Trusted Agent profile · London

haart London reviews

★★★★★ Excellent

720 reviews across 1 platform

4a Ibex House, Leytonstone Road, London, E15 1SE

haart's office in London, at 4a Ibex House, is rated 4.8 out of 5 across 720 reviews on 1 platform, including 720 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

720

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Service was great, Jovan was very kind and helpful and made the whole process of moving much easier. Highly recommend

Orestis · 16 October 2025

Agent replied · 16 April 2026

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jovan - haart Lettings of Stratford

5/5

Google

Jakir and the team at Haarts have been incredibly responsive throughout my dealings with them. Any issues in the property have been swiftly attended to and resolved. They have always been incredibly personable and made for a very easy experience. Thank you very much.

Jordi · 18 December 2024

Agent replied · 24 December 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

Imad has been extremely helpful, he deals with all queries in a very prompt, polite and professional manner.

Fauzia · 16 October 2025

Agent replied · 16 April 2026

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Imad - haart Property Management of Stratford

5/5

Google

The sales progressor - Helen has been very helpful in getting my purchase over the line. Due to a lease extension the sale took much much longer than expected but Helen was instrumental in making it a reality. My only advise would be that when there are complicated or non-typical cases that Haart appoint a sales progressor (Helen) much sooner into the buying/selling process.

Daniel · 19 December 2023

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Helen - of Haart Sales Stratford

4/5

Google

I had a pleasant experience with hart, they helped me complete my first property which is very exciting and will always be special to me! Mukesh was at the end of the phone nearly perfectly every time even messaging me whilst he was away on holiday, i can’t fault him and how attentive to me he was through out the whole process which was more complicated than normal due to various reasons! The only reason I didn’t add a 5th star is that I felt at times I was being told things that turned out to be rather large issues, IE damp proofing were simply down to condensation etc but I assume this was to help sell the property and to ease my concerns! I’m glad I did some more digging!!! my advice to anyone purchasing is to go with your gut and get extra surveys done in detail even if advised that the problems aren’t necessarily going to be costly, Saved myself 10 thousand in damp fees! In Mukesh’s defence when the problems came back he negotiated a price drop very efficiently and metaphorically held my hand right to the end! Thank you hart for all your hard work! Would recommend.PositiveResponsiveness

Georgina · 17 June 2022

Agent replied · 16 June 2024

Hi Georgina Thank you for your review and feedback. I would like to wish you all the best in your new home. Kind regards Mukesh Dabasia - branch manager - haart Stratford sales

5/5

Google

This was my first time renting in the UK, and Ms Leila made it very simple and easy. Actually, all members of the team are professional and responsive. Starting from the first call, they helped me with the viewing and Claire was waiting for me even in the street so I won’t get lost. I was looking to move in ASAP, and they made it possible within just 4 working days. Thank you all for your help and support.PositiveResponsiveness, Professionalism

Yahia · 17 June 2022

Agent replied · 16 June 2024

Thanks for taking time to write us this review Yahia. It has been an absolute pleasure to help you in this journey. Please feel free to contact me if I can be of any further assistance. Kind regards, Leila Torres, Stratford haart Lettings

5/5

Google

Ofelia was excellent through the sale of my property. She gave me as much help as I needed, provided me with great service, always keeping me update, which lead to my flat being sold. She has been really patient with any problems that may have arose and was very generous with her time to guide me through the process. I have nothing but praise for Ofelia and the way she conducted the sale of my property. I would definately recommend Ofelia and Haarts estate agents! Outstanding service!

Asgor · 17 June 2022

Agent replied · 16 June 2024

Hi Mr Asgor Ali, I am so delighted and ecstatic reading your glowing 5* google review. I am beyond grateful for the wonderful kind comments and for sharing your good experience with us. Thank you also for patiently replying to all inquiries that Buyer has raised to you. Thank you very much for recommending me and our company. Indeed, good communication and coordination, patience, tenacity, doing extra mile and passion are the most important keys to achieve our goals to sell your property at it's best price to the best buyer. I'm happy that it all came across in selling your property. Most sincerely, Ofelia Tabot haart Stratford

5/5

Google

Mr. Dav Vatanov was the agent that attended to me he was responsive to every enquiry I had. He was reliable and his commitment to my needs and answering my enquiries made the entire viewing process efficient and successful. He is someone I would gladly recommend to anyone I know in need of a trustworthy and effective agent or negotiator.

Oluwatayo · 18 January 2024

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Dav - of Haart Stratford Lettings

5/5

Google

Kevin Sen has been very helpful in providing prompt and useful work around the management of my flat. I really appreciate the proactive, professional and approachable way in which he has dealt with issues, helping to meet regulatory requirements and fielding general queries. I would highly recommend him and the team at haart.

Qaasim · 26 May 2024

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Kevin- haart Property Management Stratford.

5/5

Google

My husband and I were searching for a one bedroom flat. Elisa was so helpful throughout the whole process. She is very professional and was very knowledgable when we asked questions. She made the process so much easier and the communication throughout was to a very high standard. She was there to help us when we needed it. Thank you Elisa for all your help and hard work.

Mushira · 17 June 2023

Agent replied · 16 June 2024

Hi Mushira, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. We hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings

5/5

Google

We met an amazing agent Elisa Achampong which is very supportive and helpful, if I have any questions she takes her time to explain me everything in detail, what I really love she keeps me updated about any information while making the offer and of its outcome where in all other agencies I met with ignorance. Elisa is doing great job !

Daria · 19 November 2023

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of Haart Lettings Stratford

5/5

Google

Haart have been great at helping me find an apartment to rent. In particular, I would like to thank Elisa Achampong for her patience and professionalism. She was very friendly and kind and answered all my questions quickly and efficiently. She helped me quickly secure the apartment I liked and sort all the problems encountered throughout the process. I really recommend working with her!

Donia · 20 September 2023

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of Haart Lettings Stratford

5/5

Google

We have loved our experience with Haart and truly recommend working with their team. They have an “ always on” approach and have been extremely supportive throughout the entire purchase process! Mo is a huge asset to the team and Helen has made the process smooth and enjoyable. We would love to work with the team again in the future

Awen · 22 October 2025

Agent replied · 12 November 2025

Dear Awen, Many thanks for your kind words and it is great to hear you would want to work with the team again. All the best from haart Stratford Sales Team

5/5

Google

Jovan was excellent, friendly, punctual, and clearly knew the property inside out

Tufail · 22 October 2025

Agent replied · 12 November 2025

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jovan - haart Lettings of Stratford

5/5

Google

I would like to wholeheartedly say my thanks to Helen and Mo for helping me secure my first house. They’ve generously guided me throughout the buying process and given me excellent advice when I’ve asked for help. I would highly recommend!!!

Rezaul · 27 October 2024

Agent replied · 10 November 2024

Dear Rezaul, Thank you for your 5 star review and kind words. We are pleased to hear how happy you were with the service provided. All the best from haart Stratford Sales Team

5/5

Google

I cannot thank Haart enough for their service. From Justina showing us the beautiful home to herself, Claire and Gemma relentlessly working to get the paper work sorted (which was a nightmare and very stressful). Even through the lockdown, they we very helpful and understanding with our situation. Ash was very helpful at the end of tenancy and I'm truly grateful. I highly recommend renting from Haart. Not only did they provide a lovely home with a lovely landlord, they provided a sense of security and professionalism throughout my time with them. Thank you Justina, Claire, Gemma, Ash and the whole team!! 😊PositiveResponsiveness, Quality, Professionalism, Value

Theresa · 25 August 2021

Agent replied · 16 June 2024

Good afternoon Theresa, thank you ever so much for the kind and detailed review. We are very pleased to hear about your positive experience with our team. We wish you good luck in your new home! Kind regards, Claire Ballantyne haart Stratford Lettings

5/5

Google

Elisa was absolutely great! She was very prompt at responding to any questions and even made time to call and answer questions rather than just replying via email which made us feel very reassured throughout the whole process. She is very clearly an extremely valued team member and is brilliant at what she does! Thank you so much Elisa!

N · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of Haart Lettings Stratford

5/5

Google

Elisa was absolutely great! She was very prompt at responding to any questions and even made time to call and answer questions rather than just replying via email which made us feel very reassured throughout the whole process. She is very clearly an extremely valued team member and is brilliant at what she does! Thank you so much Elisa!

Nadia · 20 October 2023

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of Haart Lettings Stratford

5/5

Google

Massive Thank you to Jakir for being so supportive, understanding and kind. Always made the time to explain and answer any questions that I had. Brilliant guy , very professional. I appreciate your assistance throughout this whole process. I would definitely recommend Haart services to anyone looking for property.

Sherwayne · 17 May 2024

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Jakir - haart Property Management Stratford

5/5

Google

Just want to thank Jakir Hussain for being so diligent and responding all my queries. Initially he contacted me regarding my tenancy however showed himself available to answer a few question I had, always being very polite, professional and kind. Thank you so so much.

Vanessa · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain- haart Property Management Stratford

5/5

Google

Haart have done a fantastic job and I would definitely use them again to sell future properties. I worked with Michael and Jordan initially on marketing the property and they were really enthusiastic and got me an offer I was happy with within two weeks. I also can not recommend the after sales service more highly. Amanda was a fantastic sales progressor, keeping me informed through the whole process and chasing various parties to keep it moving. A big thanks to all the team!PositiveProfessionalism

Helena · 17 June 2021

Agent replied · 16 June 2024

Dear Helena Thank you for leaving a lovely 5 star review. We are pleased that everything worked out for you and we were able to help you with the sale of your property. We wish you all the best in your new home. Regards haart Stratford sales Mukesh Dabasia

5/5

Google

Recently we have issue regrading Toilet flush . One of the agents from Haart named Jakir Hussain did deal the issue . He was very prompt, helpful and professional . I really do appreciate his service thanks Jakir .

Md.Karim · 27 October 2024

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

The viewing was very smooth and Jovan was very professional in explaining.

Jagy · 16 September 2025

Agent replied · 16 April 2026

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jovan - haart Lettings of Stratford

5/5

Google

Natasha Pin has been fantastic since she’s taken over management of our portfolio of properties. She has been a direct point of contact and has taken it upon herself to ensure that as landlords, all of the information is made available for us to make decisions. Very pleased to be working with her and the rest of the team!

A · 20 September 2023

Agent replied · 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Natasha Pin - of Haart Stratford Property Management Team

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Questions about haart London

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Platinum.

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