5/5
GoogleHayley has been friendly and helpful throughout the process. She has gone above and beyond to sort out any issues we have had upon moving into the property.
Trusted Agent profile · London
Verified
JLL Greenwich London reviews
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Buyers2 reviews
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
About JLL Greenwich London
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service !!
Agent replied · 25 November 2023
Dear Karen, Thank you for your 5 star review! … More
5/5
GoogleI was struggling to find a flat and Isobel at JLL found me a great flat and was able to negotiate a great deal for me. Couldn't have asked for more! Excellent work! Would recommend!
5/5
GoogleGreat service from JLL teams, special thanks to Michael and Bruna doing a great job and helped me move in short notice.
4/5
GoogleSo my first experience with JLL Greenwich was terrible. They were late in contacting me when there were delayed payments or client related problems. …
Agent replied · 21 June 2024
Dear Gauri, Thank you for taking the time and sharing your experience with us, we are … More
5/5
GoogleMichael provided with a first class professional service. From taking the instructions he kept us fully informed with the progress of the viewings and kept going until we achieved the sale. …
Agent replied · 21 June 2024
Hi Zhao, Thank you very much for your review. … More
5/5
GoogleVery good experience with Michael and Eduard at JLL. Very good service, communication and information given on various topics all along the process. Would recommend.
Agent replied
Dear Benoit, Thank you for sharing your experience with us. … More
5/5
GoogleIsobel was professional, straightforward and efficient. Definitely recommend working with her and the JLL Greenwich Team.
5/5
GoogleI had a very positive experience with JLL from start to finish. Michael and Bruna were so helpful throughout the process. Would highly recommend!
5/5
GoogleKeely (property manager) has been really helpful and efficient when helping me with a maintenance issue, both in liaising with the landlord and contractors.
Agent replied
Dear Natalia, Thank you very much for your 5 start review! … More
5/5
GoogleMichael Chu was very friendly, approachable and most importantly, prompt and responsive. Service was great and definitely made the move easier! Thank you JLL. :)
5/5
GoogleWe've recently rented a property through JLL. Eilis from the Greenwich office has been incredibly helpful. We’ve had a pleasant move.
Agent replied
Dear Mario, Thank you for your 5 star review and your kind words about Eilis, we are certain she will be very happy to see your kind words. Thank you, JLL Greenwich Team
5/5
GoogleEilis and Helena found and secured our flat very smoothly. Highly recommended
Agent replied
Hi there, Thank you for your 5 star review and your kind words about Eilis, she will be … More
5/5
GoogleThe management of our apartment , by Alam , has been first class . Responsive , helpful and a 'can-do ' approach .Thanks
Agent replied
Dear Michael, Thank you for taking the time to leave such a great review, your comments are … More
5/5
GoogleCurrently renting a property from JLL, they are very professional and a pleasure to let from, and kinder to the self employed than some other London estate agents! …
Agent replied
Dear Janez, Thank you for taking time to write this review, it means a lot to us! … More
5/5
GoogleWe are extremely happy with the service received from JLL especially from Michael Chu. They made the process of viewing, payments and check in extremely smooth for us. …
Agent replied
Dear Deepthi, Thank you for this lovely review. … More
5/5
GooglePhenomenal service, super helpful and nice. Sarah was very professional yet very much down to earth and kind. 5 out of 5
5/5
GoogleProfessional and personable service in helping me rent out my flat. Highly recommend.
Agent replied
Dear Gemma, Thank you for your feedback and 5 star rating, it's much appreciated! … More
5/5
GoogleEd did a fantastic job in keeping me informed and connecting me as a buyer with any issues and with the sellers. It was very quick and smooth.
Agent replied
Dear Richard, Thank you for leaving 5 start review, this means a lot to us! … More
5/5
GoogleMe and my partner decided to look for a flat in London and recently found a property through JLL. …
Agent replied
Dear Simona, It is not every day that we receive feedback as details as yours and it does not … More
5/5
GoogleAn excellent sales service. Supportive and responsive throughout from initial instruction right through until completion. Really went the extra mile!
Agent replied
Dear Matthew, We're very grateful for your 5 star review. … More
5/5
GoogleJLL staff have been very helpful and supportive. Thanks to Hayley and Bruna for great job. Top class customer service.
5/5
GoogleJLL staff have been very helpful and supportive. Thanks to Hayley and Bruna for great job. Top class customer service.
5/5
GoogleCharlotte has been super helpful and secured a good deal for us. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Greenwich London
Has JLL Greenwich won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
