Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJackson Stops helped us purchase our dream home…
We recently purchased our dream home through Jackson Stops and can’t speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant
Craig · 11 November 2022
Agent replied · 13 June 2024
Dear Craig, thank you for leaving such a positive review about your experience of the wonderful personal service you received from Jackson-Stops. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThe Tunbridge Wells branch has managed…
The Tunbridge Wells branch has managed my property for several years. They have done this extremely well. The experience has been courteous and professional, staff always available; tenants have been looked after and quickly replaced once they leave; maintenance is attended to quickly with minimum fuss; and rent has been paid-on within a couple of days of receipt. This has been very reassuring as an owner. I would have no hesitation in recommending them to anybody else.
Peter · 18 February 2021
Agent replied · 13 June 2024
Dear Peter, thank you for taking time to leave your review from a landlord's perspective, highlighting how our Tunbridge Wells team have supported you over the years. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleExcellent service managing the lettings process, during tenancy and at end of tenancy. Responsive and professional.
Amanda · 16 April 2026
★★★★★ 4/5
GoogleGreat experience with Sienna and the team. Would really recommend.
Helen · 21 June 2023
Agent replied · 20 June 2024
Dear Helen, Thank you for your great 4 star review, and mentioning your experience with Sienna and the team in our Wimbledon office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAbsolutely GREAT service!!!
Sienna Kelmendi is a great person who does her job very well, fair and has always been helpful in this process with her friendliness. Thank you so much Sienna for your professionalism and patience in this process. Much appreciated!
Mustafa · 21 June 2023
★★★★★ 5/5
GoogleThey became my agent in the middle of a lease agreement as a result of their take-over of another agent. Frankly I was a little bit concerned about the change, but they turned out to be better than my previous agent. Especially Sarah has been quick and very efficient. Really good agent.
服部則之 · 21 June 2022
★★★★★ 5/5
Trustpilothassle free
hassle free, expertly handled.
Mark · 15 October 2025
Agent replied · 31 May 2026
Dear Mark, we're delighted that your experience with Laura was hassle-free and expertly handled. Thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
GooglePhoebe and Scarlet were very professional, responsive, helpful and friendly. We are very happy to use Jackson-Stops Wimbledon services. Fair negotiation too. Thank you both!PositiveResponsiveness, Professionalism
Fernanda · 21 June 2021
Agent replied · 20 June 2024
Dear Fernanda, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleLaura Aldridge is an outstanding representative of Jackson-Stops. She was welcoming and is a very qualified member of the Jackson-Stops staff. All of our concerns and questions were addressed promptly and solved to our full satisfaction. She proved to be an essential part during our international move, and we highly recommend her to future clients.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 21 June 2021
★★★★★ 5/5
GoogleI would recommend Jackson Stops estate agents. I dealt with Elliot Burns who I found a pleasure to communicate with. He was helpful / quick to respond and professional :-)
Charlie · 21 June 2020
Agent replied · 20 June 2024
Dear Charlie, We appreciate you taking the time to submit your review regarding the service you received from our Wimbledon Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat service and customer care from Harry. It has been a pleaure to work with such profressional Estate Agents who really do listen and understand your needs.
Andrew · 16 January 2025
Agent replied · 23 January 2025
Dear Andrew, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleI had viewings with both Eliza and Sienna. Both were very professional and helpful. I would highly recommend Jackson-Stops.
Simon · 21 June 2022
Agent replied · 20 June 2024
Dear Simon, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleExcellent and smooth services with Sienna Kelmendi 😊 …
Jean-Louis · 19 August 2025
Agent replied · 9 September 2025
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleAbsolutely outstanding service from our Charlotte! She went above and beyond to help us secure the perfect flat for our family. Professional, responsive, and incredibly helpful throughout the entire process. Couldn't be happier with the level of support and expertise provided. Five stars all the way!
Anna · 20 February 2024
Agent replied · 20 June 2024
Dear Anna, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better with Charlotte and she will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team.
★★★★★ 5/5
GoogleAll the Team at Jackson- Stops, Harry, Sienna and Emilia have been exemplary and am very happy with their performance and the way they have handled the letting of my flat.
All the best
MA · 22 September 2024
Agent replied · 22 October 2024
Dear MA, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie
★★★★★ 5/5
GoogleIsaac gave us excellent help in our search for a rental property. I would definitely go back to him the next time we need assistance. Thank you!
Melanie · 23 December 2025
★★★★★ 5/5
GoogleSienna has been very responsive and helped us find a great rental home in the West Wimbledon area!
J · 21 June 2022
Agent replied · 20 June 2024
Dear Jodie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
TrustpilotWe’ve had a great experience recently
We’ve had a great experience recently, specially with Tallulah Keating who has been taking care of our needs. She has been very understanding and efficient with our requests, always kindly communicating and on top of things. I hope Jackson Stops continues providing the quality and professional service they have so far!
Andrea · 18 October 2023
Agent replied · 13 June 2024
Dear Andrea, very good to hear about your great experience with Tallulah, and we will indeed continue to provide a quality, professional service! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleFantastic first time experience with Jackson-Stops Wimbledon. Eliza and Scarlet were very supportive and proactive to help us secure the property we really wanted. We are very grateful that our case has been sorted so quickly. Finding a new place to live was never so easy. Magnificent!!PositiveQuality, Professionalism
Keshena · 25 August 2022
★★★★★ 5/5
GoogleJackson -Stops team help me to find right property for rent for my family ( Janine Morse really understand what we were looking for and find very fast right property for us ) . If you are looking for real estate agency to help you with your search for new home you should contact Jackson-stops.
Darko · 21 June 2023
Agent replied · 20 June 2024
Dear Darko, Thank you for taking the time to leave a wonderful 5 star Google review. Janine will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had the pleasure of dealing with the team at Jackson-Stops, including Oliver, Emily, Charlotte, who helped us secure a beautiful letting in the village. Highly recommend.
Emma · 23 December 2024
Agent replied · 30 December 2024
Dear Emma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
TrustpilotPaula and Jodie at Jackson Stops…just awesome!
Paula and Jodie at Jackson Stops (rentals) have been amazing, we were asked to vacate our rental property and were struggling to find anything suitable....Paula fully considered our needs and wants, found us an awesome cottage and sold us to the landlord as fantastic tenants for a long term rental. Can't thank them enough for looking after us so well and helping us find a house we could call home.Fully recommend them.
Sarah · 30 May 2021
Agent replied · 13 June 2024
Dear Sarah, we're really pleased to hear your experience of our Newmarket rentals team and are glad you're now settled in to a home you love. Best wishes from us all at Jackson-Stops
★★★★★ 5/5
TrustpilotThe team were extremely professional…
The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.
Helen · 26 January 2024
Agent replied · 13 June 2024
Dear Helen, thank you for taking the time to leave a review and we are delighted to hear that you received a professional service that you would whole heartedly recommend. Best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleLoved working with Sienna. Thank you so much!
Charlie · 10 August 2025
Agent replied · 9 September 2025
Dear Charlie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
