Trusted Agent profile · London
Verified
★★★★★
373 reviews across 3 platforms
387 Kensington High Street, London, W14 8QA
Part of JLL Kensington, see every office.
JLL Kensington's office in London, at 387 Kensington High Street, is rated 4.8 out of 5 across 373 reviews on three platforms, including 349 Google reviews rated 4.8.
349
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
12
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We recently acquired a flat in London and the level of service by all personnel at the branch were highly satisfactory specially being an overseas owner. They ...Read all 2 from landlords
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 2 from tenants
Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleTop service from George Reeves everything went smoothly and speedy
Thank you so much, Boris. We're delighted that George provided you with such top service and made everything go so smoothly and speedily. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
4/5
GoogleHad Reem as our estate agent for the purchase of a flat in London. It was easy to establish a good rapport with her and she regularly kept in touch, communicating frequently and keeping an eye on the process through to completion. She was attentive and responsive throughout. Thank you Reem!
Dear Clare, Thank you very much for such a fantastic review! It makes it all the more … More
5/5
GoogleAmazing experience renting with George Reeves and his team at JLL! He was very friendly, professional, and incredibly efficient in helping me secure my flat, even as I was communicating from abroad. I cannot recommend George and JLL enough if you're looking to find a place in London - excellent service!
Dear Jessica, Thank you for taking the time to leave us a 5 star review. Your opinion is … More
5/5
GoogleI have to thank Anita in the Winslow office she really was terrific throughout the entire process. I cannot speak for the rest of the operation but Anita was professional, considerate and responsive. If you are considering selling a high end home, I urge you to speak to Anita.
Thank you for your comments, we were delighted to sell your wonderful 'Country House' and wish you all the best for the future.
5/5
GoogleAfter our house sale fell through 3 days before completion, we decided to put the house on the market with Wilkinson’s as a second agent. Grant was professional, responsive, speedy to get the photos taken and the details up on Rightmove. He kept us well informed and he and the Wilkinson staff sold the house very quickly. Grant kept us updated to the very end.
Thank you and we are delighted that Grant and the team delivered for you. I hope your move has gone well.
5/5
GoogleI recently moved to London and JLL has been more than helpful to help us find the perfect home. Huge thanks to George Lamb, for helping us out with the search. He was extremely cooperative and got back to us instantly with any questions we had and made the whole process so simple and smooth!
Dear Helena, thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better thanks to George and the whole process was simple and smooth! Thank you, JLL Kensington Team
5/5
GoogleVery grateful for the excellent service, and proficient communications throughout the searching and renting process. George Reeves was extraordinarily helpful, as he assisted me and made very useful recommendations and follow up. Thank you! Z
Dear Zaid, thank you for taking the time to leave this 5* review. We'll make sure to pass on your thanks to George! Best wishes, JLL
4.7/5
The Trusted AgentService Review
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and made everything straightforward and easy to understand. Highly Recommended!
5/5
GoogleI would like to thank George Reeves for his dedication and personal support with my new flat. He was always happy to answer all my queries and ready with the best advice. Well done!
Dear Borja, thank you for taking the time to leave a lovely review for George. Pleased to hear you've been looked after well by him and we will make sure to pass your kind words on to him. Thank you, JLL
5/5
GoogleComing to London as a student for the first time I didn’t know anything about policies regarding renting a property as well as sorting out all the utility payment processes. Thanks to George Lamb from JLL I was able to quickly find and …
Dear Mateja, We are really pleased to hear you enjoyed your experience with us and thank you … More
5/5
GoogleGeorge Reeves helped us move in less than a week. He makes things happen! He demonstrated tremendous speed, removed bottlenecks, and he was solution oriented. He was very flexible throughout the process and showed empathy. I will call him first for my next move! You can count on his ability to get things done! A true a professional!
5/5
GoogleWe moved in today to our new place with help of George from JLL. Our process for referencing was quite lengthy and pretty complicated due to issues at my end.... and George was really patient and helpful through the process; something I …
Dear Khurram, we're so happy to hear you had great experience at JLL. We are certain your review made George's day and we'll make sure he'll receive your feedback! Thank you, JLL
1/5
GoogleExtremely rude and snobby employees. They treat foreigners in a degrading way. They think that by wearing a ring on the pinky finger that they belong to some elite group of people. There’s nothing elite to sit in a small office all day and rent people flats. Get back down to earth.
5/5
GoogleI recently worked with George Reeves from JLL Kensington High Street as my real estate agent. I was after a flat that had recently become available, and George was swift in securing it for me.Throughout the entire process, George was very …
Hi there, Thank you for your review. Our teams work really hard to make sure they offer a … More
5/5
GoogleHighly impressive service - thank you Tom and Reem. I chose JLL to sell my flat (not a new build) on the basis of their access to international buyers. They did a great job in sourcing a number of interested parties and executing a smooth completion process
Dear Edward, Thank you for your kind words and for leaving a 5* review. We are so pleased … More
5/5
GoogleWe have had an amazing experience renting a property in London with JLL especially because of George Reeves. He made the process extremely smooth and hassle free. He has remained to be helpful with any issues we have with the property and is very prompt in responding to our queries. I would highly recommend him
Dear Rumana, thank you for sharing your experience with us, it means a lot! Great to hear that George was helpful, prompt and responsive, he will be pleased to read your comments. Thank you, JLL
5/5
GoogleGeorgina was very helpful in arranging our viewing and showing us around the property. She had researched the property and was able to answer all of our questions.
That's great. Hope you find your dream home - with us!
5/5
GoogleWorking with JLL and my letting agent, George Reeves, was an absolute pleasure! From the moment I inquired about a property, George was quick to respond and even contacted me directly on WhatsApp. His communication was impeccable and he was …
Dear Rossen, thank you for your kind comments regarding George and your 5* review. We are … More
5/5
GoogleI had the pleasure of working with George Lamb to find a rental property, and I cannot recommend him enough. George was always responsive and professional, answering all of my questions and concerns promptly and thoroughly. He truly made …
Dear Minji, thank you for taking the time out to leave 5 star review for George and you would not hesitate to recommend him! Also great to hear that he was responsive and professional, we are certain he will be very happy to see this … More
5/5
GoogleI recently had the pleasure of working with George Reeves while searching for my new rental property, and I must say, he was exceptional. From the beginning, George was attentive and truly listened to my needs and preferences. He consistently went above and beyond, providing detailed information about each property and offering valuable insights that greatly assisted in my decision-making process.
5/5
GoogleThank you George for the easiest process and help ever! With just one week for our moving out date, he got us a deal in under 3 days! Amazing!
Dear Dubrazka, we're so happy to hear you had great experience at JLL. We are certain George … More
5/5
GoogleIt is really grateful that George Reeves of JLL helped me find an excellent flat. George Reeves is enthusiastic and responsible. He actively corrected the error from the reference checking company and instructed me on dealing with document …
Dear Jianyuan, thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that thanks to George. We hope you have settled well … More
5/5
GoogleI recently rented a property through George Reeves at JLL Kensington Estate Agent and I couldn't be happier with the experience. George was extremely helpful throughout the entire process, from the initial property viewing to the signing of …
Dear Rahu, we are very grateful for your positive feedback. We are thrilled you enjoyed working with George and that he was helpful throughout the entire process and was always available. We are certain he will be pleased to see this. … More
5/5
GoogleGeorges Reeves was very helpful and provided quick responses to all my questions. He was effective in handling my requests, and the process went smoothly. I appreciate his assistance and would really recommend working with him.
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