Jackson Stops London reviews

★★★★★ 5/5

Trustpilot

We had such a good experience with Jackson-Stops

We had such a good experience with Jackson-Stops. From our first viewing of the property the agent gave really good advice about how and when to proceed with an offer. It took us a few months to sell our property but the agent kept regularly in touch with us during this period which was really reassuring. When we were able to negotiate the agent gave more really good advice which allowed us to make an offer that secured the property. During the legal phase the agent kept us up to date and acted as an effective link between seller/solicitor and us. We can't fault the service that Jackson-Stops provided and would recommend them without hesitation.

Martin · 28 May 2024

★★★★★ 5/5

Google

Hi I was helped by Arnie who is super-fast and hard worker. He handled work as a matter of seconds and my referencing took only 2- 3 days. The flat was nice and all staff were kind. I recommened this agent as the best one in wimbledon.

H · 21 June 2023

★★★★★ 5/5

Google

Sienna was super responsive and helpful assisting us secure our new apartment. She was always free to answer my calls and communicate between me and the landlord when needed making what is normally a stressful process into a stress free one. Thanks Sienna and Jackson-Stops 🌟 …

Kerri · 21 June 2023

★★★★★ 5/5

Trustpilot

Outstanding service

Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.

Caroline · 8 February 2024

★★★★★ 5/5

Google

I recently rented a property through Jackson-Stops, with Charlotte as the letting agent. My experiences with London estate agencies have been really hit and miss, mostly miss. This was a definite hit. Charlotte made the letting process extremely easy to navigate, and was professional throughout.

Ollie · 26 July 2023

★★★★★ 5/5

Trustpilot

Anthony did a brilliant job

Anthony did a brilliant job of supporting us through our purchase. It was a fairly tricky chain but Anthony was extremely proactive and led on communication with all parties. Thank you

Izzie · 25 May 2024

★★★★★ 5/5

Google

Harry was brilliant in helping us with viewings, very quick to reply and follow-up. Thank you.

Allan · 16 January 2025

★★★★★ 5/5

Google

Looking for a property while still living abroad is a very difficult & stressful process. Sienna was supportive & encouraging throughout without being pushy like I’ve experienced with other estate agents. She’d patiently & honestly explain everything to us and helped us find a place. Lovely lady, would be my first call & recommendation to anyone.

Abeer · 21 June 2022

★★★★★ 5/5

Google

Janine was fantastic assisting us with our property search and managing the landlord / tenant conversations up to making an offer and acceptance. We are pleased with the service provided so far and are looking forward to moving into our new house soon!

Kate · 25 August 2023

★★★★★ 5/5

Trustpilot

Fantastic team at Jackson Stops!

The team at Jackson Stops, Lindfield have been incredible and I cannot recommend them highly enough. I was impressed by the exceptional service which made the whole process of selling my home remarkably easy, even during a pandemic. Their professional and friendly manner ensured that I felt well-informed and well looked after throughout and I cannot thank Alice, Toby and Guy enough.

Emma · 28 June 2021

★★★★★ 5/5

Google

Oliver Saberi was extremely professional from start to finish. A delight to work with, would highly recommend!

Fergus · 24 December 2024

★★★★★ 5/5

Google

Charlotte was so professional and helpful- cannot recommend highly enough. She called me immediately with property meeting my requirements and was so accommodating arranging multiple viewings at short notice. An asset Jackson-Stops

Natalie · 21 April 2024

★★★★★ 5/5

Google

We recently rented a flat through Jackson-Stops and had the absolute pleasure of working with Claudia as our letting agent. One of the friendliest, most personable, and genuine agents I have met in the UK. She was open and honest with us through the whole process and went out of her way to help to rectify minor issues when we moved in. Her warm nature was a huge part of the reason we put in an offer and I would very happily work with her again.

Sherridan · 21 April 2024

★★★★★ 5/5

Google

I was very fortunate to stumble across Jackson-Stops as my Partner and I were looking for a place in London. Harry Payne helped us out tremendously as we were fresh from Canada and trying to find a place quickly. Harry not only found us a place fast, but one that was perfect for our needs and budget. Even when our Canadian documents proved difficult to validate through the tenant approval process, Harry handled the back and forth so well and got us into our place so much faster than we could've expected. We'd gladly point anyone in the direction of Jackson-Stops.

Daniel · 21 April 2024

★★★★★ 5/5

Trustpilot

Excellent personal service

Rosanna Diaper’s personal service made the stress of selling and buying a house bearable. She and the other staff at Jackson-Stops always answered queries, returned calls and kept us up-to-date with progress. Nothing but praise from start to finish.

CB · 21 October 2025

★★★★★ 5/5

Trustpilot

My Grade 11 listed property with…

My Grade 11 listed property with numerous contraventions proved extremely difficult to sell over an extended period of time.The presentation and marketing attracted multiple viewings, but potential purchasers were not prepared to accept the cover provided by the unambiguous, comprehensive indemnity.

Nick · 1 October 2025

★★★★★ 4/5

Trustpilot

Very efficient and thorough in terms of…

Very efficient and thorough in terms of communication and ensuring the process moved along at a good pace. Were also very accommodating and supportive in terms of allowing us to view the property throughout the process. Very happy in our first home.

Robert · 20 September 2025

★★★★★ 5/5

Trustpilot

reliable, hard-working, diligent

Estate agents have a bad reputation this is true! However, Jackson Stops have complely changed my opinion. Despite problems with a pandemic, incompetent solicitors (not recommended by Jackson Stops I hasten to add) and a delicate buying chain, Mandy and her team worked tirelessly to get us over tge line into our dream house. Thank you all at Jackson stops especially you Mandy

Kirsten · 18 February 2021

★★★★★ 5/5

Google

Sienna has been absolutely wonderful! She has gone above and beyond to ensure my clients' move went as smoothly as possible so that they could settle into their new home for Christmas. I could not have asked for a better and more attentive agent.

Vera · 21 June 2023

★★★★★ 5/5

Google

I rented thru Jackson-Stops for 2.5 years . My experience with Sienna Kelmendi and Margaret Heath at this branch was a pleasure. They both were very responsive to my emails or enquiries . They dealt promptly to any emergencies and if not available, ensured that contacts to replace them were left and also followed up on their return. I feel anyone who deals with Jackson-Stops Wimbledon can feel safe and reassured that they will have their housing needs met above and beyond expectations and more importantly be looked after by a trusted business and professionals. Thank you again Sienne and Margaret for everything and wishing you all the best.PositiveResponsiveness, Professionalism

Laurent · 27 March 2024

★★★★★ 5/5

Trustpilot

Personal help and guidance - First Class

Personal help and guidance all the way through the selling process was first class. Somebody was always on hand to answer queries or liaise with the purchaser when needed. Sam was a great help and was always prepared to go the extra mile.

Jane · 12 July 2023

★★★★★ 5/5

Trustpilot

Excellent service

Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.

AW · 24 October 2022

★★★★★ 5/5

Google

Harry was our letting agent! Harry was brilliant. He went above and beyond in every category. Everything went very smoothly. I would highly recommed Jackson-Stops

Erilda · 25 July 2024

★★★★★ 5/5

Google

Thank you Charlotte (Wimbledon branch) for finding us a property and making the process of moving so easy

Rose · 8 November 2024