Trusted Agent profile · London
Verified
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleFinding a property to rent at the moment is hectic and rather stressful. But dealing with Eilis Moloney couldn't of been any better. Any questions, inquiries were dealt with immediately. Our requirements were met no matter the difficulty. Many thanks for all the help!
Dear Michael, We are very grateful for your 5* star review! … More
5/5
GoogleEd has been amazing during my transaction period. Albeit this was a transaction where time was of the essence (due to Stamp Duty holiday) he made sure that everything is done right and on time. Very responsive and happy to accomodate and support any request from my side. Thank you !
Dear Alex, Thank you for sharing your feedback with us! … More
5/5
GoogleMy agent with JLL is Ahmed ShahidAziz … he is very competent and is a hard worker … 👍 …
Dear Soud, thank you for taking the time and leaving 5 star review, it means a lot to us! … More
5/5
GoogleHayley were very helpful and gave info about more available properties. She even stayed behind her working hours to show us the property. All the way from choosing the flat to finally moving in to it was smooth and quick. All agents in JLL …
5/5
GoogleIt was great to have JLL Greenwood agent in helping me to rent out my apartment, especially Senior Tenancy Manager Bruna Faria. I was always kept updated and was helped out in sorting out all procedures that made the whole issue easier.
5/5
GoogleCharlotte is an absolute delight and has been seriously amazing and extraordinarily friendly, in making our sale go so smoothly!! The whole team at JLL is fantastic and I would highly recommend them. Graham runs a tight and super helpful ship :)
5/5
GoogleGreat lettings team here - I have now worked with Isobel twice in 2yrs while looking for flats to let and she was incredible; friendly, knowledgeable, quick to communicate and made the whole thing go so smoothly! Special mention to Bruna …
5/5
GoogleI was beginning to feel deflated searching for properties to rent in London from overseas as my enquiries were either ignored or treated with disregard, so I didn't have high hopes when I saw a property on Rightmove and submitted my online …
Dear Adam, We are very grateful for such a wonderful review! We know how stressful summer … More
5/5
GoogleMy first time being a tenant in London and my experience was great. Hayley was very good, and also every one else I had contact with as well, including Bruna the administrator was very helpful and upfront in answering all my doubts and …
5/5
GoogleHighly Recommend - In a difficult market JLL were great from beginning to end. They valued in line with other local agents and their terms were also akin. Charlotte was fundamental in this process she owned the sale was professional, …
5/5
GoogleWe have just recently rented a flat through JLL and have been very happy with the process. Eilis from the office was very responsive, professional and empathetic. She really made the search easier for us by suggesting and making us view …
Dear Joy, We can't thank you enough for your 5 star review! … More
5/5
GoogleOur experience with JLL was fantastic and Dovile, our primary contact, provided the best experience I have had from an agent. She communicated extremely well and in a timely manner and offered great insight into all aspects of our move to …
Dear Parker, Thank you very much for sharing your experience with us. … More
5/5
GoogleQuick response and great communication, despite it took a bit longer than expected to solve the issue in our apartment but I must mention Keeley Wesley who took over our case as a Property Manager and responded very quickly, literally the …
Dear Alexander, We can't thank you enough for sharing your experience with us! … More
5/5
GoogleThank you Adam and all at JLL for your fantastic and diligent work. Adam in particular went above and beyond. He is an absolute credit and asset to JLL. Thank you again mate for all your hard work.
5/5
GoogleFinding a property to rent at the moment is hectic and rather stressful. But dealing with Eilis Moloney couldn't of been any better. Any questions, inquiries were dealt with immediately. Our requirements were met no matter the difficulty. Many thanks for all the help!
Dear Michael, We are very grateful for your 5* star review! Also great to hear that Eilis was very helpful during this stressful period and made the whole experience more pleasant, and we do hope you will enjoy your new home! Thank you, JLL
1/5
GoogleJLL managed a property we rented at the River Gardens for a year. By far the most dishonest agents we encountered in over 10+ years of renting in London. …
Dear Kenneth, We are sorry to read your comments here. After looking in to your case we can see that your deposit release has been passed on to TDS and therefore JLL has no control over it. If you have any additional questions please do not … More
5/5
GoogleWe recently closed an apartment lease at Greenwich through JLL. Eilis guided us through the entire process from initial discussion to closing of deal. She was very thorough, professional and helped us move through the paperwork in a diligent and efficient manner.
Dear Vighanesh, Thank you for your kind words and for leaving a 5* review. We are so pleased … More
5/5
GoogleExcellent service and support from Dovile Tamulyte and Helena Borgese from JLL. They were very professional, always available to answer any queries we had, took the time to explain all aspects of the lease (multiple times!) to us and were …
Dear Rohit, We are really pleased to hear you enjoyed your experience with us thanks to … More
5/5
GoogleI have been with JLL for over 5 years during which I was assigned various property managers. I experienced JLL as a generally positive property agency. However, Ahmed ShahidAzizhas really stood out and has made a difference to me. Ahmed …
Dear Tobias, We really appreciate you having taken the time to post this review. It makes it … More
5/5
View AgentsHelpful, Friendly and Professional
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the keys on completion day rather than me having to go to the office. Thanks Alex.
5/5
GoogleEd at JLL helped us with our house purchase and he was exceptional. We had viewed around 50 properties prior to our purchase and Ed has been the best of the Estate agent we have dealt with. After we pulled out of one purchase due to its …
Dear James, Thank you very much for taking time to write this review. … More
5/5
GoogleI recently completed a purchase through Michael Chu at JLL. He's always been attentive, professional and responded all of my queries imminently. I couldn't be more happier with the service and help he provided throughout the whole process. Thanks again Michael!
Dear Yilin, Thank you for this excellent review. … More
5/5
GoogleGreat experience in renting with JLL. Super professional and fair team. Our property manager Keely Wesley always very helpful. I will definitely use the JLL again if I need to. Before I rented with another company and it was a nightmare.
Dear Viviane, We are delighted to hear you received a great 5 star service and that Keely was … More
5/5
GoogleThis review is for Jasmine Lawrence. Jasmine is a very professional lettings agent. From the moment I registered with Jasmine for my flat search, she has consistently been very courteous, engaging …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
