Jacksons Estate Agents Earlsfield reviews in London

★★★★★ 5/5

Google

My partner and I would definitely recommend Jacksons, and in particular Yasmin at their Earlsfield branch. Yasmin was really proactive in understanding our criteria (there were lots) and recommending the best suited properties for us. She was great throughout the whole process with communication, and seemed very excited to recommend us a next batch of properties she had found for us, which is great! Top agency, top people.

Nick · 28 November 2018

★★★★★ 5/5

Google

Jacksons have been fantastic - Jack was key in our process of finding a new rental. He really listened to what it was we were looking for and ended up finding us a property in the specific block we had requested. Friendly and always responsive, he was a pleasure to work with and we will definitely be recommending Jacksons and renting with them in the future. Thanks Jack!

Tammy · 28 November 2018

★★★★★ 5/5

Google

Worked with Will James who couldn’t be sweeter or more helpful. He wasn’t pushy like some estate agents can be and was super thorough when answering any questions I had. Unfortunately I didn’t up buying the property I was interested in this time but I hope to work with Will again in the near future and will recommend him to other friends currently looking to buy

B · 28 November 2019

★★★★★ 5/5

Google

Jacksons Earlsfield have managed my flat for a number of years now and when the most recent tenants moved out after many years Nicole and her refurbishment team took charge and did a superb job managing the builders and project. If your property is in need of a refurb then Nicole & the team were very straightforward, knowledgeable, highly practical and excellent to deal with. Thank you for all of your help.

Matthew · 12 August 2024

★★★★★ 5/5

Google

Shemes has been very helpful during our letting process, very attentive and answered all questions quickly and professionally. Thank you!

Jessica · 4 October 2024

★★★★★ 5/5

Google

Jacksons helped me to sell my property and buy my current house. They always went the extra mile, extremely helpful and professional. Very good knowledge of the local area in Earlsfield. Special thanks to Harry and Joe who went above and beyond to get the transaction over the line.

Natalie · 27 November 2022

★★★★★ 5/5

Google

I can only say great things about Jacksons in Earlsfield. Very professional and friendly service. Raymond was a great help in searching for a property in the area. Listened to what I was after and called me up when something matching it came up, and really went the extra mile. While I ended up buying a property from another agent I would definitely recommend them. Thanks Raymond!

Stephen · 28 November 2018

★★★★★ 1/5

Google

Went under offer on a lovely flat. Were wrongly told that we could ‘legally’ split the current communal garden into a private one. Proceeded and spent £600 on a survey £300 on a mortgage valuation and £1800 to instruct solicitors…..ended up being completely false and the sale fell through. 6 months later and the director calls me and says ‘you’ll have an answer is 24hours’ as to whether we can go ahead and exchange. Haven’t heard from anyone since. Don’t even have the decency to tell me that it has fallen through. No understanding or empathy that people spend thousands getting involved in trying to purchase a property, only for them to lie and ignore you. Couldn’t recommend this agency any less. Embarrassing.

Rory · 28 February 2024

★★★★★ 5/5

Google

This was our first experience with Jacksons and it was surely a positive one. Can't recommend the agency highly enough! We've gone with multiple agencies this time and Jacksons was among very few that didn't spam us with properties that were completely our of our range or search criteria. We were taken care of by Paige and not only she helped us find exactly what we were looking for, she made sure to communicate every step of the process and helped us through the referencing process too. Great team, no spamming and fast process.

Maria · 13 February 2024

★★★★★ 5/5

Google

I was FTB and Kelly was great from start to finish, most commendable was she was very quick to answer questions and chase solicitors during the transaction process and was a key part moving the sale along. Thanks Kelly!

Stephen · 29 August 2023

★★★★★ 5/5

Google

Dulcie was really helpful and helped me understand better how everything works as a first time buyer.

Claire · 2 November 2024

★★★★★ 5/5

Google

Jack was absolutely helpful. He keeps updating us on the market and is always on time. He is so professional and helpful. We really had a good experience with his work.

Qazal · 28 February 2024

★★★★★ 5/5

Google

Irina was ace!!! Highly recommend. Lettings market is rapid at the moment, Irina emailed me a property matching my requirements one evening and we arranged the viewing next day. She later handled negotiations, Agreements and property handover with ease. Cheers Irina!

Phill · 30 June 2023

★★★★★ 5/5

Google

Neve is doing a great job handling my property purchase. She responds quickly to my emails and is always willing to give me advice where needed. It is a pleasure dealing with her & would definitely recommend Jacksons for your estate agents.

Edwin · 31 May 2023

★★★★★ 5/5

Google

Fantastic service from Paige, Renee and the team at Jacksons Earlsfield. My partner and I just signed for a flat through the team and couldn’t be happier. Their support, communication and overall service was great. Very polite and professional approach. Process end to end went smoothly. Would definitely recommend.PositiveResponsiveness, Professionalism

Scarlett · 27 August 2022

★★★★★ 1/5

Google

Very bad experience and poor organisation skills. We were trying to rent a property and got information that landlord accepted our offer after viewing the property online (we placed the holding deposit). Then we learned that we have to see the property anyway while being assured that it's just a formality. We drove from Nottingham to London. Then we got a call that landlord changed his mind. Unacceptable. We lost money on travel and holiday days at work. My partner published negative opinion for this agency and they called him asking to change the opinion and trying to bribe him with a bottle of wine... We were reassured that agents are working very hard to find us another property. We haven't heard from them since November. Very unprofessional.

Olga · 29 January 2024

★★★★★ 1/5

Google

Not impressed. Our offer was accepted by landlord based on a previous video viewing, after that we were demanded to view the property in person, as the landlord was not aware the offer was made based on a video viewing. After getting reassurance from the agent that the offer still stands and driving to the property to do a viewing in person (150 miles one way) we got a call from an agent that the landlord changed their mind and will proceed with another offer, despite the fact our offer was already accepted beforehand. You lose holding deposit if you change your mind as a tenant. You hear a 'sorry' when the landlord changes their mind and no further amends are made. Very poor protection of tenants' interests.

Hubert · 29 January 2024

★★★★★ 5/5

Google

This was our first experience with Jacksons and it was surely a positive one. Can't recommend the agency highly enough! We've gone with multiple agencies this time and Jacksons was among very few that didn't spam us with properties that were completely our of our range or search criteria. We were taken care of by Paige and not only she helped us find exactly what we were looking for, she made sure to communicate every step of the process and helped us through the referencing process too. Great team, no spamming and fast process.

Maria · 29 January 2024

★★★★★ 5/5

Google

We're in the process of using jacksons to rent a property and Paige has been fantastic so far!

T · 4 October 2024

★★★★★ 5/5

Google

My experience with the lettings team at Jacksons in Earlsfield was once again fantastic. Both Kelly Everard & Jerome Eyoma were very professional & managed to secure a new 3 year AST literally within a few days, highly recommended ! Will use again

Peter-John · 1 April 2023

★★★★★ 5/5

Google

Harry was professional, polite and not pushy, showing us around a great selection of properties that matched exactly what we were after. Also to note he didn't take us to properties that didn't fit our criteria or out of our budget, which we found some estate agents to do. He provided a great service all round.PositiveProfessionalism

Ben · 27 August 2021

★★★★★ 5/5

Google

We would like to thank the whole team, specially Neve for all her support throughout the purchase of our flat. She has been incredibly helpful from start to finish, always responsive, professional, and genuinely committed to guiding us through every step of the process. Her friendliness and efficiency made the experience smooth and stress-free, and we’re truly grateful for her dedication.

Vivian · 16 December 2025

★★★★★ 5/5

Google

Renee was been very efficient in helping us to secure a tenancy for a lovely house. She was always prompt to answer our queries. She is very professional. She understood our needs as a family and did a great job at reprenting them to the landlord. We could not have been in better hands.

Esther · 27 November 2021

★★★★★ 5/5

Google

We have been renting the property through Jacksons Earlsfield Estate Agents for over two years now. We are very happy with the service they provide, it's just excellent! In terms of property managers, Ana Tonial has been a great help for us. She is very professional, responsive, sorted out our issues in no time. Great communication, always available, couldn't recommend more highly.

Anna · 28 November 2019