Trusted Agent profile · London
Verified
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
607
Reviews on Google
This office
13
Reviews on Facebook
Business-wide
7
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI have received excellent service from the team at JLL Greenwich, in particular Charlotte, the Senior Sales consultant who has been excellent. From the initial listing, conducting the viewings all the way to signing, I couldn't have asked …
5/5
GoogleSold my flat in Lewisham through JLL, they were great start to finish. Knew the area, knew the building, and knew the nuances of selling a recently built high rise flat. Our sale took a a while to go through, but Michael from JLL stayed on …
Dear William, Thank you very much for your feedback and for choosing us to sell your property. … More
5/5
GoogleWe sold our place through JLL and our agent, Adam, has been amazing! He secured us a very good offer for the flat, in line with our expectations and in a relatively short period of time. Not only that, but he has been present and very …
Dear Viola, Thank you for taking time to write this review. … More
5/5
GoogleMr Ahmed shahid my property manager for Greenwich branch was the best and most polite helpful person ever. His so dedicated to help tenants straight away.no delays at all. He is part of the family. Thanks ahmed for all efforts.
Dear Ahmed, We are very grateful for your 5 star review, it means a lot to us! … More
5/5
GoogleHad a great experience renting through JLL. Dovile was very responsive throughout the process and the move was hassle free. This was even more appreciated as everything happened during lockdown. …
5/5
GoogleAfter accessing several real estate agents to secure a rental property, Michael was a dream come true. His friendly, honest and professional manner was a breath of fresh air and made the entire exercise quite simple. Not only was his …
5/5
GoogleExcellent service. Very professional and very friendly. Always available and very helpful.
Thank you for the review. We wish you peace and happiness in your home.
5/5
GoogleSelling our property through JLL Greenwich was a painless experience in a tough market. A perfect buyer was quickly found. Alex was always available to help with any queries and provided a highly professional service throughout. Highly recommend.
5/5
GoogleA belated review of Adam, Graham, Ed and the team in Greenwich. They did a fantastic job of marketing and getting viewings in for our house - Adam in particular was extremely tenacious and delivered us a very favourable outcome. Thanks to everyone!
Dear Ashley, We can't thank you enough for this wonderful review! Happy to hear that Sales Team did a fantastic job of marketing and booking viewings at your property, we're certain the team will be pleased to see this review too! Thank you, JLL
5/5
GoogleThanks a lot to Isobel and Bruna. We have found an excellent flat that is managed by JLL. The experience of viewing and signing the new tenancy with JLL has been excellent. The flat, where we live now, is managed in a great way too. …
Dear Yura, We can’t thank you enough for the kind words. We are glad to hear that your … More
5/5
GoogleWe had consistent communication with many members of the Greenwich office in the process of buying a home. The folk in this office are very professional, dedicated; responsive; and clearly work as team. There was always someone available …
5/5
GoogleI have been using JLL for my last renting application. I have been impressed by the professionalism of this agency. Its agent Michael Chu has been very reliable throughout the whole process, organising the viewing, taking additional videos, …
4/5
GoogleMarket was very slow in July & august, It took a while to find me a tenant, but once found the whole deal was wrapped up with in a week.
4/5
GoogleJLL has been managing our property in Meridian South since 2013. Owing to the pandemic, it has been particularly difficult for all people involved and we appreciate that tasks were off schedule, e.g. the mid-term property inspection. …
Dear May, Thank you for taking the time to leave this review. … More
5/5
GoogleWe've recently rented a property through JLL and we very happy with the service we've received. Eilis from the Greenwich office has been incredibly helpful, always responding to our queries efficiently and clearly. We're really grateful for …
Dear Fenella, Our aim is to deliver a 5* service to our customers and clients and we are … More
5/5
GoogleMy boyfriend and I recently bought a house in Greenwich with JLL. Our estate agent was called Ed and he did a fantastic job throughout the process. We had previously viewed a house with Ed and he actually identified this house for us as …
Dear Lois, Thank you for your 5 start review, this means a lot to us! … More
4/5
GoogleOverall Dovile has proved to be highly responsive and a pleasure to deal with, She has handled everything we've put her way. Moreover, I actually got the impression she cared about our happiness in our new home - a bit of a rarity these …
Dear Jonathan, We are incredibly grateful that you took the time out to leave this review. … More
5/5
GoogleI have just completed on a flat purchase with Ed from JLL as the seller's agent. Through the whole process from my first viewings in Greenwich, Ed couldn't have been more helpful. He was knowledgable about all of the flats I viewed and very …
Dear Lucy, Thank you so much for your feedback! We are really glad to see that Ed has … More
5/5
GoogleIsobel arranged a viewing for us immediately upon calling and was full of helpful advices about the current rental market. We had a great experience with JLL.
Hi there, Thank you for taking the time out to post this 5 star review! … More
5/5
GoogleMichael and the JLL Greenwich team have been amazing with my move to Greenwich. Everything was seamless and so easy. Michael was very accommodating at last minute requests and made the whole tenancy transaction go without any issues.
5/5
GoogleHayley was so helpful when we were looking to rent and found properties that matched our brief perfectly. She was available above and beyond normal hours and organised viewings promptly and without hassle. would definitely recommend JLL for lettings.
5/5
GoogleMichael was a delight to interact with, very quick in answering any queries, proactive, polite and very efficient. Overall I was extremely pleased with both Michael and the entire JLL team, the JLL service definitely felt premium throughout …
5/5
GoogleI had a great experience working with Michael, Yasmin and the whole JLL team.
Hi there, thank you for your 5 star rating! Many thanks, JLL
5/5
GoogleProfessional, Efficient, Helpful and Friendly team at JLL Greenwich Ahmed ShahidAziz is tailor-made for this job. He has proven to be really prompt and helpful, proactive and always available to take our calls and answer our …
Dear Mihai, We are very grateful for your for your 5 star review, your comments are really … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
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