Trusted Agent profile · London
Verified
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleServices received were beyond expectation, would recommend to anyone. I have worked with Isobel, who provided an extremely friendly and professional service through the whole process, while Bruna made sure that all the documentation was going smoothly. Very friendly staff in general in the office, great atmosphere.
5/5
GoogleCharlotte and Graham were both fantastic throughout what proved to be a very difficult exchange period for us. We were under a lot of pressure from our developer but Charlotte and Graham really went above and beyond to ensure we got to the …
5/5
GoogleDovile was a great help to us while arranging a new rental property and moving during a pandemic. Everything was very smooth and some great arrangements were made around social distancing measures etc. We are very happy in our new flat. Thank you Dovile!
5/5
GoogleJust want to say how fantastic Jasmine Lawrence is. I didn’t end up taking a property with her however I thought she was very knowledgable on the area and gave honest advice. And gave me great customer service. …
5/5
GoogleWe dealt with Michael at JLL for the purchase of our new home. He was incredibly responsive, answering any and all queries on Whatsapp whilst keeping us up to date on updates from the vendor's side of things. …
5/5
GoogleWe recently purchased a house through JLL, liaising with Charlotte. The process was very efficient and friendly from start to finish. We worked with Charlotte from the first viewing and throughout the conveyancing process. She gave us regular updates and followed up on all our questions.
5/5
GoogleMr Khan Alamgir from JLL he did superb work regard to my rental issue problem and solve it in a very fast manner way, i would like to thank him.. So far among all of my property managers in JLL he is as a very responsible …
Hi there, Thank you for your lovely review and kind words about Alamgir, we really … More
5/5
GoogleWe recently purchased a house through JLL, liaising with Charlotte. The process was very efficient and friendly from start to finish. We worked with Charlotte from the first viewing and throughout the conveyancing process. She gave us regular updates and followed up on all our questions.
5/5
GoogleJust fantastic! We don’t have enough positive things to say about working with Isobel at JLL …
Hi there, thank you very much for your 5-star review, we sincerely appreciate your feedback. Fantastic to hear you've been looked after well by Isobel and we'll make sure to pass on your kind words to her! Many thanks, JLL
5/5
GoogleGreat service, very prompt and professional. They will make sure will not renting until you have the whole information …
5/5
GoogleHad the opportunity to work with Chu Michael. Found him friendly and professional. Thank you dear Chu for all your help 😊 …
Dear Khawer, thank you for your 5 star review and your kind words to Michael. We'll make sure to pass this on to her. … More
5/5
GoogleJLL Greenwich Estate Agents have been efficient and professional in managing the whole process smoothly. I would highly recommend them. Both Michael, Jonathan and the whole team at JLL have done a superb job in answering any questions or concerns I had. I would highly recommend them if you are buying or selling your property.
5/5
GoogleWe have recently rented a flat through JLL and everyone been amazing, professional and lovely. I absolutely would recommend them to any of my friends. Isobel and Helena from the office were very helpful and were answering all of our queries and made everything easier for us.
Dear Musa, Thank you for your 5 star rating, it means a lot to us! … More
5/5
GoogleWe had a brilliant experience with JLLGreenwich especially with Michael Chu who worked with us throughout the process. We couldn't have hoped for a better agent - he really went above and beyond. The whole team at JLL were excellent and we worked through all the challenges of buying a property feeling very supported.
Dear James, Thank you for taking the time to leave this review. … More
1/5
GoogleWhile I gave a 5 star review before moving in to the new property i'm now forced to revert back everything I said. The place where we moved in has been a nightmare, the additional clauses in the contract have not been respected, carpets are …
Dear Gloria, I’m sorry to have read your comments here and I would like to look in to this … More
5/5
GoogleWe’ve just completed a purchase in Greenwich and I couldn’t be happier with the service we received from Michael Chu and JLL. He was so helpful at every stage, working proactively to help the sale move at speed. I have no doubt that without …
Hi Joe, Thank you for this excellent review. … More
5/5
GoogleWe recently contacted JLL Greenwich to rent a property in this area and so far we have had a good experience with them, especially with Eilis Moloney who managed the letting of the house. She is polite and always gets back to you shortly. …
Dear Mireia, Thank you for your review, and mentioning your experience with Elis in our … More
5/5
GoogleI don't normally do reviews here, but our agent was very helpful, very responsive, very proactive. Really removed the barriers and pain to moving. Also was very helpful accommodating our specific needs, as we were just moving into the UK …
5/5
GoogleI can't thank them enough for all the work they did in helping us relocate from Germany to London smoothly. Michael and Bruna were excellent, making sure that we got everything done. I highly recommend JLL to anyone renting in London.
5/5
GoogleLucy was fantastic in helping us find our rented property. She was very attentive to our needs and showed us properties that matched what we were looking for. She responded to all messages very promptly and effectively. Bruna was very …
5/5
GoogleAbsolutely loved dealing with these guys. Very professional & super efficent throughout the whole process. Our new rental is full managed by JLL and we couldn't be happier! Big thank you to Isobel & Bruna :)
5/5
GoogleWould absolutely recommend renting with JLL! We recently moved to a fabulous flat and everyone we interacted with in the agency was super helpful and friendly. Viewing with Michael was a breath of fresh air - he truly listened to what we …
5/5
GoogleIsobel and the team at JLL were absolutely fantastic in helping us find our new home. Having dealt with some horrific reals estate agents in London over the years, Isobel and her colleagues went out of their way to ensure the smoothest …
5/5
GoogleEd was our main point of contact for a Greenwich property that we just successfully exchanged on - an extremely painless process. As first-time buyers, Ed made us feel very comfortable with the process and made sure to keep us posted on any …
Dear Martin, We can't thank you enough for taking the time to leave this review. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
