Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding service from Jackson-Stops We are extremely pleased with the service we received from Jackson-Stops Alderley Cheshire
Outstanding service from Jackson-Stops Alderley Edge, We are extremely pleased with the service we received from Will at Jackson-Stops All the staff were friendly, helpful and professional.Will gave us detailed information on our viewing and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops to everyone.Thank you for helping us every step of the way.. Would highly recommend 👌 👍
BEX · 30 July 2022
Agent replied · 13 June 2024
Hi Bex, thank you for taking the time to leave a review, and we are pleased that you received such a professional, friendly and helpful service from Will and the team at our Alderley Edge branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleLoved working with Sienna. Thank you so much!
Charlie · 10 August 2025
Agent replied · 9 September 2025
Dear Charlie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
TrustpilotI've been a landlord with Jackson Stops…
I've been a landlord with Jackson Stops East Sussex for several years now. The team have helped me during a particularly difficult time and with a very bad tenant. In particular I can say Katie, Helen, Bronwen and Becky in accounts have been absolutely fantastic. Katrin has just taken over as my letting agent and I'm sure I will have just as good a relationship with her. I cannot recommend them highly enough!
Jenny · 4 February 2021
Agent replied · 13 June 2024
Dear Jenny, thank you for taking time to leave your review from a landlord's perspective, highlighting how our team have supported you over the years. We've every confidence in Katrin's ability to ensure your experience is consistently postive. Very best wishes from all at Jackson-Stops.
★★★★★ 5/5
GoogleWe've just rented a property through Jackson Stop with the help of Phoebe and it was the best experience weve had whilst looking for a property. She was receptive to what we wanted and made suggestions for places we wouldn't have considered, which led to us finding somewhere we're really happy with. You can tell she cares about everyone involved in the process and it makes a massive difference.PositiveResponsiveness, Quality, Professionalism
Katherine · 21 June 2021
Agent replied · 20 June 2024
Dear Katherine, Thank you for taking the time in providing such lovely comments about Phoebe in our Wimbledon office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleJackson-Stops have helped me greatly with letting my flat. They found me an excellent tenant in the past and recently Sienna Kelmendi and Amelia Redington have been particularly efficient and supportive when I have been looking to find a new tenant. I highly recommend this team for their proactive engagement, diligence, energy and commitment.
Patricia · 21 June 2023
Agent replied · 20 June 2024
Dear Patrictia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding Customer Service
Outstanding customer service, friendly professional Sales and Letting staff. Isabelle and Helen in the Sevenoaks branch have been most helpful, such extensive knowledge too. The best Estate Agency I have ever dealt with. No matter how busy, they try their upmost to respond to enquiries promptly.
Kate · 2 January 2024
Agent replied · 13 June 2024
Dear Kate, what a wonderful review - thank you. we are so pleased that the service you received was outstanding. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
Trustpilot20 years of top quality management service .
Having been with Jackson-Stops for over 20 years , I have nothing but praise for the Agency. I would single out Margaret Heath in the Property Management department as a very special person who deals with every problem with ease, making life so much easier. Thank - you Margaret.
Ian · 19 October 2023
Agent replied · 13 June 2024
Dear Ian, thank you for your review and it's wonderful to hear that you have nothing but praise for Jackson-Stops and Margaret in particular. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe were in the UK from overseas looking for a place to rent and stopping in lots of agencies to see what was available. Sienna from Jackson-Stops was by far the most helpful we had, and she continued to assist us in our search while we were back home in Canada.
Peter · 25 August 2023
Agent replied · 20 June 2024
Dear Peter, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotPaula & Jodie were wonderful to work…
Paula & Jodie were wonderful to work with and ensured my family’s move was smooth! Highly recommend them!
Briana · 23 February 2022
Agent replied · 13 June 2024
Dear Briana, thank you so much for your five star review of our Newmarket team, we're glad they guided you safely and smoothly through your move. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleSienna was very helpful and assisted us in finding the perfect townhouse which I have now been staying in for almost a month. Sienna and the team were very responsive and professional and we were able to secure the property within the following week so thank you all for the quick response.PositiveResponsiveness, Quality, Professionalism
Nelson · 21 June 2021
★★★★★ 5/5
GoogleThank you so much harry
Absolutely delighted to work with Harry while looking for our home in Wimbledon! Professional, attentive, and easy to contact He was always did his best for any kind of problem that I faced with while finding a house
Jinho · 20 February 2024
Agent replied · 20 June 2024
Dear Jinho, We really appreciate you taking the time to leave such lovely comments about Harry. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
TrustpilotExcellent service all round
Colin · 2 September 2025
Agent replied · 31 May 2026
Dear Colin, thank you for your five star review of Jackson-Stops!
★★★★★ 5/5
TrustpilotHighly recommended
We recently sold our home through Jackson-Stops at Woburn and we were very happy with the prompt, friendly and professional service we received from everyone we dealt with. Anthony in particular went above and beyond in keeping us in the loop, giving sound and honest advice and helping to get the sale through in very challenging times. We cannot thank him and his team enough for all their help and support.
Vera · 18 February 2021
Agent replied · 13 June 2024
Dear Vera, we're proud to receive your review, thank you. We'll make sure it reaches Anthony and our Woburn team. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotSale Without Stress
My house sold quickly and without stress and I can only say how helpful everyone at Jackson Stops, headed byLottie Watts were.
Janet · 27 April 2021
Agent replied · 13 June 2024
Dear Janet, many thanks for sharing your efficient and effective experience of Jackson-Stops. Best wishes from us all.
★★★★★ 5/5
TrustpilotI highly recommend the Bridport branch…
I highly recommend the Bridport branch of Jackson-Stops. Philip and Michelle handled the sale of my property with enthusiasm and a professional attitude backed up by a good administration team.
Will · 2 October 2024
Agent replied · 22 October 2024
Dear Will, a lovely five-star review - thank you. It is good to hear that the team at Bridport & Dorchester dealt with you with enthusiasm and a professional attitude. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleLaura Aldridge was professional, courteous and efficient in all our dealings with her - she helped us enormously in finding a fantastic new property from arranging a viewing quickly, to assisting in making an appropriate offer. Laura clearly delights in putting people into happy homes and my partner and I were impressed throughout.
Angus · 21 June 2021
★★★★★ 5/5
GoogleJoe Russell is going above and beyond to help us find our next home, while we are still searching, i'm sure with his help we'll be able to find it! Thanks Joe for the great work
Andrea · 21 June 2023
★★★★★ 5/5
GoogleI have been dealing with Eliza for just over a week now. She has kept me in the loop every step of the way and has been extremely on the ball and professional from start to finish. Would highly recommend her for anyone in their search. Thank you for all your help.
Mark · 21 June 2023
Agent replied · 20 June 2024
Dear Mark, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleLoren and Jess in property management are brilliant. They are fast to act when when issues arise and lovely to deal with. Thank you!
Amy · 24 December 2024
Agent replied · 22 October 2024
Dear XXX, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI have been using Jackson-Stops Wimbledon (formerly Townchoice) since 1996 to let my two flats. I have always had excellent service from them and very short breaks between lets. If there has ever been any problems with tenants, Jackson-Stops has always been extremely helpful and given me good advice. I will continue to use them and would recommend them as letting agents.PositiveProfessionalism
Richard · 21 June 2022
Agent replied · 20 June 2024
Dear Richard, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleDelighted by Jackson Stopps during the purchase of our home. Ella Cockerton was absolutely fantastic- very professional and helpful, and went beyond the call of duty to help the process be as smooth as possible. I was really grateful for her hard work and transparency. Charles Packer was also excellent, professional and very helpful. I would highly recommend JS
Gauri · 22 June 2019
★★★★★ 5/5
TrustpilotExcellent
Excellent, helpful and super efficient team. They went the extra mile and found us a tenant quickly and did all the paperwork efficiently and fast. A fantastic experience working with a really good team.
MAC · 15 July 2024
Agent replied · 24 August 2024
Dear Mac, such a great review - thank you. We're pleased you had a fantastic experience working with a really good team. With best wishes from everyone at Jackson-Stops.
★★★★★ 4/5
TrustpilotJackson-Stops: But the team keeps going.
Staff were always cheerful and helpful within the Agent. Although probably down to health circumstances, it was a shame we only had contact with the Director dealing with us once. The photographers they chose did not really provide good quality output and weren't particularly sympathetic to the Covid 'guidelines'. So, I would suggest they review their partners that they outsource such aspects to. Fees are on the high side.
Jonathan · 30 April 2021
Agent replied · 13 June 2024
Dear Jonathan, thank you for your review. Please could you let me know the branch location to help us take your feedback further. My email address is social.media@jackson-stops.co.uk. Many thanks in advance, Jo from the marketing team.
★★★★★ 5/5
TrustpilotAn excellent service from start to finish
We had an excellent service from Ro and the team at Jackson Stopps when selling our house. We were kept fully informed of progress at every stage. Ro was always prompt to return our calls and emails being enthusiastic, professional and courteous throughout. Highly recommended.
Alex · 7 December 2023
Agent replied · 13 June 2024
Dear Alex, "excellent service" are words we love to hear, and we are pleased that the service you received was prompt. enthusiastic and professional. With best wishes from everyone at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
