5/5
GoogleI bought a property with three flats in an upcoming area which I thought had great potential to accommodate a fourth flat similar to others on the same street. The council was not very happy and delayed me for 6 months without actually …
Trusted Agent profile · London
Verified
JLL Greenwich London reviews
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
607
Reviews on Google
This office
13
Reviews on Facebook
Business-wide
7
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Buyers2 reviews
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
About JLL Greenwich London
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleFantastic experience with JLL Greenwich - mainly Ed Diac but also Graham and the support team as well. Ed in particular went out of his way at every stage (even though I was not the one paying JLL!) and was communicative and proactive …
1/5
GoogleClaimed damage done to the flat when there was not and refused to return my deposit.
Agent replied
Dear Mr Farrag, We are disappointed to receive a 1 star review from you based on the deposit … More
5/5
GoogleJLL recently sold an apartment for my wife and I and provided a thoroughly professional service from start to finish. Graham ensured that the JLL service doesn't end at the point a sale is initially agreed and kept both buyer and seller …
5/5
GoogleGreat service from Alex at JLL whilst buying a property. He made himself available at short notice and during weekends so we could do extra viewings (for moving purposes) after our offer was accepted. He helped move the transaction forward and was good at managing slow solicitors. Would certainly recommend him and JLL.
5/5
GoogleAlex Sibley at JLL has remained cal, and gone beyond the call of duty in terms of helping us with our house purchase. From the beginning he seemed fully invested in making an appointment happen (on a Sunday!)and has been a total pleasure to deal with. I would certainly use the firm again.
5/5
GoogleAs someone moving to London for the first time, and who was having to make decisions from another country, I really appreciated how JLL made the letting process as stress-free as it could possibly be for me. Everyone I interacted with (Isobel, Michael, Bruna) was very helpful, friendly and communicative.
5/5
GoogleIsobel and Bruna have found me the perfect apartment in no time - they are professional, reliable, extremely pleasant in how they deal with the client. They made me feel comfortable instantly and I'll definitely call them again for future house hunting.
5/5
GoogleOnly positive things to say about JLL Greenwich. From start to finish our sales agent, Eduard, has been nothing but professional, patient, caring and always on top of everything. He was very responsive and did anything he could to help us …
5/5
GoogleDovile helped me in finding the flat that checked all of my requirement criteria. She is helpful, professional, responsive and was very prompt in finalizing the flat for me. Would definitely recommend JLL for finding good flat in and around Greenwich area.
5/5
GoogleWe feel very lucky to have found JLL and in particular, Graham Lawes. He helped us to both sell our home of 30 years and to find us the smaller, but perfectly formed, riverside home to replace it. We knew it was a tricky market to sell in …
1/5
GoogleUsed this estate agent and have had nothing but problems from them. Waited until after I’d signed a contract and then threatened to pull out unless I signed an extra clause with only a week until move in date. A flat flooded above the flat …
5/5
GoogleWe had a very positive experience letting our flat through JLL, they communicated well throughout the process and found suitable tenants within a few weeks at asking price. Michael in particular worked diligently in making sure the deal went through after the tenants were found, would be happy to recommend.
5/5
GoogleI consider JLL Greenwich, as well as the Head Office, the benchmark of excellence for any quality-driven Estate Agent. Impeccable, efficient and effective service. I can confirm all the above after 5 years of Property Management Service by JLL ...Topped up with Sales intermediation service.
5/5
GoogleFrom the first moment I contacted Michael Chu I received excellent service. Accommodating, helpful, informative, friendly, going the extra mile is all words that come to mind when I have to describe my experience. As a first time tenant I couldn't have asked for better service. Thank you again Michael!
5/5
GoogleI’ve bought and sold nearly ever house through JLL, and now I use their great team to let and manage one of my properties. The team I have the most experience of working with is made up of Nadine, Bruna and Jalal, and they are friendly, personable and professional.
5/5
GoogleJLL were great to work with on the sale of our house- communicative, professional and proactive. Charlotte, the senior sales consultant, who received the offer from our buyers has been especially helpful in ensuring the sale goes through smoothly, communicating with both sides on a weekly basis.
5/5
GoogleJust wanted to say that Charlotte and her colleagues at JLL have been fantastic and so helpful with providing updates on the property chain. This has helped us to progress a sale through to exchange and completion on time. We are a new …
5/5
GoogleWe rented a property on Trafalgar Road through JLL in Greenwich - fantastic experience from start to finish. A real change to all other letting agents we have had in London. Isobel showed us multiple flats and it felt like she truly knew …
5/5
GoogleWe recently purchased a flat through JLL in Greenwich and communicated directly with Graham and Michael who were both very helpful. We were impressed with Michael's responsiveness as he responded swiftly to our calls or emails and was …
5/5
GoogleThanks very much for helping us during our tenancy Ahmed. His responses have been timely and professional when coordinating works at our flat.
5/5
GoogleSelling a property is never easy but especially not during one of the worst markets in recent years. JLL were great from the start - they valued our property in line with the other agents we were looking at and offered us flexible rates and …
5/5
GoogleJust a quick note to say how fantastic JLL have been during our buying and selling process in Greenwich. I touched base with Charlotte roughly a year ago but couldn't move forward for various reasons. She stayed in touch every 2/3 months …
5/5
GoogleBuying a property in the middle of a pandemic was never going to be easy but Adam certainly helped smooth the way. He was easy to contact (especially considering the lockdown), proactive and friendly. He came up with solutions to a number …
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Questions about JLL Greenwich London
Has JLL Greenwich won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
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Send JLL Greenwich a message.
