Trusted Agent profile · London

Verified

JLL Kensington London reviews

4.8

★★★★★ Excellent

373 reviews across 3 platforms

387 Kensington High Street, London, W14 8QA

Part of JLL Kensington, see every office.

JLL Kensington's office in London, at 387 Kensington High Street, is rated 4.8 out of 5 across 373 reviews on three platforms, including 349 Google reviews rated 4.8.

Google logo

4.8 / 5

349

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

12

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About JLL Kensington London

Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Reem Karghan has been very helpful and assisted the sale of my property until completion.

BHA · 15 May 2024

Agent replied · 21 June 2024

Hi there, thank you for taking the time and leaving us 5 star review and giving a shout out to Reem! We'll make sure to share this with her! Many thanks, JLL

5/5

Google

Wonderful experience renting through JLL. Our agent George Reeves was excellent!! He was extremely helpful and efficient. Communication was quick and made the whole process seamless. I’ve dealt with numerous agents in the area and hands …

Niko · 8 October 2022

Agent replied · 21 June 2024

Dear Niko, Thank you for taking the time to share your experience with us. … More

5/5

Google

I had the pleasure to briefly work with George Reeves. He was very helpful, friendly and patient throughout the renting process. He took the time to get back to any of my inquiries promptly and professionally. Good service!! Thanks George!

Haneen · 22 May 2022

Agent replied

Dear Haneen, Thank you for sharing your experience with us. … More

5/5

Google

Very good experience with JLL agent George Reeves! George was very helpful and responsive during the process of renting the apartment. I strongly recommend this agent and JLL in general as they offer the best quality service. Well done!

Milena · 22 May 2022

Agent replied

Dear Milena, Thank you very much for your 5 start review! … More

5/5

Google

I recently rented a new flat with the assistance of George Reeves. Throughout the whole process, George was responsive, efficient, helpful and pleasant to interact with. He proactively suggested apartments that could be interesting for me, …

Philipp · 8 October 2024

5/5

Google

Thank you for keeping me informed and up to date with how my purchase was progressing. It was lovely and so important to have that regular communication especially in what can be a very stressful time. My particular thanks goes to Max for his patience and understanding. I'm very much looking forward to moving into my new home.

Jeanette · 10 July 2024

Agent replied · 10 July 2026

Thank you for your comments, which we really appreciate, we are delighted that Max looked after you so well and good luck with the move.

5/5

Google

I have rented a apartment, which is managed by JLL. Everything was handled smoothly and specially George Reeves was always prompt in giving resolution to our queries.

Utsav · 22 May 2023

Agent replied · 31 December 2023

Dear Utsav, We strive to offer a 5* service to our clients and customers and we are so … More

5/5

Google

I worked with George Reeves. He was great , professional and got me moved in in under two weeks

Tolu · 12 May 2025

5/5

Google

George Lamb has been helping our family to rent a property remotely, as well as answering our endless questions, helping to resolve all issues, etc. We can't recommend George and Jll enough

Maxim · 24 November 2022

Agent replied

Dear Maxim, our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review for George, we will make sure to share this with him. Thank you, JLL

5/5

Google

The best real estate agent I have encountered so far. Mos is a real pleasure to work with. He is professional, helpful and efficient. Highly recommend!

Angela · 22 May 2023

Agent replied

Dear Angela, It's lovely to hear your words of appreciation for Mos. Pleased to hear that he … More

5/5

Google

I had a great experience with George Reeves from JLL Kensington who recently helped me move in to a new flat. Very prompt and to the point!

Bart · 6 May 2026

5/5

Google

All house transactions are stressful, but this one was particularly difficult and long winded. It nearly fell through several times and a big reason that it didn’t is that we had Anita (at Wilkinson’s in Winslow) on the case who is frankly a brilliant estate agent. She managed the process closely and diligently (in comparison to the other agents handling our side of the chain who I hardly ever heard from). It is in many way thanks to a Anita that we now have our wonderful new home. We were the purchasers in this process, but if you are selling a house, you could do far worse in your choice of agents. This house was completely off brief for us, but perfect once we understood it more. Another agent may not have had the ability to convince us to even view it, but she did.

Beccy · 5 September 2022

Agent replied · 10 July 2026

Thank you so much for your lovely comments about Anita and how she saved the deal. We wish you every happiness in your new home.

5/5

Google

I had an excellent experience with George Reeves! He was supportive throughout the whole process and had great communication with us. We are very happy with our experience and couldn’t recommend highly enough!

Louisa · 13 March 2026

5/5

Google

A professional agent with a modern approach that retains old fashioned service. Quick response to any questions and queries and clear knowledge of the area and prices.

Katherine · 10 July 2025

Agent replied · 10 July 2026

Thank you for your review which is much appreciated.

4/5

Google

JLL helped us to sell our flat, and we really appreciate their service especially Reem. They were very responsive and will definitely recommend them.

Sandy · 15 May 2023

Agent replied · 12 May 2023

Dear Sandy, we are very grateful for your 5 star review, it means a lot to us! Great to hear Reem was was very responsive and you would not hesitate to recommend JLL services to others! … More

5/5

Google

Super professional, communicative, and proactive! Helena and Adam really looked after me and helped me find exactly what I was looking for within days. …

YL · 19 July 2025

Agent replied · 19 July 2026

What brilliant feedback to receive, many thanks - I will ensure this is passed on.

5/5

Google

Great experience working with George Reeves who has helped me to find a new property in the area :)

Polina · 13 September 2025

Agent replied · 13 April 2026

Dear Polina, thank you for your feedback, we hope you are very happy in your new home.

5/5

Google

Amazing and seamless services overall. I worked with George Lamb, who was super helpful, patient and determined to secure the best deal.

Ranjit · 15 May 2023

Agent replied · 14 April 2023

Dear Ranjit, it's great to hear that you had positive experience at JLL and that George was very helpful, patient and determined, he will be please to see this review! … More

5/5

Google

⭐️⭐️⭐️⭐️⭐️ When I first met Adam, I said to him: "Please show me where I want to live." And he did exactly that. …

Veni's · 19 July 2025

Agent replied · 19 July 2026

Dear Veni, this is lovely feedback to receive. Thank you so much for taking the time to leave such a detailed review. I will ensure this is fed back.

5/5

Google

I had a positive experience with JLL Kensington. George Reeves support me a lot and he always replied quickly and clear. I highly recommend :)

YUKARI · 23 April 2026

5/5

Google

I've had the pleasure of working with George Reeves at JLL High Street Kensington for the last three years since moving to the area, and I can't recommend him enough! He’s not just professional but also super helpful, friendly and approachable. George always goes the extra mile to make sure all my questions about my tenancy are answered and it’s clear that he truly cares about his clients. Thanks a million, George, for all your amazing help!

Joan · 10 October 2024

5/5

Google

I have rented a apartment, which is managed by JLL. Everything was handled smoothly and specially George Reeves was always prompt in giving resolution to our queries.

Utsav · 25 October 2022

Agent replied

Dear Utsav, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you thanks to George. We will make sure to pass this on to him! Thank you, JLL Kensington Team

5/5

Google

George Reeves was our tenancy agent who facilitated the process of letting our flat in white city london. George was very helpful and communicated and walked us through all necessary steps to get our tenancy agreement signed.

Yasser · 15 May 2024

5/5

Google

Prompt service and responses from George Reeves. Made the leasing process convenient and smooth even when done remotely. Highly recommended!

Krystal · 13 August 2025

Agent replied · 13 April 2026

Dear Krystal, thank you for taking the time to provide a review for George. We are thrilled you had a five star service.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JLL Kensington's Google reviewsLeave JLL Kensington a review
The Trusted Agent

Is this your office? Claim your page.