Trusted Agent profile ยท London

Hunters London reviews

โ˜…โ˜…โ˜…โ˜…โ˜… Good

1,074 reviews across 3 platforms

29 Denmark Hill, London, SE5 8RS

Hunters's office in London, at 29 Denmark Hill, is rated 3.7 out of 5 across 1,074 reviews on three platforms, including 566 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

566

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Trustpilot logo

506

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Jesse was very helpful

Shaq ยท 16 December 2025

Agent replied ยท 16 April 2026

We appreciate your review! Weโ€™re so glad Jesse was able to help you.

5/5

Google

Excellent service provided by Jesse Oteri in the letting team. Viewing to move in took just seven days ๐Ÿ˜ฎ๐Ÿ‘๐Ÿผ Would definitely recommend Hunters to secure tenants first your property. First class service, excellent professional communication and everything handled with ease. โ€ฆ

Katie ยท 16 March 2026

Agent replied ยท 16 April 2026

Thank you for sharing your positive feedback about Jesse - we appreciate your recommendation!

5/5

Google

Jesse Oteri was fantastic to deal with from our first viewing right up until collecting the keys on our move in date. He was professional and friendly and if I needed to secure a new house in the future, I would definitely go back to Jesse. Thanks again for all your help.

Odhran ยท 23 March 2024

Agent replied ยท 21 June 2024

Thank you Odhran for these kind words, it was a pleasure helping you find and move into your new home!

5/5

Google

Jesse was very professional and efficient, handled everything quickly and smoothly. Great experience.

Simon ยท 17 September 2025

Agent replied ยท 23 September 2025

Thanks for the great feedback! We're glad Jesse made the process smooth and efficient for you.

5/5

Google

Excellent service all round! Many thanks to Daniel and Brett from the sales team who worked hard to get my property sold. I had a lot of viewings which were managed very smoothly. I would not hesitate to recommend them

Ben ยท 16 October 2024

Agent replied ยท 23 October 2024

Thank you Ben for your fantastic review! We're thrilled to hear you received excellent service from Daniel and Brett, and that the sale of your property was handled smoothly with plenty of viewings. We really appreciate your recommendation and are so glad we could assist in getting your property sold. If you need any further assistance, donโ€™t hesitate to reach out. Thanks again for your kind words!

5/5

Google

Raymond was attentive and professional on our recent house viewing in West Norwood.

Bryher ยท 16 September 2025

Agent replied ยท 23 September 2025

Thanks for your kind words! We're glad to hear Raymond made a great impression.

4/5

Google

In a tricky sale environment, Hunters found me a buyer in less than a week, and kept the pot boiling throughout a rather lengthy sale process (mainly as a result of Lambeth Council's labyrinthine administrative processes), and my particular thanks to Catherine Roberts, who was on the case throughout and safely saw the sale over the line by nudging whichever party was dragging their feet at any particular moment (I like to think it wasn't me, but then I would, wouldn't I?).

David ยท 22 June 2021

Agent replied ยท 21 June 2024

Thanks David

5/5

Google

My partner and I just bought our first flat and have been amazed at how wonderfully helpful Catherine has been. Throughout the whole process she has been happy to answer our one million questions without ever making us feel like a pain! She's made the buying process so easy and it's been an absolute delight having her handle the property sale. We can't thank her enough for all her help and kindness during what could have been a very stressful process.PositiveResponsiveness, Quality, Professionalism

Chloe ยท 22 June 2021

Agent replied ยท 21 June 2024

Thank you Chloe for this great review and we wish you much happiness in your new home. Cathy

5/5

Google

I had a really positive experience selling my flat with Hunters, Camberwell. There were lots of agents courting me but it was an easy decision once i met Brett and he explained his ideas for how we would market the flat and how his team prepare the photos and the online strategy. No other agent came with a strategy that felt bespoked to my flat and how they would go about selling. I had multiple offers from potential buyers and it sold in the first week! Brett handed over (as planned) to his colleague Alex who would be my sales agent. He was brilliant and very welcoming with potential buyers. He listened and took on board all the things i loved about my flat and he was great at liaising with the potential buyers and managing their interest. He worked around all the covid restrictions and made everyone (inc me) feel really welcome and safe (when they visited). I have never sold a property before but Alex walked me through the whole thing. Hunters worked as a team, and on the very rare occasion (once!) that Alex had a day off Brett or some else knowledgeably stepped in and was able to help. It really was a pleasure. It all happened much faster than i thought it would too (even with the mad stamp duty rush!) Alex kept in regular contact with the solicitors and always knew what was happening for either side of the sale. Yes, it was more than an online agent but having a local knowledgeable sales team that know my area and know the ins and outs of Lambeth made things run smoothly. Thank you to Alex, Brett and the team!PositiveResponsiveness, Quality, Professionalism

Victoria ยท 22 June 2021

Agent replied ยท 21 June 2024

Thanks Victoria for this wonderful review and it was our pleasure to help you sell your property. Many thanks, Hunters Camberwell

5/5

Google

We purchased our first home last month through Hunters and Alex Alfred was absolutely brilliant. He was very professional and communicative throughout the whole process, despite us not being technically his clients (he represented the seller). Buying a flat during a pandemic is a stressful experience but Alex made the process a lot smoother, keeping in touch regularly and finding creative ways of resolving issues that emerged with lawyers and the council. The sale would not have gone throughout without him! We are very grateful for his help and would highly recommend to anyone looking for an estate agent.PositiveResponsiveness, Professionalism

Sara ยท 22 June 2021

Agent replied ยท 21 June 2024

Thank you Sara, hope you are settling in ok! Best wishes, Alex

1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" ยฃ200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth ยท 28 May 2024

5/5

Google

Raymond was amazing!

Rosie ยท 16 December 2025

Agent replied ยท 16 April 2026

We appreciate your feedback! Raymond will be thrilled.

5/5

Google

Raymond was excellent in the flat viewing with Hunters

Cosmo ยท 16 October 2025

Agent replied ยท 16 April 2026

Thank you for your feedback, we're glad Raymond provided you with excellent service!

5/5

Google

I recently used Hunters to move into a new flat and Jesse Oteri was extremely helpful throughout the whole process. He was very professional, fast to respond and answer any question we had and provide any assistance needed. 5 stars!!!

Issa ยท 23 September 2024

Agent replied ยท 23 October 2024

Thank you Issa for your fantastic 5-star review ! Weโ€™re so happy to hear that Jesse was able to assist you with professionalism and prompt support during your move. We strive to make the moving process as seamless as possible, and itโ€™s great to know that Jesse helped make that happen for you.

1/5

Google

NOT FaMILY FRIENDLY - They work with landlords who discriminate against families. just had the most unbelievable discussion with an incredibly rude person here who literally had a go at my wife and I when we enquired about a property. We told them we had kids and we were told that โ€œThe landlord doesnโ€™t want kids. I work for the landlord not for you and itโ€™s not up to you to like it or notโ€ Such incredible rudeness and prejudice. Stay away from this place.

Tom ยท 17 January 2025

Agent replied ยท 22 January 2025

Good Morning Tom, Im so sorry that you feel you have been treated rudely. Customer service is at the very centre of what we do at Hunters and that is borne out by the vast majority of our google reviews. Most of our properties fall within the boroughs of Lambeth and Southwark who run landlord licensing schemes. The licences once issued will determine the number of people legally allowed to reside in a particular property. The apartment you enquired about has two bedrooms making it unsuitable for you, your wife and three children. You are right to say that we work on behalf of our landlords however the health and safety of our tenants is our primary concern. There are often multiple applicants per property, we then present any offers to a landlord, and they will make the final decision. A landlord might well decide that having 5 people in a 2 bedroom property would cause more issues than having only two people. That is their prerogative however we present all offers to our landlords. I would be delighted to discuss your property requirements with you and see if I can't find you and your family a suitable home. Either let me know your number and I will call you (Email john.adlam@hunters.com) or call me on 020 7708 2002. I look forward to hearing from you. Kind Regards John Adlam Lettings Manager

5/5

Google

Hunters are a great Agency and highly recommend them. The Sales Manager Daniel Derbyshire who looked after our sale was particularly helpful & Brett MacDougall too. They did more than expected particularly as I no longer live in London and difficult to get there due to issues with husbands health. Very Very grateful.

Emma ยท 16 November 2025

Agent replied ยท 16 April 2026

Thank you for your kind words and recommendation. Weโ€™re so glad Daniel and Brett were able to support you and make the sale run smoothly.

1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A ยท 30 December 2025

1/5

Trustpilot

I would completely recommend avoidingโ€ฆ

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul ยท 29 July 2024

1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.

James ยท 15 March 2026

5/5

Google

Jesse has been great. Super helpful and very quick response time.

Sarah ยท 16 September 2025

Agent replied ยท 23 September 2025

Thanks so much! We're glad Jesse could assist you, weโ€™ll be sure to pass on your kind words!

5/5

Google

Brett is simply the best estate agent I have ever met. He is superb, kind, honest, generous with his time and advice. He unhesitatingly helps with things way outside his job description just because he cares. I trust his advice and have benefited hugely from it. As a seller I felt looked after by Brett, but I could see he was just as kind with the buyers. I'd have no hesitation in recommending him whole heartedly to anyone.

Reinhart ยท 22 June 2021

Agent replied ยท 21 June 2024

Thank you Ryan for the great review, Brett

5/5

Google

We are extremely happy with the service we received from Hunters. Our move was quick and smooth and our agent, Catherine Roberts, took care of everything and kept in good communication for any help we needed. It was refreshing to have everything laid out upfront, no hidden costs anywhere. Catherine made sure all of our requests to the landlord were taken care of before our move in. Would highly recommend if you are looking for a new home.

Samuel ยท 22 June 2021

Agent replied ยท 21 June 2024

Thanks Samuel, I'm glad you found it a smooth process and it was a pleasure to help you out. Enjoy the property! Kind regards Catherine

5/5

Google

I have just sold a house with Hunters in Camberwell. Brett and his team, particularly Alex, were simply amazing throughout the process. It was difficult at times with probate involved and then the pandemic but we got there in the end. They are the best agents I have ever dealt with - professional, honest, responsive and provided feedback without me having to chase. We were particularly impressed with the app they use for viewings. If I were ever to sell or buy a property in the area again I would have no hesitation in using them. Thank you Brett, Alex and the team for everything - I will miss you.PositiveResponsiveness, Quality, Professionalism, Value

Claire ยท 11 January 2021

Agent replied ยท 21 June 2024

Thank you Claire, it was really lovely working with you.

5/5

Google

Raymond was lovely and so helpful showing us around a potential property.

Rosie ยท 2 September 2025

Agent replied ยท 9 September 2025

Thank you for your kind words. We're glad Raymond was helpful and made the viewing a positive experience.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters London

How many reviews does Hunters London have?

Hunters's London office has 1,074 reviews across three platforms: 566 on Google, 2 on Facebook, 506 on Trustpilot (across the whole business).

What is Hunters London's rating?

Hunters London is rated 3.7 out of 5 across all 1,074 reviews, and 4.9 out of 5 on Google from 566 reviews.

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, London won Platinum.

Where is Hunters's London office?

Hunters London, 29 Denmark Hill, London, SE5 8RS.

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