Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was recently assisted by Harry Martin on my purchase. Harry’s service orientation, market knowledge and ability to deliver in a quick timeline were exceptional on all counts. Harry and JLL were very focused on ensuring the transaction progressed seamlessly and it was great working with them.
Kanesh · 8 May 2021
★★★★★ 5/5
GoogleWe've had an amazing experience with Hayley and the rest of the team in moving in to our new flat- they were so helpful, friendly, replied to emails very quickly and just were generally very professional and willing to help. They've made the whole renting process a whole lot easier and friendlier! Thanks!
Amy · 26 July 2018
★★★★★ 5/5
GoogleVery helpful estate agency, fast problem solving in every occasion. Very satisfed
Azzurra · 7 August 2021
Agent replied · 7 August 2026
Thank you for the feedback.
★★★★★ 5/5
GoogleHayley Peverley helped us rent three properties, and she's the best manager we have ever met. Very professional, quick-responsive, and just a nice person to talk with. If I could rate the experience of working with her, I would've given it 10/5 without any hesitation.
Karina · 8 May 2021
★★★★★ 5/5
GoogleAlways quick to provide regular updates & encouragement during the buying process.
Julia · 1 July 2021
Agent replied · 1 July 2026
Thank you Julia for your kind review. Appreciate. Regards The Team at Williams & Goodwin
★★★★★ 5/5
GoogleI bought a flat thro JLL and rented thro them on 2 occasions . One of the best estate agents I have dealt with . Very efficient , very responsive and great communicators. Very realistic and fair valuations . Extremely helpful, can't really fault them . Would strongly recommend them !
Andy · 30 May 2018
★★★★★ 5/5
GoogleI have booked a flat without being able to see it in person and they have been extremely supportive and helpful from the beginning until the end of the rental process. They are a trustworthy agency and deal with everything that matters so you don't have any unexpected surprises.
Aldara · 12 July 2019
★★★★★ 5/5
GoogleJLL is a very professional agency. Their communication was both attentive and efficient from the beginning of our tenancy application. They were very helpful in connecting us with tenant services. JLL definitely goes the extra mile, and I couldn't be happier with the property we rent through them. Warmly recommend this agency.
Will · 9 October 2016
★★★★★ 5/5
GoogleI was looking for the property overseas, and JLL definitely is the most efficient and reliable agency that I had ever contacted. Hayley helped me a lot for the letting process (around 2 weeks I think ) through the phone, so highly recommend of this agency.
Chelsey · 8 May 2020
★★★★★ 5/5
GoogleA very friendly and highly efficient team guided me through the tenancy process virtually all remotely. I was very impressed with the comprehensive and flexible service provided. My thanks go to Hannah, Tom and Neil who all helped me along the way. I would be very happy to use JLL again.
Patrick · 30 May 2016
★★★★★ 5/5
GoogleGreat pub with great ale and food
Jason · 1 July 2021
Agent replied · 1 July 2026
Thanks - not us though.....
★★★★★ 5/5
GoogleI was under time pressure to go on holiday but Rosie Lynam from the London Team had helped very quickly and the formalities were cleared within a week. I would recommend JLL to everyone seeking professional and quick service.
Bananendollarmax · 8 May 2021
★★★★★ 5/5
GoogleReally experienced company, I felt completely safe in their hands - second to none service
Lisa · 7 August 2017
Agent replied · 7 August 2026
Thank you for the great review it's always a pleasure Lisa.
★★★★★ 5/5
Googlein process of my rental
J · 1 July 2021
Agent replied · 1 July 2026
thank you
★★★★★ 5/5
GoogleAdam kemp is our property manager and he always provides a great service, is very efficient and helps straight away with any problems the tenants have.
Highly recommend.
Tom · 2 August 2022
★★★★★ 5/5
GoogleI rented a flat managed by JLL for little bit over three years. Any maintenance issues or repair requests were addressed very quickly. Mohammed, Neil, and Hannah are great, very professional. Will be happy to work with them in the future, great team.
Sergey · 30 May 2018
★★★★★ 5/5
GoogleExtremely good service from JLL. We always felt very looked after by Neil who managed our new tenancy. We had lots of queries during the process and they were never too much and we always felt reassured. Smooth sailing the whole way. Highly recommended.
Richard · 12 July 2016
★★★★★ 5/5
GoogleExtremely good service from JLL. We always felt very looked after by Neil who managed our new tenancy. We had lots of queries during the process and they were never too much and we always felt reassured. Smooth sailing the whole way. Highly recommended.
Richard · 30 May 2016
★★★★★ 5/5
GoogleWe recently rented a property which was listed with JLL and I can thoroughly recommend this agency. Hannah, who my employer dealt with was always on time and professional. Other agencies we dealt with were using false pictures, arrived …
Penny · 29 August 2019
★★★★★ 5/5
GoogleRent our first apartment in London through JLL and had a good experience with them. Our main point of contact was Hannah Mitchell followed by Kate Grassick-Whitby. They were professional and fully supported our doubts. After the tenancy …
Isabella · 29 August 2019
★★★★★ 5/5
GoogleI rented an apartment from overseas with the kind assistant provided by Hayley. She is very helpful and professional, where she answered a lot of questions from me and helped with my move in. Thank you;)
Nina · 8 May 2020
★★★★★ 5/5
GoogleThe agent was fantastic, very fast, and everything was done without me having to worry about a thing. A truly great agent, and the paperwork was done so quickly. A really good choice for JLL.
韩xiaosu · 30 July 2020
★★★★★ 5/5
GoogleWe rented through JLL for over 2 years and received first class service throughout. The relationship team was very responsive and helpful re changes in the flat and other questions. We would recommend the London JLL team to anyone.
Nicolai · 30 May 2018
★★★★★ 5/5
GoogleVery good service. Friendly staff
Pamela · 1 July 2019
Agent replied · 1 July 2026
Thanks for your kind review
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