5/5
GoogleHad a great experience with JLL. Jada from Kensington office has helped us a lot securing the property. Highly recommended
Agent replied · 13 April 2026
Hi Kate, many thanks for leaving a review, I will ensure this is passed on.
Trusted Agent profile · London
Verified
JLL Kensington London reviews
★★★★★
373 reviews across 3 platforms
387 Kensington High Street, London, W14 8QA
Part of JLL Kensington, see every office.
JLL Kensington's office in London, at 387 Kensington High Street, is rated 4.8 out of 5 across 373 reviews on three platforms, including 349 Google reviews rated 4.8.
349
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
12
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords2 reviews
We recently acquired a flat in London and the level of service by all personnel at the branch were highly satisfactory specially being an overseas owner. They ...Read all 2 from landlords
Tenants2 reviews
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 2 from tenants
About JLL Kensington London
Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleMy wife and I had the pleasure of meeting George Lamb in August 2023 whilst searching for an appropriate apartment to rent for ourselves and our two small children. George had initially shown us a 2 bed property but it wasn’t suitable for …
Agent replied · 21 June 2024
Hi there, thank you for sharing such a detailed feedback, we're very grateful! Great to hear that George was looking after you well and you managed to find you a nice apartment, we hope you will enjoy your new home! Best wishes, JLL
5/5
GoogleGreat service and I really trust JLL Reem was great in helping me in all phases of buying a property
Agent replied · 14 April 2023
Dear Nadia, we are happy to hear Reem has provided excellent service and was helpful with your purchase. Thank you, JLL
5/5
GoogleVery good experience with Ayesha from JLL, super helpful and productive - helped us secure a move quickly. Highly recommend!
5/5
GoogleProfessionalism personified. Working with JLL, specifically George Reeves made finding a flat in this time of Real estate Market Chaos A pleasant and streamlined process. …
Agent replied
Dear Hamza, Thank you very much for your 5 star review. … More
5/5
GoogleGreat Service received from Joe and Max from the initial call to instruction to market. Sold property without any hesitation. Highly recommended.
Agent replied · 10 July 2026
Thank you. We hope your went well.
5/5
GoogleGeorge Reeves was very quick to respond, sourced us a fantastic deal and answered all our queries during our speedy and hectic move. All in all it was a great pleasure to work with him.
Agent replied
Dear Polina, Thank you very much for taking time to write this review. … More
5/5
GoogleSold our house using Wilkinson and would highly recommend them. Both Kandi and Sue were always Friendly, Professional and kept us up to date with information and feedback every step of the way.
Agent replied · 5 September 2026
Thank you.
5/5
GoogleSuper happy with the help I received from George Reeves. After more than three months looking for a new home in Kensington, George helped me secure a lovely apartment within a week of viewing it. I viewed the flat on a Tuesday and the …
5/5
GoogleI highly recommend. Amazing customer experience and journey. I cannot thank Kandi enough for all her help from first viewing the property to completing the purchase. Communication was above and beyond! Nothing was too much. Thank you
Agent replied · 5 September 2026
Thank you so much for your comments which will be shared with our wonderful staff. This inspires us all to do our best.
5/5
GoogleI must say we were so lucky to have this fantastic apartment just before the new term started, everything won’t be so smoothly without the help from Mr George Reeves in JLL ! Professional, kind and very patient ☺️Will definitely recommend them to my friends & other families when they need property service in London . 👍 …
5/5
Google“Had a good experience with Ayesha. They were professional, helpful, and responsive throughout the process. Made everything smooth and easy. Would recommend.”
5/5
GoogleAlthough we decided not to sell our rental property in the end (due to the downturn in interest caused by the sudden 2nd lockdown), it certainly wasnt due to any fault of Grant's or the team at Wilkinson, Winslow. We found them all to be both professional, hard working, curteous and responsive at all times and provided feedback on a regular basis. We will definitely look to work with Wilkinson again in the future when the time comes to put it back on the market.
Agent replied · 5 September 2026
we understand your decision and will be here for you when you want to sell again. Thank you for your kind words about the Team and Grant.
5/5
GoogleI recently rented a flat with the help of George Reeves, he was great throughout the whole process, helping me with everything along the way.
Agent replied · 12 May 2026
Dear Chris, Thank you for your feedback. We're pleased to hear that George Reeves provided excellent assistance throughout your flat rental process. His dedication to helping you every step of the way is appreciated, and we're glad he made your experience positive. Thank you, JLL
5/5
GoogleI have just moved into a new flat and had a very good experience with George Reeves. Very responsive and easy to deal with. Highly recommended!
Agent replied · 13 April 2026
Dear Mirko, thank you for providing feedback, I will ensure this is passed back to Georges' manager.
5/5
GoogleAlthough working on behalf of the vendor, Sue at Wilkinson was essential in helping us finalise our purchase. She was professional, diligent and put our agents to shame. Would definitely recommend
Agent replied · 5 September 2026
Thank you your post, very much appreciated and great to highlight Sue. Sorry your agents didn't perform. Regulation is coming in and licensing which should help the profession and clients.
5/5
GoogleI had a great experience with JLL, George Reeves was my agent and he was very helpful and replied promptly. I would definitely recommend this agency.
Agent replied
Dear Noor, Thank you for taking the time to leave this review. … More
5/5
GoogleGeorge Reeves was very efficient and proactive in communicating and getting us through every step of the process. I’ve never seen letting paperwork move so quickly before. Thanks for your great service!
Agent replied · 21 June 2024
Dear Joe, Thank you for your 5 start review, this means a lot to us. … More
5/5
GoogleVery efficient service from JLL Kensington. George Reeves was very responsive to the queries, fast and clear communication. He was often available outside of the normal business hours which was much appreciated.
Agent replied · 21 June 2024
Dear Alex, Thank you very much for taking time to write this review. … More
2/5
GoogleWas a great experience. But have been waiting for my deposit for 2 months which has been disappointing.
Agent replied · 19 July 2026
Dear Alex, thank you for your feedback. I will ask someone contacts you regarding your deposit.
5/5
GoogleExcellent service and communication throughout our recent house purchase. Grant was friendly and professional, helping to push through the sale and get us into our new home. Highly recommend.Thank you.
Agent replied · 5 September 2026
We all really appreciate your comments and we hope that you are happy in your new home and have a great christmas.
5/5
GoogleI’ve recently finished renting an apartment through JLL. The process was amazing, very organized and straightforward all thanks to George Reeves who helped with everything!! Wonderful apartment and excellent service. Highly recommend!!
5/5
GoogleGeorge Lamb was extremely professional in negotiating a complicated deal. He was a pleasure to work with and I'd recommend him to anyone that is considering renting a luxury property in London.
5/5
GoogleExcellent communication from Fiona (Winslow office) from beginning to the end of our sale journey. Her persistence in contacting all parties down the chain regularly to get the sale completed was second to none. When Fiona unfortunately had to be off work for several weeks both Grant and Anita also communicated regularly with us. All in all an excellent estate agent.
Agent replied · 10 July 2026
Thank you so much for a lovely review. We hope that your move has gone well.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
