5/5
GoogleWe have rented a property by JLL through Alfie. He was so helpful. The process was so smooth and easy. He helped us in each and every step even out of his office hours. Will highly recommend JLL.
Trusted Agent profile · London
Verified
JLL Greenwich London reviews
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Buyers2 reviews
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
About JLL Greenwich London
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleWe worked with Michael from JLL to try to secure a rental property over the holidays. He went above and beyond negotiating with the landlord on our behalf for pet friendliness and furnishings, but in the end we were unable to move forward …
5/5
GoogleCharlotte Dudley has been an absolute pleasure to work with, I work for a developer and had to work closely with charlotte, she kept in constant contact to inform us with updates. She is a credit to JLL and I look forward to working with her again in the near future.
1/5
GoogleAVOID! These positive reviews are all accurate to our experience until we left our property! We contracted JLL to conduct our professional cleaning, they charged us over £350 for this service and then we called the company the morning of …
Agent replied
Dear James, We are sorry to read your comments here. We have checked your record and can see … More
5/5
GoogleMichael and the letting team have shown efficiency and professionalism from the start. My property was let out recently with a pair of lovely tenants found through JLL. From initial landlord on-boarding to tenants moving in, all of this was …
Agent replied · 7 April 2023
Dear Sunny, We appreciate you taking the time to leave such lovely comments about Michael, … More
5/5
GoogleDiac is a very effective and hardworking person. He will help for everything. Nothing is too small and nothing is too much for him. He will help anytime I needed a help from him. He also provided his professional opinions during the whole …
5/5
GoogleOur experience with Dovile at JLL Greenwich Estate Agents was outstanding; from viewing the apartment to moving in, all within a week! She was very responsive to any queries we had and kept us up-to-date regularly throughout the entire moving process. Can't recommend enough!
5/5
GoogleI've known Graham Lawes and his team at JLL Greenwich for several years and they are always top of my list for sales and lettings in Greenwich. A special shout out to Adam Tindides who skilfully handled a difficult sale for me recently - highly recommend.
5/5
GoogleWe have used JLL in Greenwich twice now - once to buy our first house and then four happy years later selling it as we move to our next home. Graham was great throughout and made sure that everything was taken care of - including lining up …
5/5
GoogleThe team at JLL helped us to rent new apartment. Would definitely recommend thіs company to everyone! A special Thank you to Michael Chu , he is very professional ! He answered all our questions, clearly knows the market, he has also …
1/5
GoogleAbsolutely terrible Property Management. I have a smell in my bathroom and I just moved on. I called to ask for someone to come take a look and it's almost been a month and nothing has happened. Avoid at all cost.
Agent replied
Hi there, I am sorry your experience with us was not as we would have expected. We are … More
5/5
GoogleMy partner and I recently completed the purchase of our first house using the services of JLL. Specifically, we coordinated with the estate agent Michael Chu who from start to finish, from booking the viewing to contract exchange, was …
Agent replied
Hi there, Thank you for the 5* Google Review and for taking the time to share your … More
5/5
GoogleI have just recently rented an apartment through JLL, and am really pleased with the outcome. Eilis from the Greenwich office has been fantastic, very professional, patient in the face of delays, and very quick in the process of booking viewings / providing responses to questions or concerns raised. Would definitely recommend!
Agent replied
Dear Madhu, We're very grateful for your 5 star review! … More
5/5
GoogleI selected JLL to rent out my property after quite extensive research. The differentiator was the service from the team. …
Agent replied · 21 June 2024
Hi there, thank you very much for such a lovely review, it means a lot to us! Great to hear Yasmin and Isobel have been very helpful and managed to secure great tenants for you, we're sure they will appreciate your kind words! Thank you, JLL
5/5
GoogleBest agent from start to finish of our purchase and selling process. Yasmin Forrester and Michael Chu have been instrumental in helping us selling our flat. Since the beginning they have been supportive of how we wanted to …
Agent replied · 26 August 2023
Dear Gisella, Thank you so much for your positive feedback! We're thrilled to hear you enjoyed your experience at JLL. Thank you for your kind words about Yasmin and Michael, … More
5/5
GoogleGraham and Eduard were fantastic to deal with. Graham's knowledge and experience of the local market are second to none; and Eduard is a rising star - he kept our sale on track and showed enthusiasm and professionalism throughout. We could …
5/5
GoogleAhmed ShaidAziz, is extremely proactive and very responsive to all issues that arise during his management of our property. Pleasant demeanor with strong problem solving skills he has been a real catalyst in ensuring a strong relationship …
Agent replied · 26 August 2023
Dear Martin, thank you for your detailed review and for your kind words for Ahmed. Great to hear that he was proactive, responsive & was great at solving problems, will make sure to share this lovely feedback with him. … More
5/5
GoogleI've known Graham Lawes and his team at JLL Greenwich for several years and they are always top of my list for sales and lettings in Greenwich. A special shout out to Adam Tindides who skilfully handled a difficult sale for me recently - highly recommend.
5/5
GoogleCharlotte was fantastic throughout the sale of our house. Really good communication, friendly and always on hand to answer any questions. It was a largely stress-free process and a lot of that was down to Charlotte keeping us and our buyers informed at all times.
5/5
GoogleWe had quite a complicated and convoluted end to our tenancy due to external circumstances but Helena Borgese handled the whole thing brilliantly - she was very helpful and quick to respond to any queries/difficulties we had, making the whole process a lot more bearable. Thanks Helena and JLL!
5/5
GoogleI have experienced several property agents and JLL is the best so far. They provide the proffessional and supportive service. They have the answers for every queries. I highly recommend JLL without hesitation! I found the property 100% matching my requirements. Especially thanks to Michael and Bruna from JLL!
5/5
GoogleMyself and my partner were looking to move flat and we worked with Isobel. She was brilliant to work with, very professional and great service. She really went out of her way to help us. Service of agency in general was very good and easy to contact. Would recommend.
5/5
GoogleWe have had excellent service with the team. Ahmed ShahidAziz is our property manager and has been excellent throughout with great communication and trusthworthy advice.
Agent replied · 26 August 2023
Dear Wai-Yan, we sincerely appreciate you taking the time to share with us your experience. And for giving a shout out to Ahmed, we are certain he will be very pleased to read this. … More
5/5
GoogleIsobel and Bruna were so helpful to us when we were looking at and then moving into a rental flat, especially considering this was during a pandemic. Everything was handled really swiftly and efficiently and appropriate measures were made …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Greenwich London
Has JLL Greenwich won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
