Trusted Agent profile

Jacksons Estate Agents Earlsfield reviews

★★★★★ Excellent

833 reviews across 1 platform

372/374 Garratt Lane, London SW18 4ES

Jacksons Estate Agents's London office at 372/374 Garratt Lane is rated 4.8 out of 5 across 833 reviews on 1 platform, including 833 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

833

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Jacksons Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience with Jacksons Earlsfield Estate Agents, particularly with sales consultant Max B. From the very beginning, Max has been incredibly helpful, professional, and responsive. He organised viewings efficiently, showed me properties that were genuinely relevant to my requirements, and went out of his way to accommodate my needs at every stage. His communication has been prompt and clear throughout, making the whole process smooth and stress-free. I truly appreciate the high level of service and would highly recommend both Jacksons Earlsfield and Max to anyone looking for a reliable and dedicated estate agent.

Saverio · 24 March 2026

Agent replied · 15 April 2026

Dear Saverio, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Taai made what could have been a stresful process feel surprisingly easy. He was professional, knowledgeable, and really took the time to understand what we were looking for, rather than just rushing us through viewings. What stood out most was how genuine he was no pressure, no sales tactics, just honest advice and clear communication the whole way through. He kept everything moving smoothly and was always quick to respond whenever we had questions.

Mathulan · 7 April 2026

Agent replied · 15 April 2026

Dear Mathulan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Damiano was of huge help during our move. He made the process easy and was very attentive whenever I picked up the phone with a question. We popped into the branch and he was friendly and helpful which gave me and my partner comfort when organising our move. We have settled now and are happy with how smooth the process was.

Christopher · 31 March 2026

Agent replied · 15 April 2026

Dear Christopher, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I had a great experience working with Damiano. Even though I was searching for a property from overseas, the whole process was smooth and well organised. Damiano was responsive, professional, and always quick to answer my questions. He made the entire process much easier despite the distance. I would highly recommend Damiano to anyone looking for a reliable and supportive property agent.

DR · 17 March 2026

Agent replied · 15 April 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Top service ! Irena was knowledgeable, responsive, and genuinely cared about making the process as smooth as possible to move in my new property. Nothing was ever too much trouble, and her support made a big difference. Even after moving in the property she helped sorting few issues and ensured it was done fast. Thanks again

La · 31 March 2026

Agent replied · 15 April 2026

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

The team were available to answer every question I had from the start of my rental property search. A massive shout out to Damiano who helped me find my gorgeous flat, and then for being so knowledgeable on the property, contracts and steps going forward. Can’t recommend enough!

Macy · 14 March 2026

Agent replied · 15 April 2026

Dear Macy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

From the start of my rental property search, the team were on hand to answer all my questions. Big shout out to Taai for helping with my enquiries and being really supportive throughout. I couldn't recommend him enough!

Harin · 9 April 2026

Agent replied · 15 April 2026

Dear Harin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

We worked with Josh from Jacksons on our property purchase in Riverside West, Wandsworth, and he was excellent throughout the entire process. Josh was consistently helpful, responsive, and professional, and he made a complex and sometimes stressful process feel much more manageable. He was proactive in keeping things moving, quick to respond to queries, and always clear and transparent in his communication. It was a pleasure working with him, and I would highly recommend Josh and the Jacksons team to anyone looking to buy in the area

Suyash · 13 January 2026

5/5

Google

Thank you Jacksons once again! And a special thank you to Irina, who has been a dream to work with - so supportive, patient, and diligent. The whole process went very smoothly and it all completed very fast.

Karen · 31 March 2026

Agent replied · 15 April 2026

Dear Karen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Estate Agencies can be a bit tricky to deal with but Damiano was extremely professional. He was really helpful and friendly when handling our enquiry. You don’t get service like that nowadays so kudos to him!

Maité · 31 March 2026

Agent replied · 15 April 2026

Dear Maité, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Over the past 5 months, Neve Fitzgerald at Jacksons in Earlsfield worked extremely hard to progress my property sale, which was at the top of a chain. She chased extremely incompetent solicitors at Taylor Rose, as well as idle/inept estate agents that were involved lower down the chain, with her professionalism and persistence. If it wasn't for Neve's tenacity and promptly keeping us informed of the exact issues, we would have pulled out of the chain due to lack of transparency and unacceptable and concerning delays with other parties. Thanks to Neve the sale completed in the end, and I hope her employers reward her for going above and beyond.

Pierce · 16 December 2025

5/5

Google

Had a great viewing tour with Ellie, I arrived a bit early and she was already there waiting outside. I had originially enquired into just one property but we ended up seeing 4 which was great to get immediate comparisons & I actually ended up liking best the one that I may not have booked in to see myself. Ellie was really well informed and I was on a tight time schedule and she got me through all 4 properties really efficiently!

Elle · 2 December 2024

Agent replied · 9 December 2024

Dear Elle, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

1/5

Google

AVOID: Unprofessional is too kind of a description. We are dealing with Martina Brooks-Davidson…supposedly a Director there. She is the most unresponsive person ever. Once they get what they want you are clearly no longer relevant for them… In the beginning they asked for a 5 star review even though the the process has just finished the process and then they fine big amounts for leaving the contract early because we needed to relocate . We did all the work ourselves, found a new tenant to replace us exactly the day when we left, someone replaced us. The rent of the house is higher since we renovated it so they are getting more money but still charge us an exorbitant amount of money thousands of pounds for what - they did not show the apartment because we found a tenant, the apartment’s rent is definitely higher. Now that they got the thousands of pounds from us, they stopped responding to what we need. Do not work with them

Nicolette · 25 November 2024

Agent replied · 9 December 2024

Dear Nicolette, I am concerned to read your comments and have passed them to the Director of our Earsfield office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Katie

5/5

Google

Neve was fantastic in helping us find our first home. From showing us around several places to convincing us to put an offer on a place we thought was out of our league, we couldn’t have done it without Neve. Both Neve and Josh then guided us from day 1 of the offer being accepted all the way through to exchange with regular updates. We highly recommend Neve, Josh and the Jackson’s team for your property search.

Anna · 21 December 2024

Agent replied · 28 December 2024

Dear Anna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie

5/5

Google

Working with George on my flat search was an absolute pleasure! Not only is he highly knowledgeable and professional, but he also has such a bubbly and friendly personality that made the whole process enjoyable. George’s enthusiasm is contagious, and he has a knack for making the experience both productive and fun. He took the time to understand my needs, patiently answered all my questions, and helped me find the perfect place that checked all my boxes. I would highly recommend George to anyone looking for a reliable, upbeat, and genuinely fun person to work with. Thank you, George, for your incredible help and positive energy!

Marta · 26 October 2024

Agent replied · 9 November 2024

Dear Marta, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

I have just started using Jackson’s as my estate agents. But I have been dealing with Katy for quite a few months as a potential buyer. Katy has been very helpful and takes into account my brief for my next purchase. She’s now also helping me sell my property and makes sure I know what’s going on. To sum up her communication is very good which is very important from a clients point of view and it’s much appreciated.

Bridget · 26 October 2024

Agent replied · 9 November 2024

Dear Bridget, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Excellent service. Taai was incredibly professional and always made sure we were informed on every step of the way while we were trying to find a rental property.

Mithul · 9 April 2026

Agent replied · 15 April 2026

Dear Mithul, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Earlsfield office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I had a great experience renting through Jacksons - I was a little nervous as its my first time renting but Taai was a great help throughout

JEY · 7 April 2026

Agent replied · 15 April 2026

Dear Jey, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We purchased a flat through Jackson’s, we dealt with Neve who was extremely helpful and knowledgeable throughout the process. She was extremely contactable and responded to things quickly and insured the whole process ran very smoothly. Having dealt with other agents in the area as both buyers and sellers we found the experience with Jackson’s particularly easy. As a buyer we thought Neve did an extremely good job for the sellers and if we were to sell, we would use her.

Evie · 27 July 2024

Agent replied · 26 August 2024

Dear Evie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

Damiano was excellent to work with and made my property enquiry simple and hassle-free. He was professional, responsive, and clear throughout the process.

Henry · 7 April 2026

Agent replied · 15 April 2026

Dear Henry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Taai was professional, responsive, and easy to work with throughout. Communication was clear, and he was a pleasure to work with

Sutton · 7 April 2026

Agent replied · 15 April 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I honestly cannot be more thankful for Paige at the Earlsfield office and all her hard work and efforts to help me and my boyfriend secure our new home. We went on quite a few viewings with various different agencies before viewing this property and I can confidently say it was the first viewing I went on where I felt like the agent genuinely took the time to talk to me and answer any questions, and I didn’t feel rushed at all. Paige also went above and beyond taking the time to talk to my boyfriend separately to ease any of his doubts. Thanks so much Paige!!!!

Sophie · 28 April 2024

Agent replied · 26 August 2024

Dear Sophie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah, Customer Relations Team

5/5

Google

Irina at Jacksons Estate Agent was a true gem throughout our rental process. From the moment we stepped into the apartment, her warm demeanour made us feel instantly at ease. She took the time to understand our needs and concerns, offering reassurance in what can often be a competitive and daunting market. Irina's professionalism and expertise shone through as she guided us through the rental process with ease and efficiency. Her knowledge of the local area was impressive, and she provided valuable insights that helped us make informed decisions. What truly set Irina apart was her genuine care. She went above and beyond patiently addressing any questions or concerns we had along the way.

Alastair · 29 March 2024

Agent replied · 26 August 2024

Dear Alastair, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Earlsfield office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Damiano was amazing, we put in offer in the first flat we found! I’ve heard lots of horror stories about dealing with estate agents / letting agencies and none of it was true for Damiano. He took my many calls and didn’t put any pressure on us and was really accommodating. Would highly recommend asking for Damiano if looking for an Earlsfield flat

Jess · 16 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jacksons Estate Agents's Google reviewsLeave Jacksons Estate Agents a review

Questions about Jacksons Estate Agents Earlsfield

How many reviews does Jacksons Estate Agents Earlsfield have?

Jacksons Estate Agents's London office has 833 reviews across 1 platform: 833 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jacksons Estate Agents Earlsfield's rating?

Jacksons Estate Agents Earlsfield is rated 4.8 out of 5 across all 833 reviews, and 4.8 out of 5 on Google from 833 reviews, checked 9 October 2026.

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.

Where is Jacksons Estate Agents's London office?

Jacksons Estate Agents Earlsfield, 372/374 Garratt Lane, London SW18 4ES.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.