Trusted Agent profile · London

Jacksons Estate Agents Earlsfield reviews in London

★★★★★ Excellent

861 reviews across 1 platform

372/374 Garratt Lane, London, SW18 4ES

Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 861 reviews on 1 platform, including 861 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

861

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Paige is amazing and very helpful. It makes a lot of difference to have a friendly face to help us through the whole renting process. We had lots of questions but she was very patient. She is also very reliable: she responds to queries quickly and helped us communicate with the landlord, and even helped negotiate to make the check -in time more convenient for us😊Thanks Paige!

Angeli · 27 November 2022

Agent replied · 27 November 2023

Dear Angeli, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Earlsfield office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Komail is a brilliant estate agent. He was really easy to deal with, super responsive, accommodating, realistic and was by far our best experience we had with an estate agent throughout our search. He was so pro-active and gave us a few pieces of advice along the way which was really sweet. He represents Jacksons superbly, and both myself and flatmate enjoyed our experience with him. He is just really good at his job. Thanks for all your help Komail!PositiveResponsiveness, Professionalism

Olivia · 27 August 2020

Agent replied · 27 November 2023

Dear Olivia, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Recently had the pleasure of using Jacksons Earlsfield in our search for a rental property. It was a seamless experience and Irina was incredibly helpful, guiding us through every step of rental process with professionalism and expertise.

Ben · 4 October 2024

Agent replied · 25 October 2024

Dear Ben, It’s great to hear that you have had a brilliant experience with our Earlsfield office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Katie

4/5

Google

We all know how stressful the rental process can be. Damiano was responsive and helpful throughout the process and would recommend working with him anytime

Lauren · 14 February 2026

5/5

Google

We are very happy with Jacksons on selling our flat especially the aftercare after the offer had been accepted. Esta worked tirelessly to keep us updated and help keep things moving. Thanks Esta! Would recommend Jackson’s.

Lara · 4 October 2024

Agent replied · 25 October 2024

Dear Lara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Irina has been wonderful! We are moving into our first flat in London coming from the states and she has been so helpful with all of our questions! She’s also been super patient with me and all my neurotic measuring of rooms :) Thank you!!

Sophie · 28 April 2024

Agent replied · 26 August 2024

Dear Sophie, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new flat. Kind regards, Sarah, Customer Relations Team

5/5

Google

Recently completed on our new House in Earlsfield, having Dealt with Will James. We couldn't be happier with the property, but also would like to say thanks to Will himself. Having viewed a number of properties across south London, with many different agents, Will came across the least 'pushy' when it came to following up and meeting our requirements. The property we ended up buying was in fact one we didn't want to see in the first instance, however Will surprised us. Thank you for everything, two happy homeowners!

Ben · 28 November 2019

Agent replied · 27 November 2023

Dear Ben, I am writing to say thank you for your kind comments about the service you received from our Jacksons Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Beth has been our estate agent helping us rent and move in together as a couple. Beth has been incredibly efficient and has got everything done incredibly quickly. She is always available to contact and answer any questions and concerns, which is really valuable at such a time of big change. I feel confident that if we were to experience any issues once we move in that they would be dealt with quickly and be given the necessary time and consideration. Thanks for all your help, Beth!

Lydia · 28 November 2019

Agent replied · 27 November 2023

Dear Lydia, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Jerome has been helping us with our property search and has been excellent all round. When viewing properties he ensures that you feel at ease and have all questions answered. He is very attentive and follows up on every interaction, which is greatly appreciated. He is also extremely knowledgable about the market and the area. I would not hesitate to recommend Jacksons and Jerome.

Kayleigh · 27 November 2022

Agent replied · 27 November 2023

Dear Kayleigh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

After initially having a frustrating experience with this agency, where my request for a property viewing went ignored and I was rudely hung up on when I called to follow up, I was contacted by the manager. I appreciate that they took the time to personally apologize for the situation. It seems this was an isolated incident. While my initial interaction was disappointing, I now feel that they are committed to improving their service, and I’m hopeful that future interactions will be more professional. I’ll update my review to reflect this change in perspective

Mathew · 18 November 2024

Agent replied · 9 December 2024

Dear Mathew, I am concerned to read your comments and have passed them to the Director of our Earlsfield office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Katie

5/5

Google

Katie was very helpful and worked around our schedule to arrange viewings at a time that worked best for us and gave us all the information we needed to make an informed decision.

Leo · 26 October 2024

Agent replied · 9 November 2024

Dear Leo, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

We are soon to move into our new place all thanks to Paige! She has been amazing at helping us through all the stages of the process and we couldn’t have done it without her. We have moved a few times and haven’t had an agent who has been so thoughtful and given us so much confidence - so lucky to have her!!

Jessica · 27 November 2022

Agent replied · 27 November 2023

Dear Jessica, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Needed documents organised. Fantastic customer service fom a very friendly and helpful lady named Martina in the Earlsfield office.

John · 11 July 2026

Agent replied · 11 October 2026

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Neve was fantastically helpful in ensuring we were always up to date with the progress of our sale and was always on hand to answer any questions or chase anything up for us. Plus, it was lovely to finally meet her in person after e-mailing for so long in the run up to our sale!

Sarah · 30 July 2023

Agent replied · 27 November 2023

Dear Sarah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Neve, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Neve has been very helpful in our search for our home. I feel like she has put our needs first. I've always felt comfortable knowing Neve would be showing us a property!

21sportykid · 2 November 2024

Agent replied · 9 November 2024

Thank you for taking the time to leave a wonderful 5 star Google review. Neve will be thrilled to read your kind comments. Kind regards, Sarah

5/5

Google

Thanks so much to David and Joe for helping us sell our home. They made the process hassle free. Great communication, sound advice, and just generally lovely to work with. My wife purchased the property through Jackson’s originally and was very happy with the service, so it was a no brainer to go with them again. Would highly recommend.

Daniel · 1 April 2023

Agent replied · 27 November 2023

Dear Daniel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Earlsfield, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I just signed my contract for a bautiful property with Irina, one that we have been putting a lot of effort to make happen. She was very helpful, trying her best to answer all my nitty-gritty questions! Thank you Irina and the Jacksons Team. Can’t wait to live there!

Naz · 18 May 2025

5/5

Google

Having recently purchased a property in Earlsfield, I can highly recommend Jacksons estate agents for their services. In particular, Sophie and Caspian for their great assistance and responsiveness throughout. A special thanks to Harry for helping me take delivery of a very large item, to my new property before completion (with the sellers permission). A good example of their willingness to help in all aspects of the home purchase process.

Kris · 27 November 2021

Agent replied · 27 November 2023

Dear Kris. Thank you for taking the time to leave a review regarding your experience with Sophie, Caspian and Harry in our Earlsfield office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I want to thank you all at Jacksons for a professional service and a caring attitude, Throughout my journey in looking for a property Kerry D has been fantastic , caring and very professional she made moving feel very easy and even though I haven't found a home through Jacksons advise was always offered and always felt they are on my side and have my best interest at hart , Thank you Kerry , Thank you Jacksons and definitely will seek your assistance in the future

Michael · 28 November 2018

Agent replied · 27 November 2023

Dear Michael, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I met Jack Parsons from Jacksons on a Saturday for a viewing. Though the initial property we saw wasn’t quite right, Jack was quick to take on board my feedback and within 3 days had found us a place we are now going to rent. He really listened to what we wanted and went out of his way to find it fir us. He is always quick to respond to queries, and overall what we imagined to be perhaps a stressful process has been made super easy thanks to Jack.

Zeba · 28 November 2018

Agent replied · 27 November 2023

Dear Zeba, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

The purchase of our first property was a daunting experience - fortunately David Hearn from Jacksons in Earlsfield expertly guided us through the searching process and later agreement & contract exchange with the owners. We're very happy with the place we have now bought and can safely say that through the 30+ viewings we undertook with numerous agents and their representatives, David was by far the stand-out performer in terms of understanding our requirements, always keeping us informed and maintaining a high standard of professionalism throughout. Thanks again David - we owe you a pint!

Simon · 28 November 2018

Agent replied · 27 November 2023

Dear Simon, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

A massive thank you to David Hearn at Jacksons, Earlsfield. We met David at the very beginning of our search for our first home and I met several estate agents since, however David was by far the most knowledgeable and helpful. He was always quick to respond to our queries and proactive, suggesting properties to view (taking our search criteria into consideration) and eventually helped us find the perfect house for us! He helped us through each stage of the buying process and we are extremely happy with our new home.

Rebecca · 28 November 2018

Agent replied · 27 November 2023

Dear Rebecca, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I recently worked with James at Jacksons in Earlsfield and would like to highly recommend their services. I have let my property with multiple agents in the past and I found James had excellent knowledge of the area and even gave me some tips on what I could do to my property to increase its letting value. He kept me up to date with all the viewings and actually let the property above asking price in only 3 days. Highly recommend and won't be going anywhere else in the future.

Jonathan · 28 November 2018

Agent replied · 27 November 2023

Dear Jonathan, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

I used Jackson’s in Earlsfield to sell my flat after a disastrous attempt with another local agent. They were so lovely from start to finish, and actually did what they said they were going to do! Will James was a pleasure to deal with and always so professional and accommodating. He listened to our needs rather than bullying us, which is what many agents do. I would not hesitate to recommend Jackson’s, and particularly Will, to anyone looking to sell in Earlsfield.

Coralie · 28 November 2018

Agent replied · 27 November 2023

Dear Coralie, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

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Questions about Jacksons Estate Agents Earlsfield

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.

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Tell us what you need and we'll put you in touch. Jacksons Estate Agents Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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