Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGeorge is fantastic! He showed us two flats (one of which he suggested), took time to understand what we were looking for, didn't put pressure on and is super personable. We didn't find our home yet (it's still early in our search) but would absolutely recommend George to anyone.
Katija · 26 October 2024
Agent replied · 9 November 2024
Dear Katija, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie
★★★★★ 5/5
GoogleIrina was fantastic in helping us find our new apartment! The process was seamless, from the deposit to the reference check, and she was always available to answer our calls and queries. Her professionalism and efficiency made the entire experience stress-free. I highly recommend her services!
Shubh · 6 December 2024
Agent replied · 9 December 2024
Dear Shubh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
GoogleDamiano has been an incredible help to me and my partner in finding a rental property in the Earlsfield area. He was consistently kind, attentive, and supportive throughout the entire process. We would highly recommend Jackson's to anyone looking for a place, Damiano made the experience smooth and enjoyable!
Jessica · 2 November 2024
Agent replied · 9 November 2024
Dear Jessica, Thank you for your kind comments regarding Damiano and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie
★★★★★ 5/5
GoogleWe bought and sold through Jacksons recently. It was a fairly challenging process for various reasons but having Jacksons manage the process and all the multiple stakeholders proved invaluable. They were always available, very patient, hard working and professional. We would highly recommend them and particularly Emily and Neve. Thank you! George and Laura
George · 27 July 2024
Agent replied · 26 August 2024
Dear George, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GooglePaige is amazing! I would highly recommend her to anyone - insane customer service skills.
Paige - if you get to read this we want to thank you for all the fantastic work you've done for us. Thank you for going the extra mile for us on every step of our renting journey! We could not have done this without you, and we are so grateful for your assistance, patience and expertise. Elle Xx
Elle · 1 May 2023
Agent replied · 27 November 2023
Dear Elle, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paige, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe team is absolutely amazing! Renee is super helpful and informative and has helped throughout my property search. Lauren has been very keen and eager sending me a wide range of suitable properties for my search. Kelly has been very helpful with all my questions and queries and Jessie has supported me throughout the whole process ensuring everything has run smoothly.
Definitely one of the best estate agencies in Earlsfield and an amazing, supportive, friendly, hard working, caring team to help with everything you could need.PositiveResponsiveness, Quality, Professionalism, Value
Jack · 27 August 2022
Agent replied · 27 November 2023
Dear Ozzy, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Earlsfield office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFrom my experience of going through different letting agencies, Jacksons has been by far the smoothest process. The support provided by Paige has been amazing. From the viewing, offer, and referencing process, she has made herself available (via email and phone) to help streamline the process and answering all our queries. It has been a great experience, thanks Paige!
Leo · 29 March 2024
Agent replied · 26 August 2024
Dear Leo, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
Google[2022] The lettings team in Earlsfield were great at finding us tenants very quickly, and in communicating on progress in finalising the tenancy.
[2024] We just renewed our letting through Jacksons in Earlsfield, and again the team (notably Irina, Kelly & Paige) were super efficient in finding us new tenants and keeping us updated. on progress.PositiveResponsiveness, Quality, Professionalism, Value
Carl · 28 February 2024
Agent replied · 27 November 2023
Dear Carl, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleJacksons have been a great help with our first time renting a flat together, the team have been very helpful, knowledgeable and professional throughout the whole process. A huge thanks to Paige who has been very helpful throughout! Paige has been very friendly and knowledgeable! Paige has been easy to communicate with and has provided us with and very quick responses each time, making this a very comfortable process. Thanks Paige!
Lucia · 1 April 2023
Agent replied · 27 November 2023
Dear Lucia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paige, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGeorge was the first real estate in our property search I spoke to. He was straight to the point but kind. He helped us getting in touch with mortgage advisor, which has helped us loads. He's been staying in touch during our property search.
Elise · 26 October 2024
Agent replied · 9 November 2024
Dear Elise, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleWow… I needed to say a massive thank you to Neve from Jackson’s Estate Agents! she has been so helpful throughout this whole experience with trying to find my dream property, she is very friendly and always on the ball with keeping me updated. You have made this experience a whole lot easier for me so thank you so much, you’re a superstar !!
Maddie · 28 September 2023
Agent replied · 27 November 2023
Dear Maddie, Thank you for taking the time to leave a wonderful 5 star Google review. Neve will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAbigail Cooper has been the best agent I have worked with during my 5 years of living in London. She is extremely diligent and professional, and was fully aligned to my requirements from the very first call we had. Abby was super responsive and communicative, keeping me informed of any updates or new properties that became available. She truly went above and beyond to secure me my new home!
Ollie · 1 April 2023
Agent replied · 27 November 2023
Dear Ollie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Abigail, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLast 6th of October my husband and I have been stressing out on finding a flat to rent in Southwest London as we have to move by 16th October. We have spoken with different letting agents, some of them were not quite helpful or did not get back to us on a timely manner. Until we saw a property on 8/10/21 via Rightmove and send an inquiry thru that app. Aaron Lord of Jackson Earlsfield Estates got in touch with us on 8th of October. He was very responsive and booked our online viewing on the same day. He was very patient in showing the property and made sure to inform us on the pros and cons of renting the flat, which is important as he was honest to disclose everything that a tenant should know. Not only that he too was receptive to our questions. After our offer was accepted on the same day of viewing, Aaron has been assistive and made sure that the process was as quick and smooth as possible. He’s maintained his professionalism throughout. He is approachable and non-intimidating. Aaron Lord represents the company excellently.
Hanna · 27 November 2021
Agent replied · 27 November 2023
Dear Hanna, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Earlsfield office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI've recently had an offer accepted on a property via Emily R at Jackson's, Earlsfield and honestly can't say enough great things about Emily.
From the moment we met Emily, we found her to be professional and knowledgable about the local area. She really listened to what we were looking for and we ended up offering on a property we hadn't originally arranged to see but she had understood our needs and knew it was a good match. Post offer, Emily has gone above and beyond in helping answer my many first time buyer questions. Thanks Emily !
Jenna · 27 November 2021
Agent replied · 27 November 2023
Dear Jenna. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIn this very competitive market we have finally found a rental place thanks to Lauren Green. She is a 5 star estate agent! She has been really good at being available at answering all queries, giving recommendations and processing, despite the busy letting period. The process of referencing, signing and payment has been smooth. Jackson's as a whole as well deserve 5 stars as their system of handling people/clients is very organised.
Anjani · 27 November 2022
Agent replied · 27 November 2023
Dear Anjani, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLast 6th of October my husband and I have been stressing out on finding a flat to rent in Southwest London as we have to move by 16th October. We have spoken with different letting agents, some of them were not quite helpful or did not get back to us on a timely manner. Until we saw a property on 8/10/21 via Rightmove and send an inquiry thru that app. Aaron Lord of Jackson Earlsfield Estates got in touch with us on 8th of October. He was very responsive and booked our online viewing on the same day. He was very patient in showing the property and made sure to inform us on the pros and cons of renting the flat, which is important as he was honest to disclose everything that a tenant should know. Not only that he too was receptive to our questions. After our offer was accepted on the same day of viewing, Aaron has been assistive and made sure that the process was as quick and smooth as possible. He’s maintained his professionalism throughout. He is approachable and non-intimidating. Aaron Lord represents the company excellently.
Hanna · 26 October 2021
Agent replied · 25 October 2024
Dear Hanna, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Earlsfield office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWorked primarily with Katy M, on finding flats, viewing them, and being kept up to date with offeres and avaiability.
Process was great and very helpful, hopefully will be putting in an offer of my own in the next few days!
Tom · 26 October 2024
Agent replied · 9 November 2024
Dear Tom, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleHaving recently been looking for a new property to rent and viewing 17 properties , Irina Bozhikova stood out above every Agent we met. She is extremely helpful and not pushy like some Agents can be. She communicated well with us and kept us informed of any developments. I would recommend her and Jacksons to anyone looking for a new home. Thanks Irina
Spencer · 30 July 2023
Agent replied · 27 November 2023
Dear Spencer, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons Earlsfield are being very helpful throughout the process of finding our new home to rent in London. Aaron Lord is doing his best to find us a new home. We have a great communication, he is always available and constantly in touch with us sending us new properties as soon as they get a new flat available.
Thank you very much Aaron for your dedication, interest and help during this stressful time.PositiveResponsiveness
Ana · 27 August 2022
Agent replied · 27 November 2023
Dear Ana, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt’s not always true, what they say about Estate Agents!
Immediately after COVID, “lock down 1” we put our beloved family home on the market for sale, this in accordance with Dad’s wishes and will. We really needed a fast sale, but with the certainty that it would go through smoothly, and with good solid purchasers.
Caspian, the manager of the branch, visited the property. He suggested an excellent asking price that was fair to all parties, which we accepted. Within days, his team had arranged the marketing, and an average of 5 viewings per day until we had 4 four solid offers on the table, within seven days!
Caspian and I then met to assess the offers based on the usual criteria, but most importantly; the financial certainty of the offer. We made the right choice and the sale went through without a hitch, much to the delight of all the interested parties and we moved out at the end of September 2020, just before COVID, “lock down 2”, which was a real great relief.
So, I would really like to thank Caspian Oaklands the branch manager, Chris, David and others at Jacksons Earlsfield - 372 - 374 Garratt Lane. Not forgetting all his team of lively, fun and dedicated team that helped with the sale. I look forward to working with you again in the future.
It’s not always true what they say about Estate Agents: There are some really good companies out there, well done Jacksons!!PositiveResponsiveness, Quality, Professionalism
Mike · 27 August 2021
Agent replied · 27 November 2023
Dear Mike, We are delighted that you took the time to leave such a fantastic review which the Earlsfield office will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
Googlewe used Jackson’s Earlsfield to sell two flats in a newly converted property. Caspian was extremely helpful with his regular and timely advice. We had originally put the flats with a different estate agent who did little other than list the flats on zoopla. After a couple of months we moved to Jackson’s and noticed the difference immediately. Caspian’s advice and his knowledge of the market was much appreciated. He was highly proactive - giving personal service to his customers not just in agreeing the sale but also helping to progress through to completion.
Many thanks😀PositiveResponsiveness, Professionalism
Sue · 27 August 2021
Agent replied · 27 November 2023
Dear Sue, We are delighted that you took the time to leave such a fantastic review which the Earlsfield team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleWe worked with David to purchase our flat and couldn't have asked for a better agent. Everyone I know, including myself, seem to always have a negative experience with any sales/letting agent, but I'm so grateful we worked with David as he completely put that reputation to bed. He was always incredibly quick to respond, thorough in his responses, and doing his best to help us with any enquiries we sent his way. During the purchase process we asked to see the flat a handful of times, and with busy work schedules (pre-COVID) with our only availability being past 6/7pm, he always made sure to accommodate to us. If you're looking in the Wandsworth area, make sure to ask for David H at Jackson's as you'll be in great hands!PositiveResponsiveness, Professionalism
Renee · 27 August 2021
Agent replied · 27 November 2023
Dear Renee, Thank you so much for the fantastic feedback, the team at Earlsfield are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleOur flat was listed for sale by Jacksons Earlsfield, and it was a pleasure working with this team. The team put in a lot of effort getting our flat viewed by as many potential buyers in our target market as possible, and they kept us updated with regular communications throughout the process. Particular mention and thanks to Neve Fitzgerald who ultimately negotiated with a buyer and got us under offer.
Chris · 27 November 2022
Agent replied · 27 November 2023
Dear Chris, Thank you for taking the time to leave a review regarding your experience with Neve in our Earlsfield office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIrina assisted us with a short-term let this past month, and she has been wonderful to work with. She's kept us in the loop with everything, been quick to respond and quick to action our let which had a very short turnaround time. We'd happily look to work with her again. Thanks Irina!
Gabriella · 28 February 2024
Agent replied · 26 August 2024
Dear Gabriella, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Irina. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
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