Trusted Agent profile · London
Verified
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHayley was so helpful when we were looking to rent and found properties that matched our brief perfectly. She was available above and beyond normal hours and organised viewings promptly and without hassle. would definitely recommend JLL for lettings.
5/5
GoogleMichael was a delight to interact with, very quick in answering any queries, proactive, polite and very efficient. Overall I was extremely pleased with both Michael and the entire JLL team, the JLL service definitely felt premium throughout …
5/5
GoogleProfessional, Efficient, Helpful and Friendly team at JLL Greenwich Ahmed ShahidAziz is tailor-made for this job. He has proven to be really prompt and helpful, proactive and always available to take our calls and answer our …
Dear Mihai, We are very grateful for your for your 5 star review, your comments are really … More
5/5
GoogleFantastic service from the JLL Greenwich Team! I initially called about another flat, and with a few attentive questions, Eilis matched me to the perfect listing. Very clear and efficient communication throughout the whole process, which …
HI there, Thank you so much for positive feedback. Great to hear that Eilis managed to … More
5/5
GoogleProfessional and smooth transaction . Thanks for helping us to purchase our new home in Greenwich area, will look for JLL again if any further investment!
Dear Michael, Thank you for sharing your experience with us! … More
5/5
GoogleImpressed with the whole rental process from viewing, to contract, to moving in and would like to thank Jasmine for her help and advice and immense local knowledge!
5/5
GoogleA big thank you to the JLL team, especially Charlotte, who helped in the sale of our apartment. From the initial valuation that was spot on right throughout the process they have been excellent. …
5/5
GoogleWe bought a house with Adam as our agent and from start to finish, it was superb! He helped follow up a lot of queries for our Solicitors (even on his day off!) and kept us regularly updated. His professionalism and friendly manner, really made the whole process smooth and stress free. I have no hesitations in recommending him and his office. Cheryl the office manager was very quick in replying to emails from us so all in all, great team Greenwich JLL.
5/5
GoogleWe’ve bought, sold and rented out places using various estate agents in Greenwich but would now only use JLL. By far the best and most professional in the area. Ed and Micheal on the sales …
Hi there, Thank you for the 5* Google Review and for taking the time to share your … More
5/5
GoogleDovile continues to be a great help in settling myself and my partner into a beautiful property. Her dedication to deliver is excellent and I feel lucky to have her on our team! Thank you, sincerely
Dear Harriet, Thank you for taking the time to share your experience with us! … More
5/5
GoogleWe have been working with Ahmed ShahidAziz for over a year and he has always been accessible, quick and competent. He is helpful and polite and we are pleased to have him as our Property Manager.
Dear Susan, We are very grateful for your 5 star review! … More
5/5
GoogleHayley was very helpful and attentive. She arranged a viewing via FaceTime as I was abroad and didn't want to miss the opportunity. It was a very positive experience and everything was dealt with a timely manner.
5/5
GoogleMichael and Bruna were so quick and helpful from the moment we sent an enquiry until we moved into the flat. I've never had such a good experience with an estate agent and would recommend to anyone!
5/5
GoogleMany thanks to Dovile for coordinating the viewing of the flat and for the help & clarity offered during the property renting process along with Bruna from JLL's team. Great service
5/5
GoogleWe were super-impressed with the service we received from the JLL team in selling our East Greenwich house recently. Right from the start, the team was extremely proactive and we were on the market within a week of Graham undertaking our …
Dear Vince, Thanks so much for your feedback! … More
5/5
GoogleWe bought a house with Adam as our agent and from start to finish, it was superb! He helped follow up a lot of queries for our Solicitors (even on his day off!) and kept us regularly updated. His professionalism and friendly manner, really made the whole process smooth and stress free. I have no hesitations in recommending him and his office. Cheryl the office manager was very quick in replying to emails from us so all in all, great team Greenwich JLL.
5/5
GoogleBig thanks to Michael Chu who found us a wonderful flat. Michael was very helpful throughout the house search process and he's great at tending to our needs and always punctual. thumbs up!
5/5
GoogleThanks, Cheryl and her team for all the support, advise and recommendation. I wouldn't be able to finally the whole process without their assistance. Excellent services from start to finish.
5/5
GoogleI had a very good experience with JLL and in particular the sales advisor Eduard. He kept me informed of the entire process throughout and was extremely responsive. I was particular pleased with his prompt actions to resolve any obstacles …
Dear Keiran, Thank you for your 5 start review, this means a lot to us! … More
5/5
GoogleWe bought a house with Adam as our agent and from start to finish, it was superb! He helped follow up a lot of queries for our Solicitors (even on his day off!) and kept us regularly updated. His professionalism and friendly manner, really made the whole process smooth and stress free. I have no hesitations in recommending him and his office. Cheryl the office manager was very quick in replying to emails from us so all in all, great team Greenwich JLL.
5/5
GoogleWe rented a property on Trafalgar Road through JLL in Greenwich - fantastic experience from start to finish. A real change to all other letting agents we have had in London. Isobel showed us multiple flats and it felt like she truly knew the flats and the locations well - not just winging it. Bruna handled the admin side and was quick and clear. Our landlord was fantastic too! We never had anything to worry about. Keep up the good work!
5/5
GoogleI was impressed from the start with the entire team - everybody I spoke with showed impressive knowledge and experience of the local market. Eduard in particular has been brilliant. He has been incredibly enthusiastic and professional - I …
Dear Katie, We’d just like to thank you for taking the time to write this review. … More
5/5
GoogleMichael Chu, was phenomenal in helping me buy my first home. His patience, expertise, and dedication made the entire process seamless and stress-free. He was always available to answer questions and provided invaluable advice. Michael’s …
5/5
GoogleAfter more than 10 years as client as tenant, renting and selling, I can only recommend JLL in Greenwich. Michael from the sales team is the best agent you could ever hope for!
Dear Cecile, Thank you for taking the time to leave this review! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
