Trusted Agent profile · London

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JLL City of London reviews

4.7

★★★★★ Excellent

328 reviews across 3 platforms

The Walbrook Building, 25 Walbrook, London, EC4N 8AF

Part of JLL City of, see every office.

JLL City of's office in London, at The Walbrook Building, is rated 4.7 out of 5 across 328 reviews on three platforms, including 314 Google reviews rated 4.7.

Google logo

4.7 / 5

314

Reviews on Google

This office

Facebook logo

5.0 / 5

13

Reviews on Facebook

Business-wide

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

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About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I was recently assisted by Harry Martin on my purchase. Harry’s service orientation, market knowledge and ability to deliver in a quick timeline were exceptional on all counts. Harry and JLL were very focused on ensuring the transaction progressed seamlessly and it was great working with them.

Kanesh · 8 May 2021

5/5

Google

We've had an amazing experience with Hayley and the rest of the team in moving in to our new flat- they were so helpful, friendly, replied to emails very quickly and just were generally very professional and willing to help. They've made the whole renting process a whole lot easier and friendlier! Thanks!

Amy · 26 July 2018

5/5

Google

Very helpful estate agency, fast problem solving in every occasion. Very satisfed

Azzurra · 7 August 2021

Agent replied · 7 August 2026

Thank you for the feedback.

5/5

Google

Hayley Peverley helped us rent three properties, and she's the best manager we have ever met. Very professional, quick-responsive, and just a nice person to talk with. If I could rate the experience of working with her, I would've given it 10/5 without any hesitation.

Karina · 8 May 2021

5/5

Google

Always quick to provide regular updates & encouragement during the buying process.

Julia · 1 July 2021

Agent replied · 1 July 2026

Thank you Julia for your kind review. Appreciate. Regards The Team at Williams & Goodwin

5/5

Google

I bought a flat thro JLL and rented thro them on 2 occasions . One of the best estate agents I have dealt with . Very efficient , very responsive and great communicators. Very realistic and fair valuations . Extremely helpful, can't really fault them . Would strongly recommend them !

Andy · 30 May 2018

5/5

Google

I have booked a flat without being able to see it in person and they have been extremely supportive and helpful from the beginning until the end of the rental process. They are a trustworthy agency and deal with everything that matters so you don't have any unexpected surprises.

Aldara · 12 July 2019

5/5

Google

JLL is a very professional agency. Their communication was both attentive and efficient from the beginning of our tenancy application. They were very helpful in connecting us with tenant services. JLL definitely goes the extra mile, and I couldn't be happier with the property we rent through them. Warmly recommend this agency.

Will · 9 October 2016

5/5

Google

I was looking for the property overseas, and JLL definitely is the most efficient and reliable agency that I had ever contacted. Hayley helped me a lot for the letting process (around 2 weeks I think ) through the phone, so highly recommend of this agency.

Chelsey · 8 May 2020

5/5

Google

A very friendly and highly efficient team guided me through the tenancy process virtually all remotely. I was very impressed with the comprehensive and flexible service provided. My thanks go to Hannah, Tom and Neil who all helped me along the way. I would be very happy to use JLL again.

Patrick · 30 May 2016

5/5

Google

Great pub with great ale and food

Jason · 1 July 2021

Agent replied · 1 July 2026

Thanks - not us though.....

5/5

Google

I was under time pressure to go on holiday but Rosie Lynam from the London Team had helped very quickly and the formalities were cleared within a week. I would recommend JLL to everyone seeking professional and quick service.

Bananendollarmax · 8 May 2021

5/5

Google

Really experienced company, I felt completely safe in their hands - second to none service

Lisa · 7 August 2017

Agent replied · 7 August 2026

Thank you for the great review it's always a pleasure Lisa.

5/5

Google

in process of my rental

J · 1 July 2021

Agent replied · 1 July 2026

thank you

5/5

Google

Adam kemp is our property manager and he always provides a great service, is very efficient and helps straight away with any problems the tenants have. Highly recommend.

Tom · 2 August 2022

5/5

Google

I rented a flat managed by JLL for little bit over three years. Any maintenance issues or repair requests were addressed very quickly. Mohammed, Neil, and Hannah are great, very professional. Will be happy to work with them in the future, great team.

Sergey · 30 May 2018

5/5

Google

Extremely good service from JLL. We always felt very looked after by Neil who managed our new tenancy. We had lots of queries during the process and they were never too much and we always felt reassured. Smooth sailing the whole way. Highly recommended.

Richard · 12 July 2016

5/5

Google

Extremely good service from JLL. We always felt very looked after by Neil who managed our new tenancy. We had lots of queries during the process and they were never too much and we always felt reassured. Smooth sailing the whole way. Highly recommended.

Richard · 30 May 2016

5/5

Google

We recently rented a property which was listed with JLL and I can thoroughly recommend this agency. Hannah, who my employer dealt with was always on time and professional. Other agencies we dealt with were using false pictures, arrived …

Penny · 29 August 2019

5/5

Google

Rent our first apartment in London through JLL and had a good experience with them. Our main point of contact was Hannah Mitchell followed by Kate Grassick-Whitby. They were professional and fully supported our doubts. After the tenancy …

Isabella · 29 August 2019

5/5

Google

I rented an apartment from overseas with the kind assistant provided by Hayley. She is very helpful and professional, where she answered a lot of questions from me and helped with my move in. Thank you;)

Nina · 8 May 2020

5/5

Google

The agent was fantastic, very fast, and everything was done without me having to worry about a thing. A truly great agent, and the paperwork was done so quickly. A really good choice for JLL.

韩xiaosu · 30 July 2020

5/5

Google

We rented through JLL for over 2 years and received first class service throughout. The relationship team was very responsive and helpful re changes in the flat and other questions. We would recommend the London JLL team to anyone.

Nicolai · 30 May 2018

5/5

Google

Very good service. Friendly staff

Pamela · 1 July 2019

Agent replied · 1 July 2026

Thanks for your kind review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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