Hunters London reviews

★★★★★ 5/5

Google

We were very satisfied with the helpful and personalised services provided by Brett MacDougall and his team at Hunters Camberwell. At all times, Brett and the team were actively engaged in bringing about the sale of the property. Brett dealt brilliantly with all the unexpected difficulties as they arose. We would highly recommend Hunters Camberwell.

Lorraine · 22 June 2023

★★★★★ 5/5

Google

Buying our flat was difficult for legal reasons, but Darren was fantastic in helping to push both sets of solicitors to achieve completion before we had to move out of our rented accommodation and the mortgage offer expired. His communication was very clear throughout the process and helped make things just a little less stressful.

Alan · 22 June 2023

★★★★★ 5/5

Google

I had an outstanding experience with Hunters Camberwell during my recent tenancy. The head of Property Manager, Kirstie Kay, was truly impeccable, she took the time to understand our needs and remained proactive with helpful suggestions right up until our final day. Whether you are a tenant looking for a supportive team or a landlord seeking reliable management, you are in a safe pair of hands here. Highly recommended!"

Ykealo · 16 February 2026

★★★★★ 5/5

Google

Daniel Derbyshire and Raymond Forde-Richardson were fantastic throughout the purchasing process! Clear and prompt with communication and happy to help with queries at any time.

Rochelle · 15 January 2025

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 5/5

Google

We bought our first flat with Hunters and Daniel was super responsive through the whole process, being a reliable point of contact between us and the sellers - would really recommend them.

Olivia · 23 September 2024

★★★★★ 1/5

Trustpilot

Hunters - Tring - useless

Given that the purpose of an estate agent is to bring sellers and buyers together, as a potential buyer I found Hunters service abysmal I tried to make a viewing appointment for a property they had for sale. They said they would phone or email me. Nothing. Tried again two days later. Person I spoke to seemed surprised at what had happened and said would get back to me. Nothing. Were I to be selling a property, I would not be using this estate agency. Perhaps they only do it as a hobby.

Edward · 17 October 2025

★★★★★ 1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

★★★★★ 5/5

Google

We had a great experience with Hunters, they found us a buyer very quickly and were with us every step of the way till the end throughout a pretty long and tricky process which ended with a successful sale at a good price. Daniel was very helpful and available whenever we needed him.

Christophe · 22 June 2023

★★★★★ 5/5

Google

Excellent service. Communication was clear, agent is on time responding to our queries, very professional. The whole process was smooth with the help of Jesse Oteri (agent) who has guide us throughout, highly recommended.

Ja · 16 February 2026

★★★★★ 5/5

Trustpilot

A reliable estate agent

Hunter Estate Agent provides exceptional service to its clients, and Bo Tsang exemplifies this with his outstanding dedication and professionalism. His commitment to excellence sets a high standard for customer service in the real estate industry. His attention to detail, prompt communication, and expertise make the selling or buying process seamless and stress-free. I highly recommend Hunter Estate Agent, especially Bo Tsang, for anyone looking for a reliable and efficient real estate experience.

Svardon · 18 March 2024

★★★★★ 1/5

Trustpilot

Very bad customer service.

Very bad customer service. I requested for a viewing and the agent texted me over WhatsApp about the viewing times and said viewing can be done only on weekends and evenings. No other estate agents texted me over WhatsApp and others called me directly when I made a inquiry and even scheduled my viewing appointment according to my preference but this agency seemed not so interested in selling the property or whatever. Next thing when he finally had a suitable time for my viewing, I had to cancel the viewing because my car was in the garage and they said it was not ready for collection so I called the estate agent to inform him about it and this guy was so rude. He didnt even say bye and just hung up. Very disappointed.

Mrs · 4 October 2025

★★★★★ 5/5

Google

I wholeheartedly recommend the team at Hunters Camberwell, especially Brett MacDougall and Daniel Darbyshire. They went over and above expectations. They saw me through the selling process with great patience and a first hand knowledge of the local market and beyond. Thank you to them and the other members of their team.

Gayle · 22 June 2023

★★★★★ 5/5

Google

Congratulations to Daniel and all at Hunters. Really outstanding work done on our behalf. Sally and Tony Lawson

Sally · 10 June 2026

★★★★★ 5/5

Google

We appreciate for Jesse working on my family’s behalf, his communication was top notch and he genuinely cared about securing the best possible tenant for our household. 10/10 service

Tope · 16 March 2026

★★★★★ 5/5

Google

We bought our property with hunters estates and Daniel Derbyshire was excellent. Best communication I have ever had from an estate agent. He was so responsive, helped us with all of our questions and made the whole process so much easier. Thank you Daniel!

Ellie · 24 December 2023

★★★★★ 5/5

Google

Very professional agency. 5⭐

Benjamin · 10 September 2026

★★★★★ 5/5

Google

Huge thank you to Daniel and his Team, for all the hard work they have put in to getting our Flat exchanged. Your focus, attention to detail and communication is second to none. Anyone who is selling or buying a property, don't waste time, just speak to Darren and his team!.

Marc · 22 June 2023

★★★★★ 5/5

Google

Renting a flat through Hunters was a smooth and easy process. Abi was super helpful and quick to turn things around when we were on a time crunch.

Zainab · 9 October 2024

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

★★★★★ 5/5

Google

I recently bought a freehold property through Hunters. Sales manager Daniel Derbyshire was friendly, professional, a pleasure to work with and ensured the purchase went through smoothly,

S · 16 October 2024

★★★★★ 5/5

Google

We cannot speak highly enough of Alex from Hunters, he showed us around the flat that we have now purchased. He went out of his way to ensure things went as smoothly as possible, was responsive, helpful, supportive and guided us through complicated logistics that often arise when buying an ex local authority property. Thank you Alex! Laura and AliPositiveResponsiveness

Laura · 22 June 2022

★★★★★ 5/5

Google

My housemate and I just rented our first flat through Hunters Camberwell, and Jesse Oteri and John were really helpful in showing us the flat and patiently answering our many silly questions as first-time renters. Very friendly atmosphere. Thanks so much!

Sidney · 23 January 2024