Trusted Agent profile · London

Jackson Stops London reviews

★★★★★ Excellent

971 reviews across 3 platforms

17-21, Church Road, London, SW19 5DQ

Jackson Stops's office in London, at 17-21, is rated 4.8 out of 5 across 971 reviews on three platforms, including 502 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

502

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

468

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

First class Tunbridge Wells agents

Selling a house is always a stressful time but from start to finish we were very well supported by Tim Oatley and his Tunbridge Wells colleagues Debbie and Nikki and had total confidence in their reading of the market and the advice supplied. With prompt, friendly service at all times and attention to detail we would have no hesitation in using them again or recommending them should the need arise.

Vàlerie · 4 February 2021

Agent replied · 13 June 2024

Dear Valerie, thanks so much for your review, highlighting your confidence in our advice and our friendly and professional service. Best wishes from all the staff at Jackson-Stops.

5/5

Trustpilot

Great experience!

Had a great experience with Isabelle and her team at Jackon-Stops Sevenoaks. Friendly, warm yet hyper professional in their approach.

Patrik · 2 July 2021

Agent replied · 13 June 2024

Dear Patrik, thank you for your five star review, we're glad to hear you've found our Sevenoaks team such a pleasure to deal with. Best wishes from us all at Jackson-Stops.

5/5

Google

I can highly recommend anyone to work with Jackson-Stops since my experience has been superb. Sienna Kelmendi was incredible on how professional she was and how quickly she came back to me with any requests.

Danie · 21 June 2023

5/5

Google

It was an amazing experience to deal with Jackson-Stops and I would refer to Sienna Kelmendi in particular. I would never forget the help and support she gave me in order to find us a home here in London when I actually had not even arrived to the UK yet! I think she made the impossible possible. Thanks for that .

Rehab · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for taking time out of your day to leave a great 5 star review. Sienna will be thrilled to read these wonderful comments. We are really pleased to hear you enjoyed your experience with us and hope we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

Thank you!

Anthony Inskip and his team were absolutely fantastic - really helpful throughout the whole process and so professional to deal with.

Tessa · 11 February 2021

Agent replied · 13 June 2024

Dear Tessa, thanks for your review, highlighting the helpfulness and professionalism of our Woburn team. Best wishes from all the staff at Jackson-Stops.

5/5

Trustpilot

Fantastic job, thank you

Of all the estate agents we saw, it was clear that Lottie and Ed had the best knowledge of the Newmarket market and we felt in extremely safe hands following their considered and sensible advice. Lottie subsequently did a fantastic job managing the sale and orchestrated competitive bids which led to a great price.

George · 7 March 2023

Agent replied · 13 June 2024

Dear George, thank you for leaving a review of your experience with Lottie and Ed in our Newmarket branch, and we're delighted to hear that about the service you received. With best wishes from all of us at Jackson-Stops.

5/5

Google

I have a portfolio of properties and Jackson-Stops & Staff are always my first port of call when looking for a tenant. To date, I have never experienced any complications or issues in the way they handle their business and I have always found the staff consistently helpful and professional. I have worked closely with Bethany Archer on many occasions and am pleased to confirm, I have never been let down.

LISA · 21 June 2020

Agent replied · 20 June 2024

Dear Lisa, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Trustpilot

Jackson Stops

Jackson Stops, very polite and helpful from the start. From the beginning of our journey to buy our new home they have been easy to contact and always return calls.We found they were also helpful when it came to the paperwork side of the purchase and gave advice throughout. I would recommend them to anyone wishing to purchase a property.

Jules · 11 July 2022

Agent replied · 13 June 2024

Hi Jules. Thank you so much for sharing your experience with Jackson-Stops, and we're pleased that it was such a positive one. Best wishes from us all at Jackson-Stops.

5/5

Google

We would highly recommend this team to anyone. Scarlet is very professional, helpful and approachable. Scarlet understood immediately our requirements and she was very proactive arranging all details and keeping us informed about the renting process. We will continue using their services without hesitation.

Vasilis · 21 June 2022

5/5

Trustpilot

Superb!

We used Lottie & Ed from the Newmarket branch after a recommendation from a friend. So glad we did, Lottie & Ed & the whole of the team were superb & made our house move so less stressful than it could have been.In particular we appreciated their patience, guidance & honesty. Thoroughly recommended!

Nathan · 3 March 2023

Agent replied · 13 June 2024

Dear Nathan, we are pleased to hear that the service you received from Lottie and Ed at Jackson-Stops Newmarket was patient and that you felt guided, and we're delighted that you took the time to leave a review and that you would recommend our services. Best wishes from all of us at Jackson-Stops.

5/5

Google

We didn’t rent a place through this agency in the end, but I had a great experience. Isaac replied quickly, arranged the viewing smoothly, and explained everything in a friendly and clear way. I’ll definitely reach out to them again next time I’m looking!

Miok · 25 April 2025

5/5

Google

Bethany Archer was not only professional and diligent but also did go the extra mile with a smile and enthusiasm. I couldn't have asked for more.

Cristina · 22 June 2018

Agent replied · 20 June 2024

Thank you for your kind review, Cristina, it’s always a pleasure working with you. All the best, Bethany

5/5

Google

Great professional service from Jackson-Stops on getting our property rented out in Wimbledon. Special thanks to Sienna Kelmendi​​ for making it happen. Much appreciated. Looking forward to working with you again. Best regards

Feisal · 21 June 2023

5/5

Google

We just rented a house via Jackson Stops Wimbledon. Maddie took care of the whole process start to finish and also she was very hands-on and thanks to her, our agreement process has been concluded very smoothly and quickly. We really appreciate her support and professionalism during this process.

Gizem · 21 June 2023

Agent replied · 20 June 2024

Dear Gizem, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Maddie, and hope we can help again in the future. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

Jackson Stops sold my house.

The team at Jackson Stops are extremely professional, responsive and proactive. Throughout the process of selling my house they provided excellent advice and support. A joined up approach of high quality marketing and skillfully hosted viewings resulted in the successful sale of my house within 4 days of marketing the house. I was very impressed with the after sales service to ensure exchange and completion went smoothly

Gary · 9 March 2021

Agent replied · 13 June 2024

Dear Gary, thank you for highlighting the professional and effective service you received, from start to finish. Best wishes from us all.

5/5

Trustpilot

Excellent

We obtained several valuations from local estate agents before marketing our property. With their balanced approach, high quality photography and excellent marketing skills Jackson-Stops (Woburn) were the obvious choice. Our buyer was found within a week. Every transaction has its ups and downs but all staff in the office were friendly and patient and we were kept well informed throughout. We have no hesitation in recommending Jackson-Stops.

Mark · 4 March 2021

Agent replied · 13 June 2024

Dear Mark, thank you for sharing your experience of our Woburn branch, we will be sure to pass this on to the team. Best wishes from us all at Jackson-Stops.

5/5

Google

Sienna was very helpful before, during and after she helped us find a lovely place. We had quite a few questions etc. that were all answered quickly and efficiently. Thank you ,and would highly recommend Jackson Stops to anyone in the Wimbledon area.

Lowendo · 21 June 2022

5/5

Trustpilot

Recommendation

We are delighted to have just sold of family home of many years with Anthony from Jackson-Stops Hale. His determination to get the deal over the line was excellent always available to speak to in order to move things forward, we would recommend all day long.

Shaun · 1 September 2023

Agent replied · 13 June 2024

Dear Shaun, thank you for your review and we're delighted that you had a great experience with Anthony at our Hale branch and that you would recommend us. Best wishes from all of us at Jackson-Stops.

5/5

Google

Emily at Jackson-Stops has been fabulous in helping us find a new home. Friendly, communicative, and efficient, everything has run very smoothly!

Caitlin · 1 December 2024

Agent replied · 8 December 2024

Dear Caitlin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Harry helped us and made the process quick and easy, Claudia assisted when he was away for a few days so there were no delays. Would definitely recommend him and the whole team at Jackson-Stops!

Brandon · 21 April 2024

Agent replied · 20 June 2024

Dear Brandon, Thank you for taking the time to leave a wonderful 5 star Google review. Harry will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Excellent personal service from…

Excellent personal service from Anthony. Kept us informed of progress on the house we were buying from his client. All queries sorted out quickly and efficiently. Would definitely recommend him and Jackson Stops

Beverley · 25 May 2024

Agent replied · 13 June 2024

Dear Beverley, thank you for your 5 star review and we are delighted to hear about your positive experience, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Outstanding Service

I have used Jackson-Stops Northampton namely dealing with Nick Pattison to sell two properties. The last being a flat in Northampton. The service received from initial contact up to completion was administered most professionally by Nick Pattison. I was kept fully informed as the sale proceeded and could not have enjoyed better service. Clive & Vicki

Clive · 16 September 2022

Agent replied · 13 June 2024

Dear Clive, thank you for taking a moment to review our Northampton team. We're delighted their professionalism evidently shone through. Best wishes from us all at Jackson-Stops.

5/5

Google

The Jackson Stops lettings team have been fantastic, it’s been a pleasure working with them. They are professional, knowledgeable and friendly. They have let out my property quickly with a suitable tenant and made sure that everything went smoothly. I appreciate the quick turnaround in all communications. It has been a great experience overall and would highly recommend!

Neel · 21 June 2022

Agent replied · 20 June 2024

Dear Neel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

A great service from start to finish

A great service from start to finish. The care and effort taken by all the team made our house move a success, despite setbacks and the inevitable stress of moving home. Well done to the Bury St Edmunds Team! Thank you!

Andrew · 6 December 2023

Agent replied · 13 June 2024

Dear Andrew, a lovely review - thank you - and we are pleased to hear you experienced a great service from start to finish. With best wishes from everyone at Jackson-Stops.

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Questions about Jackson Stops London

Has Jackson Stops won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Stops, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Jackson Stops hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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