5/5
GoogleGeorges Reeves was very helpful and provided quick responses to all my questions. He was effective in handling my requests, and the process went smoothly. I appreciate his assistance and would really recommend working with him.
Trusted Agent profile · London
Verified
JLL Kensington London reviews
★★★★★
373 reviews across 3 platforms
387 Kensington High Street, London, W14 8QA
Part of JLL Kensington, see every office.
JLL Kensington's office in London, at 387 Kensington High Street, is rated 4.8 out of 5 across 373 reviews on three platforms, including 349 Google reviews rated 4.8.
349
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
12
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords2 reviews
We recently acquired a flat in London and the level of service by all personnel at the branch were highly satisfactory specially being an overseas owner. They ...Read all 2 from landlords
Tenants2 reviews
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 2 from tenants
About JLL Kensington London
Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent communication throughout. Wilkinsons made regular follow ups with all parties to ensure deadlines were met. Without their 'hands on' approach, things wouldn't have happened in the tight timescale. Very professional. Would highly recommend. Many thanks especially to Sue & Grant.
Agent replied · 10 July 2026
Thank you for your comments. It is much appreciated by us all.
5/5
GoogleA brilliant contract done by the help of George Reeves for a tenancy agreement. The agreement went smoothly and easy. Especially that I’m a student. Thanks George
Agent replied · 28 October 2023
Dear Khalid, we really appreciate you taking the time to leave such lovely comments about George, we'll make sure gets the recognition he deserves. Thank you, JLL
5/5
GoogleJo and Jayden were very helpful in our move. They worked so hard in negotiations and we are very grateful. John and Pauline
Agent replied · 10 July 2026
Rhank you for your comments. We hope you move has gone well.
5/5
GoogleHad the amazing opportunity to work with George for my search. George was super helpful, very knowledgeable, highly responsive and always super proffesional. He’s been a brilliant representative for his company and will definitely ask …
Agent replied
Dear Mark, thank you for taking the time to leave such a great review, your comments are … More
5/5
GoogleHad a very positive experience renting with JLL. Adam and Helena are both wonderful people to work with! Adam helped us with the viewing and offer application process and he was always so kind and helpful, super quick to respond, helped us …
Agent replied · 19 July 2026
Thank you for your wonderful feedback about Adam and Helena. We're delighted to hear they made your renting experience so positive, from the viewing and offer process with Adam to the smooth move-in with Helena. Their quick responses and … More
5/5
GoogleRenting through JLL has been a very easy and smooth experience. The agent George Reeves made all this possible. Communication has been efficient and he is always there to help accommodate to your needs. Thank you to George and JLL!
Agent replied
Dear Celine, We're very grateful for your 5 star review, it means a lot to us! … More
5/5
GoogleI was very happy with Wilkinsons, they were professional, helpful and sold my property in record time. They always returned my calls and answered any queries that I had. I would definitely use them again. Thank you to all at the Winslow office.
Agent replied · 10 July 2026
Thank you your lovely words, they are very much appreciated by us all.
5/5
GoogleWe rent our flat through JLL and are very pleased so far. George Reeves managed the set up of our contract and was great, he made the process very easy and was always available. And Robin Ayres is taking care of our day to day requests and …
5/5
GoogleWe had the pleasure of working with Ayesha during our property search. She was extremely helpful in all of the steps and provided the best service ever. Highly recommend
Agent replied · 19 July 2026
Many thanks for taking the time to leave a review.
5/5
GoogleI have been dealing with JLL for over 4 years, and am happy with the services. George Reeves especially stands out for his excellent communication and constant support. I would recommend him to anyone interested in finding a property in the area. Very pleased with the agency.
Agent replied · 11 November 2024
Dear Nayla, we're very grateful for your 5 star review, pleased to hear that George was great and you would recommend JLL to others. Thank you, JLL
5/5
GoogleThe team at Wilkinsons have been fantastic. Both Sue and Grant made the sale of our house seamless and removed the stress that normally comes with selling a house. Great friendly team who care. Would definitely recommend!
Agent replied · 10 July 2026
That's so kind and much appreciated. Have a great Christmas.
5/5
GoogleGeorge Reeves is professional and efficient! It was a pleasure working with him. Would recommend!
1/5
GoogleUnprofessional and disrespectful treatment towards tenants. We agreed viewings slots in our apartment with George and asked him several times to ask viewers to take their shoes off. We have a toddler who plays all the time on the floor and try to keep our apartment as clean as possible. We left the apartment for the viewings and when we arrived at the apartment all the carpets were full of stains and shoes marks. Such unacceptable and unprofessional behaviour!
Agent replied · 28 October 2023
Dear Fernanda, thank you very much for your feedback and as discussed on the phone last week, George has profusely apologised for not removing shoes on that viewing. We are very sorry for the distress this has caused you and your family. We have issued you with a written apology, a verbal apology and are here publicly taking responsibility for this human error but if you would like to discuss this further please do not hesitate to call us on 020 7087 5696. I hope the rest of your tenancy can continue on without any further disturbance. Thank you, JLL Kensington Team
5/5
GoogleI had a great experience working with JLL. I've worked with George Reeves and everything got done very fast without me doing much at all. I had a couple experiences with agencies before and none was as good as JLL and George. Thanks a lot.
Agent replied
Dear Burak, We'd like to thank you for taking the time to leave this review! … More
5/5
GoogleGeorge Reeves is a fantastic agent, he is really patient to help me during the whole process. Trying best minimizes my cost happy with my new house.
5/5
GoogleWe just recently rented a flat and both George Reeves as well as Nicola Reading were always very supportive, prompt to answer all questions, cleared all doubts throughout the entire process, very patient both of them while aiding us with …
5/5
GoogleI had a wonderful experience letting through JLL, all thanks to George Reeves. As a letting manager who genuinely cares about your happiness in your new home, George was incredibly patient during the viewing, giving us ample time to make …
5/5
GoogleGeorge Reeves did a great job finding a lovely home for my friend and me. Every question we had was answered promptly, everything was explained with great detail. Thank you George and JLL!
Agent replied
Dear Anja, we are really pleased to hear you enjoyed your experience with us and thank you … More
5/5
GoogleGeorge Lamb has been helping our family to rent a property remotely, as well as answering our endless questions, helping to resolve all issues, etc. We can't recommend George and Jll enough
Agent replied · 15 May 2026
Dear Maxim, our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review for George, we will make sure to share this with him. … More
5/5
GoogleExcellent experience with JLL especially George Reeves who helped us even during his time off to finalise the deal and secure the apartment we had been vying for! I highly recommend JLL and particularly George for such efficient and friendly service!
Agent replied
Dear Sadia, We can't thank you enough for this excellent review! … More
5/5
GoogleGeorgina has been very helpful in supporting our search for a house.
Agent replied · 10 July 2026
Good luck in your search and I am sure that Georgina will keep looking for you over the coming weeks. There is a lot more property coming on to the market right now.
5/5
GoogleIt was a traumatic time for buying and selling but it all worked out in the end thanks to perseverance and hard work by all the team involved. All the external problems encountered were resolved and, yippee, we moved on our targeted date. Thanks Kandi.
Agent replied · 5 September 2026
Good luck.in your new home. Thank you Kandi and the team.
5/5
GoogleReem Karghan has been very helpful and assisted the sale of my property until completion.
Agent replied · 21 June 2024
Hi there, thank you for taking the time and leaving us 5 star review and giving a shout out to Reem! We'll make sure to share this with her! Many thanks, JLL
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