Hunters London reviews

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

★★★★★ 5/5

Google

Daniel Derbyshire and Raymond Forde-Richardson were fantastic throughout the purchasing process! Clear and prompt with communication and happy to help with queries at any time.

Rochelle · 15 January 2025

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 5/5

Google

We bought our first flat with Hunters and Daniel was super responsive through the whole process, being a reliable point of contact between us and the sellers - would really recommend them.

Olivia · 23 September 2024

★★★★★ 5/5

Google

Excellent service. Communication was clear, agent is on time responding to our queries, very professional. The whole process was smooth with the help of Jesse Oteri (agent) who has guide us throughout, highly recommended.

Ja · 16 February 2026

★★★★★ 1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

★★★★★ 5/5

Google

We had a great experience with Hunters, they found us a buyer very quickly and were with us every step of the way till the end throughout a pretty long and tricky process which ended with a successful sale at a good price. Daniel was very helpful and available whenever we needed him.

Christophe · 22 June 2023

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs.

I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused.

Red · 19 May 2026

★★★★★ 5/5

Trustpilot

A reliable estate agent

Hunter Estate Agent provides exceptional service to its clients, and Bo Tsang exemplifies this with his outstanding dedication and professionalism. His commitment to excellence sets a high standard for customer service in the real estate industry. His attention to detail, prompt communication, and expertise make the selling or buying process seamless and stress-free. I highly recommend Hunter Estate Agent, especially Bo Tsang, for anyone looking for a reliable and efficient real estate experience.

Svardon · 18 March 2024

★★★★★ 5/5

Google

I wholeheartedly recommend the team at Hunters Camberwell, especially Brett MacDougall and Daniel Darbyshire. They went over and above expectations. They saw me through the selling process with great patience and a first hand knowledge of the local market and beyond. Thank you to them and the other members of their team.

Gayle · 22 June 2023

★★★★★ 5/5

Google

We appreciate for Jesse working on my family’s behalf, his communication was top notch and he genuinely cared about securing the best possible tenant for our household. 10/10 service

Tope · 16 March 2026

★★★★★ 5/5

Google

We bought our property with hunters estates and Daniel Derbyshire was excellent. Best communication I have ever had from an estate agent. He was so responsive, helped us with all of our questions and made the whole process so much easier. Thank you Daniel!

Ellie · 24 December 2023

★★★★★ 5/5

Google

Huge thank you to Daniel and his Team, for all the hard work they have put in to getting our Flat exchanged. Your focus, attention to detail and communication is second to none. Anyone who is selling or buying a property, don't waste time, just speak to Darren and his team!.

Marc · 22 June 2023

★★★★★ 5/5

Google

Renting a flat through Hunters was a smooth and easy process. Abi was super helpful and quick to turn things around when we were on a time crunch.

Zainab · 9 October 2024

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

★★★★★ 5/5

Google

I recently bought a freehold property through Hunters. Sales manager Daniel Derbyshire was friendly, professional, a pleasure to work with and ensured the purchase went through smoothly,

S · 16 October 2024

★★★★★ 5/5

Google

My housemate and I just rented our first flat through Hunters Camberwell, and Jesse Oteri and John were really helpful in showing us the flat and patiently answering our many silly questions as first-time renters. Very friendly atmosphere. Thanks so much!

Sidney · 23 January 2024

★★★★★ 5/5

Google

We cannot speak highly enough of Alex from Hunters, he showed us around the flat that we have now purchased. He went out of his way to ensure things went as smoothly as possible, was responsive, helpful, supportive and guided us through complicated logistics that often arise when buying an ex local authority property. Thank you Alex! Laura and AliPositiveResponsiveness

Laura · 22 June 2022

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.

Alia · 16 April 2026

★★★★★ 5/5

Google

Buyer found within a week of being on the market! Hunters offered exceptional service from the get go, Brett spent time consulting me on market insights on multiple occasions before I even agreed to work with them. Then when the time was right, Daniel secured the deal within a week of being on the market, incredible. Their marketing materials and network are second to none. Thanks so much for your time and efforts, chuffed!

Sophia · 16 October 2024

★★★★★ 5/5

Google

Just rented a flat through Hunters Camberwell with the help of Jesse Oteri and John and were very pleased with the service they provided. Jesse was very quick to respond with any queries we had throughout the process and always gave a thorough response to our questions. Would recommend.

Sarah · 22 June 2023

★★★★★ 1/5

Trustpilot

Total scammers!

Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!

Emma-Louise · 7 July 2023

★★★★★ 5/5

Google

Hunters helped us to sell our flat during the pandemic when other agencies weren't able to, which is no mean feat. Darren Vicary in particular was extremely conscientious, always kept us updated and put in the hours to make sure we received an offer. I would definitely recommend using Hunters in Camberwell if you have a property to sell. Many thanks to Hunters, especially Darren.

Amy · 22 June 2021

★★★★★ 5/5

Google

Daniel and the team were great when we used them recently. They were knowledgeable about the local market and quick to reply to queries. We’d recommend them to anyone looking for an estate agent in the area. Thanks again for your help.

Nicola · 24 November 2023