Trusted Agent profile · London
Verified
★★★★★
373 reviews across 3 platforms
387 Kensington High Street, London, W14 8QA
Part of JLL Kensington, see every office.
JLL Kensington's office in London, at 387 Kensington High Street, is rated 4.8 out of 5 across 373 reviews on three platforms, including 349 Google reviews rated 4.8.
349
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
12
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We recently acquired a flat in London and the level of service by all personnel at the branch were highly satisfactory specially being an overseas owner. They ...Read all 2 from landlords
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 2 from tenants
Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExcellent professional support and guidance throughout the whole process . Highly recommend this company for any land or house sale . Simon in particular is very knowledgable and led us through with very sound advice at all stages of the land development and subsequent sale of our property
Thank you. We were delighted to enhance the value so dramatically and you were such great clients that listened all the way through the journey. Team work!
5/5
GoogleI recently sold & purchased properties through Wilkinson's in Winslow and would recommend them. All the staff were professional, helpful & quick to respond to queries & I mostly dealt with Max who made every effort to make the process go as smoothly as possible.
That's lovely to hear. We hope your move has all gone well and thank you for recognising Max too..
5/5
GoogleRico was brilliant in helping us with our move. We were on a really short timescale from viewing to moving and he was incredibly efficient and helpful in making everything happen quickly and keeping us updated. Thank you Rico and Indra, you've been fantastic.
Dear Libby, thank you for your valuable feedback, I am pleased you had such a positive outcome and i will ensure your comments are passed on.
5/5
GoogleThank you Adam and Helena for your help and patience!
Thank you so much, Layan. We're delighted that Adam and Helena could provide you with such great support. The team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleWe had excellent service from Wilkinson very knowledgeable and professional. The most important part was that we were kept informed throughout the whole process. Emails were replied to within a short time. So thanks Joe will have no hesitation in recommending your service.
Thank you and good luck for the future.
5/5
GoogleI had a very pleasant experience renting an apartment with George Reeves. George was very helpful throughout the process, always responded quickly and tried to find a way to resolve any issues or concerns of mine.
Dear Alexandra, many thanks for taking the time to leave a review, I am so pleased George was able to make the process easier for you.
5/5
GoogleWe sold our property for the asking price, the process was made much better thanks to Max Pickering’s dedication and patience with us, he deserves an award for his politeness and always doing what he promised to do, and with a smile… could not fault him at all, nothing was too much trouble for him. Thanks Max for listening to us 👍👍 you are a lovely lad 🙌
Thank you for your lovely comments about Max, who joined us as an Apprentice and has worked his way up. We hope the move has gone well for you.
5/5
GoogleI recently worked with JLL and George Reeves to find a new flat. Thanks to George's exceptional assistance, I was able to rent a beautiful and perfectly sized flat. JLL stands out as a very professional agency compared to others on the market. Thank you, George!
Dear Liliia, thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that thanks to George, we're certain he will appreciate your kind words. Many thanks, JLL
5/5
GoogleI had the absolute pleasure of working with George Lamb, and I cannot recommend him highly enough! From start to finish, his professionalism, expertise, and dedication were truly outstanding. He made the entire renting process seamless and stress-free. George Lamb, was always available to answer my questions, provide updates, and offer valuable advice. He genuinely cares about his clients and went above and beyond to make sure I was happy and comfortable every step of the way. What stood out the most was his friendly demeanor and commitment to providing excellent customer service. He was thorough, reliable, and always kept my best interests at heart. It’s rare to find someone as professional and passionate about their work as George! If you’re looking for a trustworthy, experienced, and top-notch agent, look no further. I would absolutely work with him again in the future and will be recommending him to everyone I know. Five stars aren’t enough to describe how amazing my experience was!☺️🙏
Dear Dio, Thank you for your glowing review of George Lamb. We're thrilled to hear about your exceptional experience, from his professionalism and expertise to his dedication and friendly demeanor. Your recommendation is greatly appreciated, and we're glad George made your renting process seamless and stress-free. Thank you, JLL
5/5
GoogleThankyou for helping us navigate a difficult probate process. Max was very helpful at every stage of the process and always had a plan to help things progress, even when faced with delays or issues to resolve. Thank you Max.
Thank you for your lovely words about Max. Max has recently qualified as an Estate Agent with us. This knowledge really helps to provide proper informed advice to our clients like you. All the best for the future.
5/5
GoogleWe would like to commend JLL on their professional handling of our flat search and selection process. It was Jada Miller that made the difference. Affable in approach and clear in communication, she represented things accurately at all times. She came across as optimising for all stakeholders (prospective tenant, landlord, JLL) in a fair manner. Interacting with Property Lettings can be a less-than-pleasant experience. Jada inspired trust in us early and never let us down, making the process pain-free and even enjoyable!. We would recommend JLL and Jada to our friends and colleagues with no reservations.
Dear Selvan, thank you for taking the time to leave such positive feedback. I will make sure this is passed on.
5/5
GoogleI had a great experience working with George Reeves at JLL Kensington High Street. He was always available to answer my questions at any time and made the whole renting process so much easier and smoother. His support and responsiveness made a stressful process feel simple and clear. I highly recommend George for anyone looking to rent a property.
5/5
GoogleI had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and made everything straightforward and easy to understand. Highly recommended!
Thank you so much, Rania. We're delighted that George made the process so straightforward and easy to understand for you. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleI recently had the pleasure of working with George Reeves, and I couldn't be more impressed with the service I received. George was professional, attentive, and extremely efficient throughout the entire process. His commitment to ensuring a smooth experience made all the difference. I highly recommend his services to anyone looking for reliable and efficient support in renting a new home.
5/5
GoogleI have recently rented a flat through them with the kind help of Mr. George Reeves. I have nothing but praise for the service I received, not only because of his kindness throughout the whole process, but also because of how fast, efficient, and clear everything was from beginning to end. He handled all my questions very promptly and guided me through all the necessary steps, explaining everything in detail. It was a very smooth and pleasant experience, and I couldn’t recommend working with him more highly. Thank you!
5/5
GoogleGeorge Reeves provided excellent service throughout the entire process. He was professional, friendly, and always willing to help with any questions I had. He made everything straightforward and stress-free, and I really appreciated his responsiveness and attention to detail.
Thank you so much, Rita. We're delighted that George provided you with such excellent service throughout the entire process, making everything feel straightforward and stress-free. He will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
5/5
Googlewe are moving into a new apartment with JLL and have had a fantastic experience in every way. George Reeves was very helpful and efficient from viewing to moving in. always available for any questions or help. would definitely recommend.
Thank you for sharing your fantastic experience with JLL during your move to a new apartment. We're delighted to hear that George Reeves provided such helpful and efficient service throughout the entire process, from viewing to moving in. George's availability and readiness to assist with questions demonstrate the level of customer care we strive for at JLL. We greatly appreciate your recommendation and are pleased that we could make your moving experience a positive one. We hope you enjoy your new home and look forward to continuing to provide excellent service.
5/5
GoogleI've just had a great experience with JLL. George Reeves was prompt resolving all my enquiries and was transparent with the information available to me through the process of securing a new place.
5/5
GoogleJada has been excellent in her work and extra kind in her manner with us in helping us to rent a place in London:) would definitely recommend!
Dear Yezhou, thank you for your five star review. We wish you well in your new home.
5/5
GoogleJada is wonderful and supported me far beyond expectations. She communicates proactively and always made sure I had the essential information I needed. On top of that, she went the extra mile to make the whole process smooth and stress-free. I would highly recommend JLL anyone new to the city and looking for an apartment.
5/5
GoogleAdam and Helena were really great during our process of looking for a new flat. The process was smooth and they really helped us to understand each step!
Dear Uasmi, thank you for taking the time to leave such a positive review.
5/5
GoogleMax and Jaydon were amazing to us and to deal with. They went above and beyond, nothing was too much trouble and we believe, they broke the stigma that estate agents are hard to deal with. Would recommend them to anyone around the Winslow area. Thank you guys, keep doing it how you’re doing it.
Thank you, that's a lovely review and we hope your move has gone well.
5/5
GoogleI had a very positive experience working with Jada. She was professional, helpful, and kept everything moving smoothly. She explained things clearly and was always approachable if I needed support. Overall, it was a very pleasant experience and I’m grateful for her assistance. Additionally, I can only say good things about the agency as a whole. The JLL Kensington team made the whole process refreshingly easy. They stayed on top of every detail, kept me updated without me ever having to chase, and were genuinely pleasant to deal with. It’s rare to find a team that manages things so smoothly while keeping it all so human.
5/5
GoogleHighly recommended. George Reeves was amazing! He is extremely responsive and ultra efficient. He made the entire process seamless. I would definitely recommend JLL and, in particular, George Reeves.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
