Trusted Agent profile · London

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JLL City of London reviews

4.7

★★★★★ Excellent

328 reviews across 3 platforms

The Walbrook Building, 25 Walbrook, London, EC4N 8AF

Part of JLL City of, see every office.

JLL City of's office in London, at The Walbrook Building, is rated 4.7 out of 5 across 328 reviews on three platforms, including 314 Google reviews rated 4.7.

Google logo

4.7 / 5

314

Reviews on Google

This office

Facebook logo

5.0 / 5

13

Reviews on Facebook

Business-wide

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Neil and Kate at JLL did an awesome job with my London apartment lease - flexible, efficient and friendly! 5-stars!

Steve · 23 June 2018

5/5

Google

Neil and Kate at JLL did an awesome job with my London apartment lease - flexible, efficient and friendly! 5-stars!

A · 3 February 2018

5/5

Google

I highly recommend this agency to those people who are finding a place to live!

Ekkachai · 8 May 2020

5/5

Google

Excellent response times and very proactive agency. They helped me relocate to London in under a week!

Edvard · 15 May 2019

5/5

Google

Easy and efficient and with far more reasonable admin charges than most. Very happy with the service.

Adam · 8 May 2019

5/5

Google

Fast & professional service. Appreciated knowledgeable staff and great selection of properties available.

Dmitry · 8 May 2020

5/5

Google

Great service provided and Neil has gone beyond normal to make our experience pleasant and easy.

Deepakjit · 30 May 2018

5/5

Google

Rating only, no written review.

Bailey · 13 October 2025

5/5

Facebook

Fantastic and professional company who really knows the business inside and out, highly recommended

Mel · 18 October 2016

5/5

Google

The team at JLL were excellent - helpful, friendly and quick to reply!

Jesse · 30 May 2017

5/5

Google

Rating only, no written review.

Dewi · 10 August 2025

Agent replied · 10 July 2026

"Thank you for the 5-star rating! Much appreciated. It's great to know you had a great experience with us. Please feel free to let us know if you need our help again sometime. Looking forward to seeing you again soon!

5/5

Google

Amazing agents, with a very friendly and understanding of needs approach.

Berat · 30 May 2018

5/5

Google

Amazing experience! Best estate agent in London so far!!

Lucrezia · 10 May 2019

5/5

Google

Great experience renting through JLL. Really professional and efficient.

Iris · 10 May 2019

5/5

Google

Rating only, no written review.

Kyle · 10 July 2025

Agent replied · 10 July 2026

Thank you!

5/5

Google

Rating only, no written review.

Bailey · 13 June 2025

Agent replied · 13 April 2026

Thank you.

5/5

Google

The team has been great. Very professional and always responsive

James · 30 May 2016

5/5

Google

efficiency quickly and passionate working attitude!

Leah · 13 August 2019

3/5

Google

Felt like everyone was getting ready to leave...........

Christian · 30 May 2018

5/5

Google

Excellent service from the whole team. Thank you

Jo · 30 May 2018

5/5

Google

Prompt, upfront and accommodating to my individual situation

Miles · 15 May 2018

5/5

Google

efficiency quickly and passionate working attitude!

Leia · 10 May 2019

1/5

Google

Extortionate and no customer service skills.

Itz · 1 July 2018

3/5

Google

Efficient, Informative and really helpful. thank you

JOSIANE · 12 July 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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