEfficient and responsive customer service from the whole JLL's staff, especially from the property manager James Woodruff. Thank you!
5/5
GoogleAs a landlord, we find their ability to source for tenants to be very rewarding and their letting agent, Keelie's very efficient.
5/5
GoogleExceptional customer service and response times to all of my queries from James Woodruff - Thanks!
5/5
GoogleAs a landlord, we find their ability to source for tenants to be very rewarding and their letting agent, Keelie's very efficient.
5/5
The Trusted AgentExcellent Efficient Reliable Service Received
For the entire process of renitng the property with JLL I received excdellent service....constant communication and absolutely no hassle. Seamless process and highly recommended
5/5
GoogleAs a tenant, I had a very smooth experience with JLL. Catie, our property manager, was prompt and professional at all times.
5/5
GoogleExceptional customer service and response times to all of my queries from James Woodruff - Thanks!
5/5
GoogleJLL Nine Elms went above and beyond to ensure we were able to move in on time. Highly recommended!
5/5
GoogleHighly recommending JLL as a tenant - a very professional service and pleasant staff ready to assist promptly and effectively
5/5
GoogleExcellent work and service from Keelie at JLL - super helpful, prompt and pragmatic to get my flat let.
5/5
GoogleA great service from Oliver and Alexandra; both incredibly professional and efficient. Made the moving in process much easier!
5/5
GoogleJLL always provide a quick efficient and friendly service. I would highly recommend them and Yusuf in particular
5/5
GoogleGreat, timely and respectful service, particularly in the COVID-19 pandemic. Would recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Nine Elms London
What do landlords say about JLL Nine Elms London?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Hugh wrote: "Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ..."
What do tenants say about JLL Nine Elms London?
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Joe wrote: "Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ..."
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Send JLL Nine Elms a message.
