Jackson Stops London reviews

★★★★★ 1/5

Trustpilot

I would give zero stars but…

I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.

M · 9 October 2022

★★★★★ 5/5

Trustpilot

Outstanding!

The service offered by Lottie and Ed was outstanding from the moment I first viewed the house they were marketing to the completion some three months later. Nothing was too much trouble, and we were in constant contact. I would recommend them without hesitation to anyone looking for the ideal estate agent in the area. Bravo!

Mr · 25 August 2022

★★★★★ 5/5

Trustpilot

Fantastic Service

This was my first move out of student accomodation and Jackson-Stops was the right choice to assist in this change. I liased with Harry Payne who was very professional, extremely helpful and successfully managed to find my dream apartment. I would definitely recommend this company!

Heather · 21 July 2023

★★★★★ 5/5

Trustpilot

Fantastic team

Fantastic team. Kept me informed throughout and managed the sale process from start to finish without drama. Could not have asked for a better experience

Richard · 9 September 2024

★★★★★ 5/5

Trustpilot

Excellence over 6 years

We have worked with JSS’s rental team for the past 6 years. During that time they have swiftly found us 3 tenants for our 5 bedroom property each time it became vacant. Whilst we have then managed the tenancy, we have frequently sought their advice on various matters and their service has been excellent throughout. We cannot thank them or recommend them highly enough.

Customer · 8 March 2021

★★★★★ 5/5

Trustpilot

Thank you to Jackson-Stops for their help selling our family home.

Thank you to Jackson-Stops for all their time and effort ensuring the sale of our family home. They guided me through the process and kept me going when things got tough. Always professional and willing to help.

Mrs · 25 January 2024

★★★★★ 5/5

Google

I have rented-out my Flat via Jackson Stops and their predecessors since 1990 and I've always had impeccable service. I give them full marks to the company as well as all the staff and managers. Wish you all the best. Regards, Viran DE ALWIS, Principal Offshore Structural Engineer, Offshore Oil & Gas and Offshore Wind Energy,

Viran · 21 June 2022

★★★★★ 5/5

Trustpilot

ultra professional and helpful

Lottie Ed and all the office once again so professional and always chasing for us to get the property over the line, weve used them on several projects in the Newmarket area and wouldn't look anywhere else. Thanks to the whole branch as always

Neil · 4 August 2023

★★★★★ 5/5

Trustpilot

Excellent professional sales experience…

Excellent professional sales experience and prodeducre of 3 of my properties! The Newmarket branch were on top of all the sales process with client, purchaser, solicitors from start to finish. Cannot rate them high enough. Thank you Jackson's Newmarket!

Kirsty · 4 December 2023

★★★★★ 5/5

Google

Scarlet and Phoebe at the Wimbledon branch could not have been more helpful when searching for our new rental property. From viewing the property, to signing the tenancy agreement, they made what is otherwise a long and intrusive process extremely easy to navigate. All other staff we met and spoke to where extremely professional and personable. I highly recommend them.PositiveResponsiveness, Professionalism

Dominic · 25 August 2021

★★★★★ 5/5

Trustpilot

More like friends than estate agents!

From the very beginning Anthony and Neil at Woburn JSS, were so supportive and friendly. It didn’t feel like a “normal” estate agent interaction and more like a friendly chat!They kept us informed every single step of the way and put up with some emotional situations at times! I would have absolutely no hesitation of recommending the whole JSS team in the future

Katie · 21 March 2021

★★★★★ 5/5

Trustpilot

11/10

Among many unresponsive and incompetent solicitors, Lottie at Jackson stops what’s the only one who answered the phone, the only one who knew what they were doing, and the one who carried all the other’s dead weight. 11/10 would recommend, I’m certain we’d have lost the house if not for Lottie’s excellent stewardship of our purchase.

Christian · 13 May 2022

★★★★★ 5/5

Trustpilot

Jackson-Stops in Lindfield

Jackson-Stops in Lindfield offer an excellent service. We bought and sold with them. The team were all very helpful and friendly, they also got the job done. I’ve already recommended them to a couple of friends.

Karen · 25 January 2024

★★★★★ 4/5

Trustpilot

Excellent experience at Reigate branch

Pip, Tim, Chris and Louise in the Reigate branch were all very professional, supportive and proactive when it came to selling our house recently. They made a potentially stressful time a lot less stressful!

Chris · 4 March 2024

★★★★★ 5/5

Trustpilot

Cheveley rental

Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.

Alistair · 1 September 2023

★★★★★ 4/5

Trustpilot

Brilliant team approach, J.S Dorking

Excellent personalised service from Jackson Stops, Dorking , It's a whole team approach where all staff are aware of the status of your situation. Phones are always answered quickly and responses friendly and informative. Having been searching through the frenetic sales period of summer 2021 staff were often stretched but always available and courteous .Highly recommend this team .

JT · 11 November 2021

★★★★★ 5/5

Trustpilot

I've only got praise for Jackson-Stops

I've only got praise for Lottie and her team, they were exceptionally helpfull.

Richard · 5 July 2021

★★★★★ 4/5

Google

The service offered by Jackson Stops was incredible, more specifically Emily assisted my wife and I with a seamless and painless moving experience. Thank you

Dean · 10 August 2024

★★★★★ 5/5

Google

The entire process, from viewing the properties to signing the lease agreement, was streamlined and efficient. Harry Payne guided me through each step, making the entire experience stress-free and enjoyable. He exhibited a high level of professionalism and demonstrated his expertise in the field.

Kym · 21 June 2023

★★★★★ 5/5

Google

The Jackson-Stops lettings team recently found a lovely place in Wimbledon for us. Both Maddie and Sienna are fantastic, professional and accommodating. They are also very approachable and kindly rescheduled viewings to suit our busy schedule. Thank you very much for your great support!

WT · 21 June 2023

★★★★★ 5/5

Trustpilot

Renting

We were absolutely delighted with the quick, efficient, and friendly service provided by Jodie and Paula in the Newmarket office. All the details concerning our rental were explained clearly, and the details were sent and processed quickly. They both went out of their way to be helpful, for which we were most grateful, as we are also moving house.

Mrs · 9 October 2021

★★★★★ 5/5

Google

get service. we will definetely contact Emily again when we need a new place to live

Pia · 23 December 2024

★★★★★ 5/5

Google

Though we didn’t find a property with Eliza I can’t fault her professionalism! Eliza was helpful, friendly and proactive throughout and I won’t hesitate to use Jackson-stops when I next need a property to rent!PositiveResponsiveness, Quality, Professionalism, Value

Ellie · 21 June 2022

★★★★★ 5/5

Trustpilot

A well-handled sale by James and Ria

A well-handled, calm sale - thanks James and Ria.

Peter · 11 January 2022