Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaat Estate is the best letting agency i have ever met. Especially the Elisa Achampong, she is very helpful and professional. She guided me through the whole process, very quick response and always being very patient to answer all my questions. I would say Thank you to her for helping me let house and make this process so easy and joyful.
Seven · 17 June 2023
Agent replied · 16 June 2024
Hi Seven, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. We hope you settle in well and please do not hesitate to get in contact if you need anything
Best Wishes, Elisa - of haart Lettings (Stratford)
★★★★★ 5/5
GoogleI want yo give a big shout out to Nasir Hussain from the Stratford Property management team.
He has been very helpful at managing the repair work I needed. From beginning to end he was always in communication with updates and progress. He also communicated between myself and the contractor really well too.
Thank again Nasir.
Akoddos · 20 October 2023
Agent replied · 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Nasir Hussain Haart Stratford Property Management
★★★★★ 5/5
GoogleI really recommend Haart, specially Elisa. Elisa was very professional and helped us find the right property. Elisa has been very reliable and very helpful with the moving in process. We are so grateful for all of the hard work she’s done throughout the process. We are endlessly grateful to have Elisa as our agent and couldn't be happier with the way everything worked out.PositiveResponsiveness, Quality, Professionalism, Value
P · 25 August 2022
Agent replied · 24 August 2024
Hi Porcina,
Thank you for taking time to leave this lovely 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything
Best Wishes,
Elisa - of haart Lettings (Stratford)
★★★★★ 5/5
GoogleUpdate March 26th 2021: Done the checkout with Michell, everything went well.
I have worked with Leila while finding the perfect home to let. Her help during this process was greatly appreciated.
As a newcomer in London, this has been really difficult for me, but she made everything in her power to ensure I understand everything that's going on and that I also get the property. I definitely recommend her services. 10/10, no question about it!
Elena · 17 June 2021
Agent replied · 16 June 2024
Dear Elena,
Thank you for the 5* review. Very pleased to hear that you are happy with the service provided.
Kind Regards, Michell - haart of Stratford (Lettings)
★★★★★ 1/5
GoogleTerrible! Worst estate agents ever. At first I try to make appointment online, is was fine, I'm start to chat with Justina, we agree to make appointment to see house next day on Tuesday at 5.30pm, at first I was agree, but later i was asked she or is possible to change time at 6pm. She just gone, not replied, I try not write maybe 3 time , she was just ignoring me. I was seriously sad of that situation, and so disappointed. But I like that house. So I went straight to agency, but is was MORE DISAPPOINTING! Another lady who even don't say she name, was saying we have just one house. And was so rude, when I say to she I see on internet page, she started to say maybe is was writing to bay not rent. Ohh c'mon is ridiculous. Just time waisted.
Arune · 17 June 2020
Agent replied · 16 June 2024
Dear Arune, Firstly, I apologise that you felt the need to leave a review based on the experience you received with our Stratford Lettings team. Justina has tried to get hold of you to discuss the below. I would like to speak with you, if you are happy to, to discuss the experience you have received. We strive to provide great customer service and are very sad to see that you feel you haven’t received this. If you would like to get in touch with me, please call on 0208 555 8363 or Claire.ballantyne@haart.co.uk to discuss. Kind regards Claire Ballantyne Branch Manager Stratford haart Lettings
★★★★★ 5/5
GoogleI cant thank Michael & Mukesh enough I have used two estate agents before haart Stratford and I was promised the world and they never delivered. I then decided to pop in to haart Stratford and was greeted and welcomed straight away. I explained to Michael that I had two properties to sell and that they was on the market with another agent for four months, I wanted Michael to see the property as he was very confident he would get them sold. I wish I would have gone to haart Stratford sooner as Michael and Mukesh sold the properties within two weeks. I cannot thank them enough they helped me with all solictor paperwork and also even helped me arrange viewings in areas I was looking, they have both gone above the call of duty in realky helping me with my move. I would 110% recomend Michael & Mukesh to all my friends and family as they have made this process extremily easy and as stress free as possible, even when I pop into the branch there is always someone there to help. They have really put my mind at rest and i am so glad that I have found them as I cannot begin to explain the stress of trying to sell two properties and finding a house that i can move into once the sales finalise. Once again THANK YOU!
Mariyka · 17 June 2020
Agent replied · 16 June 2024
Hi Mariyka Miteva, we are very happy to have provided you with such a positive experience! Thank you again for your star rating! Regards haart Stratford
★★★★★ 5/5
GoogleThe people I have been dealing with, were trustful and very polite, both on the phone and in face to face relations.
Particularly Mr Jason Webb, showed his patience, politeness and professionality at all levels, replying to all my questions with precise and clear details and specific understanding when I enquired avout a wide range of topics, all of them concerned with the property and all the side connected issues.
I felt that he cared about what my thoughts were and he understood them even before they were made clear to me. That is very important because a housing seeker may have no special experience in dealing in these matters and may not even know what he can choose and accept or ask in a new situation when he/she has to react in seconds. Mr Jordan Webb was very patient and could give useful amd reassuring.answers.
Lorena · 17 June 2020
Agent replied · 16 June 2024
Dear Lorena Benvenuti, Thank you for leaving such great and detailed feedback about your experience with haart Stratford estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stratford
★★★★★ 5/5
GoogleEvery time we needed help, Jakir Hussain he did his best to solve our problem as quickly as possible, he always helped us with everything we needed, he responds every time at the email he is a very respectful.
Thank you Jakir
Janina · 25 June 2024
Agent replied · 24 August 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir- haart Property Management Stratford
★★★★★ 5/5
GoogleThank you Abid for the repair, excellent job! I couldn’t be more thankful for the exceptional service and how smoothly the process of getting someone out there to do the job was. The customer service was great and definitely felt assured that I would be left with everything sorted. Leaving 5* for sure :)
Fabbiha · 20 October 2023
Agent replied · 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Abid - Property Manager
★★★★★ 5/5
GoogleDav Vatanov is a really good representative of Haart Stratford Lettings. He understands his customer needs very well and speaks for their benefit. He was quite honest and straightforward. Was a very good interaction and looking forward to have a great tenant experience ahead.
Ayushi · 17 May 2024
Agent replied · 16 June 2024
Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Davlatbek - of Haart Stratford Letting
★★★★★ 5/5
GoogleKevin Sen has been an absolute legend while we were extending our tenant contract. He understands his customer needs very well and speaks for their benefit. We are looking forward to work with him and the team in the future!
Adam · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Kevin Sen - haart Property Management Stratford
★★★★★ 5/5
GoogleWe want to thank Jakir Hussain for helping us to solve Toilet Flush problem very quickly . once again thanks Jakir
Great job , great customer service , Keep it up
With Thanks Mukta
Resbunnessa · 27 October 2024
Agent replied · 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford
★★★★★ 5/5
GoogleI really recommend Haart, specially Elisa. Elisa was very professional and helped us find the right property. Elisa has been very reliable and very helpful with the moving in process. We are so grateful for all of the hard work she’s done throughout the process. We are endlessly grateful to have Elisa as our agent and couldn't be happier with the way everything worked out.PositiveResponsiveness, Quality, Professionalism, Value
P · 17 June 2022
Agent replied · 16 June 2024
Hi Porcina,
Thank you for taking time to leave this lovely 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything
Best Wishes,
Elisa - of haart Lettings (Stratford)
★★★★★ 5/5
GoogleI highly recommend Steven English, a very helpful and good man, you can see that he does his job with passion, he is very nice and friendly, clear and to the point. I recommend anyone looking for an apartment to go to this agent and mention Steve! Thanks Steven for your help!! Are you the best!!! ☺☺
Klaudia · 17 June 2023
Agent replied · 16 June 2024
Hi Klaudia,
Thank you for your kind words and glad to hear you have been happy with the service
Kind regards
Haart lettings Stratford
★★★★★ 5/5
GoogleI had a very positive experience with Haart throughout the course of my tenancy. I dealt with Hassan, who was extremely helpful and went the extra mile to assist us where needed. I would highly recommend Hassan and Haart's services to anyone who is interested in renting a property in the area.
Jordan · 20 October 2023
Agent replied · 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Hassan Ali - of Haart Stratford Property Management Team
★★★★★ 5/5
Google(Beth Joseph and Girls) We recently sold a house using HAART. Danny was very informative at the initial visit, not pushy gave us all the information we needed and allowed us to go at our own pace. All the things he said HAART would do he did. It was a stress free process I had a lot going on at our other home so we needed the sale to go smoothly. We put the house on the market in September 2018, had an offer within a week, had a commitment to purchase by the end of the 6th week and we have just exchanged contracts. All that in less than 10 weeks!! We are over the moon and wish all at HAART a very merry xmas and a great new year.
Gwen · 18 June 2019
Agent replied · 16 June 2024
Dear Gwen Joseph, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stratford estate agents
★★★★★ 5/5
GoogleSayma has been incredibly supportive through the purchase of our first property in the UK. From the moment I spoke to her on the phone to arrange viewings and throughout the purchasing process, she has been professional, responsive and nothing but a dream to deal with. What struck me most is that despite the cliche of real estate agents, she actually cares, adding the human touch to what can often be an emotional time for both buyer and seller. I would have no hesitation in recommending Haart Stratford and Sayma for the purchase of your next property.
Dominique · 18 June 2019
Agent replied · 16 June 2024
Dear Dominique Lemon, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for taking the time to leave us this information about your recent visit. Take care!
★★★★★ 5/5
GoogleThis was my first time selling a property. I was a first time buyer and bought the property nearly 6 years ago, so there was little emotional attachment as well but I knew I wanted to sell. From the get go Haart put me at ease and explained the process very carefully with neutral advice (not a "sell sell sell!" approach). Mukesh was very easy to talk to and very patient. I had met other agents as well but there was a tendency to really sell other parts of their business very strongly (financial planning, mortgage advice etc) when we met and I did not encounter this with Haart. In that sense the decision to list was an easy one. Mukesh came around and took photo's almost immediately (after waiting for the right weather) and they looked great. They really helped to sell the property and showed off the improvements I had made over the years. It was also proven in the results. Several viewings took place and within 3 weeks from listing I had accepted an offer. This was particularly impressive given the state of the market (November 2018). I had neighbours on the same road, for instance, who sat on the market for months. The conveyancing process was challenging at times because we were in a big chain (again a first experience for me), however Haart kept me up to date consistently and explained all the steps along the way. Whenever I called Mukesh was available or almost immediately called me back if he was at a viewing. I never felt like I had to chase them to come back to me. Whether it be by phone or email, we always had updates and they were always available. I was not passed from one agent to another, it was handled very professionally and they deserve every penny of the commission they earned. I would definitely recommend Haart estate agents and am very grateful that they have enabled us to embark on the next chapter in our lives. Top marks.
J · 18 June 2019
Agent replied · 16 June 2024
Thank you for your recent review, we are delighted that you had a positive experience dealing with haart and are glad we were able to help you with your move. It has been a pleasure working with you and we wish you all the best in your new home.
★★★★★ 5/5
GoogleHaart estate agents in Stratford have a fantastic team, recently finished an extensive renovation on a property, received great advice regarding lettings from Claire .
Michael from sales is always a pleasure to deal with, always professional yet friendly and informative . HE helped me through the entire process of listing my property on the market with excellent photography and tips on presenting a property . Always keeps you in the loop and never fails to return calls. i would highly recommend Michael and team to prospective buyers or sellers
Ivan · 18 June 2019
Agent replied · 16 June 2024
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stratford estate agents
★★★★★ 5/5
GoogleDanny at Haart was a pleasure to work with from start to finish. He is very knowledgeable and friendly, and I felt I could always trust his advice. He was also extremely sensitive to my situation, given that I was selling the house because my mother had passed away. Even when the buyers started feeling fraught about how long things were taking due to the length of time it took for probate to be granted, both he and Val were understanding and respectful, and thankfully we got there in the end! Danny was also extremely helpful in sending me information about local house clearance options, as well as helping me with the last metre readings on the completion of the sale - given that I live miles away from the house I was selling! I would recommend his services and Haart to anyone.
Becky · 18 June 2019
Agent replied · 16 June 2024
Dear Becky Percival, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stratford estate agents
★★★★★ 5/5
GoogleAbid was provided excellent service! He was able to assist me with all my queries and even allowed me to call so that he could answer my questions in more detail rather than just replying on the email. He is an excellent member of staff and knows exacrly what he’s doing
Salima · 20 October 2023
Agent replied · 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Abidur Rahman - of Haart Stratford Property Manager
★★★★★ 5/5
GoogleMy partner and I recently moved into a new property with the help of haart Estate Agents and the process could not have been easier.
Elisa went above and beyond for us during a very stressful time of moving in, and I cannot thank her enough for the work she has done!
Alex · 20 September 2023
Agent replied · 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of Haart Lettings Stratford
★★★★★ 5/5
GoogleElisa A. has honestly been great, I love how well informed I was kept throughout the process. Elisa was lovely and patient with me, she was able to answer all my questions and kept me updated. With her help I had no stress. Her professionalism was top tier. I would definitely recommend Haart.
Myah · 21 August 2023
Agent replied · 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford
★★★★★ 5/5
GoogleAbout our agent Elisa Achampong: she was always courteous, prompt, and available when needed. She was competent and prepared to put herself out to help us speed up the process. Given the current market, it was hard to find a new tenant, but we were very impressed about her persistence and regular communication until we finally found a suitable tenant for the property. About the whole team: a very good team ethos, ready to cover each other for absence.
Dani · 27 October 2024
Agent replied · 10 November 2024
Thank you for your kind comments and feedback, it is appreciated. Best wishes, Haart Stratford lettings
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