Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had a fantastic experience with Lauren who helped me find the perfect rental in record time! Communication has been clear and timely which has helped everything move quickly (ideal in the run up to Christmas!). Support has been excellent; Lauren answered all my questions promptly and I couldn’t have asked for a smoother process. I would highly recommend!
Camilla · 27 November 2022
Agent replied · 27 November 2023
Dear Camilia, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Earlsfield office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSo pleased with the service from Jacksons! Following a disappointing experience with KFH, we switched to Jacksons and were impressed with Raymond’s proactive, friendly and professional approach throughout the process. Sophie was also fantastic in giving us initial strategic advice and helping get buyers through the door. We never thought we would sell and be moving into our new place so quickly. A great result and would recommend Jacksons to everyone selling or buying in Earslfield.
Cath · 28 November 2019
Agent replied · 27 November 2023
Dear Cath, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJack Cleary was incredibly helpful in securing my group our rental apartment in Earlsfield. His knowledge of the area and understanding of the property helped us in our final decision-making. His customer service was amazing too as it made the process rather painless.
Alexander · 28 February 2024
Agent replied · 26 August 2024
Dear Alexander, Thank you for your kind comments regarding Jack and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleHad a great experience securing a property with the help of Damiano. He was super friendly, an amazing communicator, and always gave quick and helpful responses. Damiano was really thorough and made sure we were informed at every stage. He made the whole process feel easy and stress-free. Highly recommend!
Josh · 28 March 2025
★★★★★ 5/5
GoogleI would highly recommend Kelly Sims at Jackson's. We have had a wonderful experience working with her during the purchase of our house. Kelly was always incredibly easy to get hold of and to communicate with. She kept us in the loop at all times, especially through the more stressful periods of the process.
Sebblunt · 1 May 2023
Agent replied · 27 November 2023
Dear Sebblunt, We really appreciate you taking the time to leave such lovely comments about Kelly. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Earlsfield team in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEmily Richards, I cannot speak highly of her. Emily is professional, friendly, reliable, clear communication, responsive, knowledgeable, and willing to go above and beyond.
Jenny · 16 December 2025
★★★★★ 5/5
GoogleFfion has been a fantastic agent to us since the start of our rental process. She understood exactly what we were looking for and found us our perfect property. Ffion was always easy to reach and on hand whenever we had (a lot) of questions for her and made sure she kept in touch with any updates for us along the way. Thank you so much!
Alex · 27 November 2021
Agent replied · 27 November 2023
Dear Alex, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleWe recently found a new rental property through Jackson's. We really appreciated the clear and prompt communication from Komail and his team (even on more minor queries), their good humour and supportive approach where it felt they really did want the best for us as tenants. As such, the process has been smooth and stress-free. We would certainly recommend them to others based on our experience.
Helen · 27 November 2021
Agent replied · 27 November 2023
Dear Helen, Thank you for your great review regarding our Earlsfield office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI found finally found my next home after a long search all thanks to Irina , who was very informative and proactive when showing me properties . Can’t fault the service everything all happened very smoothly and quickly
Jac · 28 April 2024
Agent replied · 26 August 2024
Dear Jac, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe have just sold our flat through Jacksons in Earlsfield. From start to finish we were impressed with their professionalism and sales approach. David and Joe were great through the sales process then we had the bonus of support from the wonderful Katie once we had accepted our buyers offer. I wouldn’t hesitate to recommend them if you are looking for a knowledgeable selling agent in Earlsfield.PositiveProfessionalism
Zoe · 27 August 2021
Agent replied · 27 November 2023
Dear Zoe, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GooglePaige has been amazing with helping me to look for a property as well as keeping me informed properties that appear on the market that matches my criteria…thank you for being amazing and for all your help would definitely recommend Paige to help with finding your perfect property!!
Mandy · 29 August 2023
Agent replied · 27 November 2023
Dear Mandy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently bought a property through Jacksons in Earlsfiled and considering the process, in general, is a stressful one, the team at Jacksons made it as painless as they possibly could. Their customer service is excellent and Sophie Doughty and the team were always very professional. They were always on hand to help and answer any questions I had throughout the purchase and are overall a super efficient team of people!! I would highly recommend.
Natalie · 28 November 2018
Agent replied · 27 November 2023
Dear Natalie, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have had very positive dealings with Sophie Doughty. She has been very responsive and accommodating as we have looked at many many properties (!). She is always thorough and straightforward in the information she provides and has a gentle manner which is refreshing an unusual among estate agents. I also appreciated that she was understanding when our circumstances changed and we had to change plans, which made a difficult situation much easier. Thanks Sophie!
Judith · 28 November 2018
Agent replied · 27 November 2023
Dear Judith, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleTHERE IS NO BETTER! Jessie and team were fantastic. After receiving a poor service from my previous agent I appointed Jacksons to let and manage my property. They were able to secure me a tenant within a matter of days, achieving a great rent and have been a god send at helping with any maintenance issues. Would recommend again and again!PositiveResponsiveness, Quality, Professionalism, Value
Kallister · 14 January 2022
Agent replied · 27 November 2023
Dear Kallister, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleKaty has been brilliant from start to finish in helping me find and secure my first flat!
She is always on hand to answer all and any of my questions. Friendly and accessible throughout. Thank you Katy!
Amelia · 28 April 2024
Agent replied · 26 August 2024
Dear Amelia, Thank you for your kind comments regarding Katy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleJackson’s and especially Abigail Cooper in their Earlsfield letting office stand out from the crowd, The properties for rent have been so fairly priced and of such high quality and spec, Abigail’s customer care, honest and transparent communication style and willingness to go above and beyond have been exemplary, Would highly recommended for tenant or landlord.
Alicia · 27 November 2022
Agent replied · 27 November 2023
Dear Alicia, Thank you for your great 5 star review, and mentioning your experience with Abigail in our Earlsfield office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to say thank you to Paige Williams for all the help during the renting process. She made everything so easy and stress-free! From viewings to answering our questions and guiding through the whole process.
Pablo · 28 April 2024
Agent replied · 26 August 2024
Dear Pablo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paige. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI have secured my flat in just one week at Jacksons Earlsfield. Thank you so much to Shemes and Paige, both were extremely helpful and supportive during the whole process!
Marisa · 12 August 2024
Agent replied · 26 August 2024
Dear Marisa, Thank you for your kind comments regarding Shemes and Paige and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI've moved a fair few times over the past few years and I dread it every time, but Paige has made this time so much easier! Everything has been quick and easy and has guided us through the process every step of the way without any complications or hounding emails, thanks Paige!
Jack · 1 April 2023
Agent replied · 27 November 2023
Dear Jack,Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI’ve been using Jacksons as I search for a new flat. Katie has been very helpful and really listened to my needs as a buyer.
Charlotte · 26 October 2024
Agent replied · 9 November 2024
Dear Charlotte, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleHad several viewings with their sales guy George across a couple of weeks of house hunting. London can be a bit chaotic when house hunting, and he was by far the friendliest and nicest estate agent we dealt with. Always on time, never cancelled, showed us some great properties, and always had the info we needed to hand. He was also really flexible when it came to last minute viewings too. We thought he was awesome, and he's a really great representative for the branch.
Elle-Rose · 27 June 2024
Agent replied · 26 August 2024
Dear Elle-Rose, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GooglePaige was very communicative throughout our search for a new house, she made sure we were kept up to date with all developments and has now successfully landed us with a house that perfectly fits what we were looking for. Would recommend Jacksons (and Paige) to anyone looking for a new home in SW London.
Robbie · 27 November 2022
Agent replied · 27 November 2023
Dear Robbie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have found the experience of selling our house with Jacksons (Earlsfield branch) incredibly easy. Harry has been our lead agent and is always professional and responsive. We chose Jacksons because they could demonstrate that they’d sold quite a number of houses on our street in the past 2 years and knew the area well.
Stephen · 27 November 2022
Agent replied · 27 November 2023
Dear Stephen, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Earlsfield office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleRecently I was searching for a flat during a difficult time for renters and Paige was very helpful and let me know straight away of any new lets in my criteria. At a time where most letting agents are almost impossible to reach it was appreciated!
Chris · 29 August 2023
Agent replied · 27 November 2023
Dear Chris, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
