5/5
Damiano was exceptional. He found us an amazing property that fit our budget and our timeframe. Would recommend this estate agents very highly especially as all the others I've dealt with tend to be trash.
Trusted Agent profile
★★★★★
833 reviews across 1 platform
372/374 Garratt Lane, London SW18 4ES
Jacksons Estate Agents's London office at 372/374 Garratt Lane is rated 4.8 out of 5 across 833 reviews on 1 platform, including 833 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Jacksons Estate Agents. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Damiano was exceptional. He found us an amazing property that fit our budget and our timeframe. Would recommend this estate agents very highly especially as all the others I've dealt with tend to be trash.
5/5
Jackson Earlsfield's Shemes Baker was incredibly helpful and performed her job flawlessly. With minimal information, she assisted us in finding the perfect apartment. She found the perfect house for us and assisted in securing the best deal. Highly professional and detail-oriented
Dear Cristina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shemes. Please do not hesitate to contact us again. Kind regards, Sarah
5/5
Dulcie has been so helpful and supportive. Buying in London when you come from outside was a bit daunting, but she has provided a lot of useful information and guidance, leading to an offer being accepted, and the way ahead feeling more do-able. Thank you very much Dulcie.
Dear John, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Earlsfield office will be thrilled to read this. Kind regards, Sarah, Customer Relations Team
5/5
A huge THANK YOU to Emily Richards for getting my purchase over the line. It was a long, stressful process but Emily was amazing throughout, managing a lot of back and forth between myself, the seller and our solicitors, whilst remaining calm, friendly and professional throughout. She went above and beyond and I would thoroughly recommend her as an agent if you’re looking to buy/sell. Thanks Emily :) Lizi
Dear Lizi, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Great experience renting through Jacksons. A lot of estate agents spam me with irrelevant properties but Taai sent over exactly the kind of properties we were looking for and was very accommodating throughout the referencing process.
Dear Kamala, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
I have had an excellent experience with Jackson’s while searching for a new home. Paige has been a delight to work with, providing clear and concise help in every step of the process. Thanks Paige!
Dear Mike, We really appreciate you taking the time to leave such lovely comments about Paige. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie
5/5
I’ve had a lot of experience moving in and around London and Jackson’s were by far the most efficient and friendly estate agents I have used so far! Kelly was very friendly and didn’t feel that she was overly salesly like many estate agents can be. The whole process from viewing to signing contracts was pretty quick and there was no unnecessary paperwork or fees which is always a bonus. Would definitely use them again.
Dear Katherine, What a lovely review you have given regarding our Earlsfield office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Jacksons Earslfield have been wonderful and very helpful throughout the entire process of finding our new home to rent in London. My boyfriend and I were searching for a 1 bedroom with lots of light and a small garden and with the assistance of Renee Carty, we were able to find just that. The communication was great and Renee was always on the other end of the phone if we had any questions throughout the referencing and signing process. She was committed to us and made sure we got just what we needed as tenants, which is more than we could have asked for. With the strong communication, we were able to stay calm and trust that we would get there in the end. Thank you the Renee and the whole team at Earlsfield for your dedication and tremendous help during this stressful time!
Dear Ally, We are delighted that you took the time to leave such a fantastic review which the Earlsfield team will be delighted to read. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. I will make sure to pass your comments onto Renee and the team. Kind Regards Evie Fisher Customer Relations Team
5/5
Paige is amazing and very helpful. It makes a lot of difference to have a friendly face to help us through the whole renting process. We had lots of questions but she was very patient. She is also very reliable: she responds to queries quickly and helped us communicate with the landlord, and even helped negotiate to make the check -in time more convenient for us😊Thanks Paige!
Dear Angeli, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Earlsfield office. Kind regards, Sarah Tranter, Customer Relations Team
4/5
We all know how stressful the rental process can be. Damiano was responsive and helpful throughout the process and would recommend working with him anytime
5/5
Komail is a brilliant estate agent. He was really easy to deal with, super responsive, accommodating, realistic and was by far our best experience we had with an estate agent throughout our search. He was so pro-active and gave us a few pieces of advice along the way which was really sweet. He represents Jacksons superbly, and both myself and flatmate enjoyed our experience with him. He is just really good at his job. Thanks for all your help Komail!PositiveResponsiveness, Professionalism
Dear Olivia, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Recently had the pleasure of using Jacksons Earlsfield in our search for a rental property. It was a seamless experience and Irina was incredibly helpful, guiding us through every step of rental process with professionalism and expertise.
Dear Ben, It’s great to hear that you have had a brilliant experience with our Earlsfield office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Katie
5/5
We are very happy with Jacksons on selling our flat especially the aftercare after the offer had been accepted. Esta worked tirelessly to keep us updated and help keep things moving. Thanks Esta! Would recommend Jackson’s.
Dear Lara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
Irina has been wonderful! We are moving into our first flat in London coming from the states and she has been so helpful with all of our questions! She’s also been super patient with me and all my neurotic measuring of rooms :) Thank you!!
Dear Sophie, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new flat. Kind regards, Sarah, Customer Relations Team
4/5
After initially having a frustrating experience with this agency, where my request for a property viewing went ignored and I was rudely hung up on when I called to follow up, I was contacted by the manager. I appreciate that they took the time to personally apologize for the situation. It seems this was an isolated incident. While my initial interaction was disappointing, I now feel that they are committed to improving their service, and I’m hopeful that future interactions will be more professional. I’ll update my review to reflect this change in perspective
Dear Mathew, I am concerned to read your comments and have passed them to the Director of our Earlsfield office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Katie
5/5
Jerome has been helping us with our property search and has been excellent all round. When viewing properties he ensures that you feel at ease and have all questions answered. He is very attentive and follows up on every interaction, which is greatly appreciated. He is also extremely knowledgable about the market and the area. I would not hesitate to recommend Jacksons and Jerome.
Dear Kayleigh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Recently completed on our new House in Earlsfield, having Dealt with Will James. We couldn't be happier with the property, but also would like to say thanks to Will himself. Having viewed a number of properties across south London, with many different agents, Will came across the least 'pushy' when it came to following up and meeting our requirements. The property we ended up buying was in fact one we didn't want to see in the first instance, however Will surprised us. Thank you for everything, two happy homeowners!
Dear Ben, I am writing to say thank you for your kind comments about the service you received from our Jacksons Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
Beth has been our estate agent helping us rent and move in together as a couple. Beth has been incredibly efficient and has got everything done incredibly quickly. She is always available to contact and answer any questions and concerns, which is really valuable at such a time of big change. I feel confident that if we were to experience any issues once we move in that they would be dealt with quickly and be given the necessary time and consideration. Thanks for all your help, Beth!
Dear Lydia, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Katie was very helpful and worked around our schedule to arrange viewings at a time that worked best for us and gave us all the information we needed to make an informed decision.
Dear Leo, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
We are soon to move into our new place all thanks to Paige! She has been amazing at helping us through all the stages of the process and we couldn’t have done it without her. We have moved a few times and haven’t had an agent who has been so thoughtful and given us so much confidence - so lucky to have her!!
Dear Jessica, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Neve has been very helpful in our search for our home. I feel like she has put our needs first. I've always felt comfortable knowing Neve would be showing us a property!
Thank you for taking the time to leave a wonderful 5 star Google review. Neve will be thrilled to read your kind comments. Kind regards, Sarah
5/5
Neve was fantastically helpful in ensuring we were always up to date with the progress of our sale and was always on hand to answer any questions or chase anything up for us. Plus, it was lovely to finally meet her in person after e-mailing for so long in the run up to our sale!
Dear Sarah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Neve, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
I just signed my contract for a bautiful property with Irina, one that we have been putting a lot of effort to make happen. She was very helpful, trying her best to answer all my nitty-gritty questions! Thank you Irina and the Jacksons Team. Can’t wait to live there!
5/5
Thanks so much to David and Joe for helping us sell our home. They made the process hassle free. Great communication, sound advice, and just generally lovely to work with. My wife purchased the property through Jackson’s originally and was very happy with the service, so it was a no brainer to go with them again. Would highly recommend.
Dear Daniel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Earlsfield, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jacksons Estate Agents's London office has 833 reviews across 1 platform: 833 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Jacksons Estate Agents Earlsfield is rated 4.8 out of 5 across all 833 reviews, and 4.8 out of 5 on Google from 833 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.
Jacksons Estate Agents Earlsfield, 372/374 Garratt Lane, London SW18 4ES.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.