Trusted Agent profile · London
★★★★★
1,165 reviews across 3 platforms
29 Denmark Hill, London, SE5 8RS
Hunters's office in London, at 29 Denmark Hill, is rated 3.7 out of 5 across 1,165 reviews on three platforms, including 621 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHunters have been brilliant during my recent property sale. Daniel and Brett were so helpful and supportive and kept me informed with each step of the process. Our appartment had been on the market for almost a year with another estate agent but after changing to Hunters we had it sold within months.
Thank you very much Sarah for these kind words, I wish you nothing but the best in the future!
5/5
GoogleOur whole experience before, during, and after our stay in one of the flats they manage was absolutely smooth. Kirsty was assigned to us and she was very helpful throughout. She responds quickly and sorts out our queries and problems efficiently. We are so happy and really appreciates all the help and support she gave us.
Thank you, much appreciated working with such understanding and patient clients made my job even easier, it was a pleasure!
5/5
GoogleI've had a positive experience with Jesse Oteri . Jesse was very professional, responsive, and made the whole renting process smooth from start to finish. Any issues that came up were dealt with promptly, and communication was always clear and friendly. I’d definitely recommend them to anyone looking to rent in the area.
5/5
GoogleBethan and Kirstie have been incredibly helpful, proactive and efficient managing many aspects of the tenancies. Highly recommended and appreciated.
Thanks John, much appreciated.
5/5
GoogleWe moved in a couple of weeks ago and Hunters have been amazing throughout the process! In particular Kirstie Kay, who has been incredibly attentive and really has gone above and beyond to ensure all queries are answered thoughtfully and in a timely manner, and any maintenance issues are resolved without question. Very happy with Hunters (Camberwell)! x
Thank you Emma
5/5
GoogleJesse Oteri was super helpful in showing us around the flat, sorting out all our info with the landlord etc and very quick to respond to all our questions! Thank you!
Thank you Laura for your lovely feedback! We’re so pleased to hear that Jesse provided such helpful and efficient support throughout your flat search. Quick responses and excellent communication are key to ensuring a smooth process, and we’re thrilled Jesse was able to deliver that for you. We’ll be sure to pass on your kind words to him. If you need any further assistance, don’t hesitate to get in touch!
5/5
GoogleWe've had a positive experience buying a flat with the professional, helpful and friendly team at Hunters Camberwell. Daniel and Shania were always quick to reply with the right information and at work to keep things moving when issues arise. We're delighted with the flat we found and would happily use their office again for property services.
Thank you Max, it was a pleasure working with you. We hope you will be really happy in your new home!
5/5
GoogleThank you Daniel Derbyshire for all your help and assistance during the process of selling mum’s house. We are very grateful for all the work you’ve done, we would not hesitate to recommend you.
Thank you Hazel for your thoughtful review. We're so pleased to hear that Daniel was able to assist you throughout the process of selling your mum’s house. It's wonderful to know his efforts made a difference, and we truly appreciate your kind words and recommendation. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best!
5/5
GoogleVery friendly agent (Raymond) who went above and beyond to show us a new to market property at the same time as a previously booked viewing. Felt helpful without being overwhelming or pushy.
Thank you for highlighting Raymond's exceptional service. Delighted he provided such helpful, professional assistance with both property viewings.
5/5
GoogleI used Hunters to sell my London flat. The service I received from Daniel Derbyshire was excellent. He went above and beyond my expectations and gave excellent customer service. Thanks Daniel
Thank you so much Dawn for your kind words! We’re thrilled to hear that Daniel provided you with such excellent service and went above and beyond your expectations. We pride ourselves on delivering top-notch customer care, and it’s wonderful to know Daniel made your experience a great one. We’ll be sure to pass along your thanks to him. Wishing you all the best, and we’re here for you if you need anything in the future!
5/5
GoogleWe have used the services of Daniel Derbyshire at Hunters many times. They have always provided a professional experience and always achieve the sales figures we have discussed. Highly recommended.
Thank you for your wonderful feedback about Daniel! We really appreciate the recommendation.
5/5
GoogleHunters helped us to purchase property without any problems. Especial thanks to Daniel Derbyshire who made the process very smooth and clear that there was nothing to worry about. Shania Rule was very helpful with the viewing and was quite professional and calm in answering all our questions. Will surely recommend Hunters to family and friends!!
Enjoy your new home Kavita, many thanks.
5/5
GoogleVery Recommendable!!! Very attentive and hands on from day 1 to completion day. Thank you Sir Daniel.Derbyshire, You are the best💪💪💪 From Lina and Panchito Jr
Thank you Lina and Panchito Jr for your wonderful feedback! We’re thrilled to hear that Daniel provided attentive and hands-on support from start to finish. We’ll be sure to pass on your kind words to him! Your recommendation means a lot to us, and we’re grateful for the opportunity to have worked with you. If you ever need assistance again, please don’t hesitate to reach out!
1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
5/5
GoogleI had an outstanding experience with Hunters Camberwell during my recent tenancy. The head of Property Manager, Kirstie Kay, was truly impeccable, she took the time to understand our needs and remained proactive with helpful suggestions right up until our final day. Whether you are a tenant looking for a supportive team or a landlord seeking reliable management, you are in a safe pair of hands here. Highly recommended!"
5/5
GoogleWe were very satisfied with the helpful and personalised services provided by Brett MacDougall and his team at Hunters Camberwell. At all times, Brett and the team were actively engaged in bringing about the sale of the property. Brett dealt brilliantly with all the unexpected difficulties as they arose. We would highly recommend Hunters Camberwell.
Thank you Lorraine, I really appreciate the kind comments and feedback. I am really pleased it worked out in the end and it has been a pleasure working with you and your brother.
5/5
GoogleBuying our flat was difficult for legal reasons, but Darren was fantastic in helping to push both sets of solicitors to achieve completion before we had to move out of our rented accommodation and the mortgage offer expired. His communication was very clear throughout the process and helped make things just a little less stressful.
Thank Alan, Thanks Alan, We hope you will be really happy there, we made it at the 11th hour together!
1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
5/5
GoogleDaniel Derbyshire and Raymond Forde-Richardson were fantastic throughout the purchasing process! Clear and prompt with communication and happy to help with queries at any time.
Thank you so much for your wonderful feedback Rochelle! We’re delighted to hear that both Daniel and Raymond provided clear, prompt communication and were always happy to assist you throughout the purchasing process. Your satisfaction is our priority, and we’re so glad they were able to make your experience positive. If you ever need further assistance, please don’t hesitate to reach out!
1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
5/5
GoogleWe bought our first flat with Hunters and Daniel was super responsive through the whole process, being a reliable point of contact between us and the sellers - would really recommend them.
Thank you so much Olivia for your wonderful review! We're delighted to hear that Daniel was a reliable point of contact and helped make your first home-buying experience a positive one. Buying your first flat is a big step, and we're glad we could be part of the journey.
5/5
GoogleExcellent service. Communication was clear, agent is on time responding to our queries, very professional. The whole process was smooth with the help of Jesse Oteri (agent) who has guide us throughout, highly recommended.
We are overjoyed to hear about your smooth experience. Thank you for recognizing Jesse's professional communication.
1/5
TrustpilotMoney for nothing
Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!
5/5
GoogleWe had a great experience with Hunters, they found us a buyer very quickly and were with us every step of the way till the end throughout a pretty long and tricky process which ended with a successful sale at a good price. Daniel was very helpful and available whenever we needed him.
Thanks Christophe, it was a pleasure working with you and we wish you all the best with your families relocation. Have a great Christmas and best wishes for 2023!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's London office has 1,165 reviews across three platforms: 621 on Google, 2 on Facebook, 542 on Trustpilot (across the whole business).
Hunters London is rated 3.7 out of 5 across all 1,165 reviews, and 4.9 out of 5 on Google from 621 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, London won Platinum.
Hunters London, 29 Denmark Hill, London, SE5 8RS.
