Trusted Agent profile Β· London

haart London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

720 reviews across 1 platform

4a Ibex House, Leytonstone Road, London, E15 1SE

Part of haart, see every office.

haart's office in London, at 4a Ibex House, is rated 4.8 out of 5 across 720 reviews on 1 platform, including 720 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

720

Reviews on Google

This office

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Haart have been letting the flat I own for around four years and the process has been a lot better since Elisa joined. She is proactive and shows initiative. She went above and beyond to deal with some issues with the flat and is a real problem solver. Thank you Elisa!

Caroline Β· 20 September 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of Haart Lettings Stratford

5/5

Google

I would like to personally thank Team Haart in particular Danny Bailey and Ella Seki.Β  Thank you for holding our hands throughout our emotionally packed filled journey we truly appreciated it. You guys made the difference, with us being a novice you took control. Through out you were considerate, contactable, informative, friendly and yet very professional. Whenever I or my husband called your ever so cheerful team (inclusive of Daniel and Michael) you all knew who we were. You made us feel important as well as free to ask any questions and were all very patient with us. With this experience we would happily recommend you guys to friends, families and strangers. A job well done - thank you ever so much guys. Xx

Gloria Β· 18 June 2017

Agent replied Β· 16 June 2024

Dear Gloria Balfourth, Thank you for leaving such great and detailed feedback about your experience with haart Stratford estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stratford estate agents

5/5

Google

I had a very good experience renting a property with Tilley from haart. She was helpful throughout the entire process, always available to answer any questions I had, no matter how small. Tilley also assisted with negotiating terms with the landlord, which made things easier for me. After dealing with various agencies in London, I wasn’t expecting much, but working with Tilley showed that there are still honest and professional agents around. If you're looking for a straightforward and reliable experience, I’d recommend her.

Dmitry Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Tilly Davis - of Haart Stratford Lettings

5/5

Google

I recently began my search for accommodation in East London and came across Haart Estate and Lettings Agents. After expressing interest in a property on Friday evening via Rightmove and their website, I was promptly contacted the next day by Tilly from Haart. She was professional, attentive, and addressed all of my inquiries efficiently. Tilly also assisted in arranging a viewing for Tuesday evening. So far, my experience has been positive, and I hope the viewing process goes smoothly. I look forward to their continued support with any further questions or concerns I may have.

Cassandra Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Tilly Davis - of Haart Stratford Lettings

5/5

Google

Herah and Muhammed were professional, friendly and on top of the sale of our flat for the duration of the process. Muhammed went above and beyond, even responding to our emails on his day off at a really crucial time! We trusted them the whole way and it has paid off. Thanks guys!

Tom Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Tom, Thank you for taking time to leave this 5* review. I'm very glad that you've been happy with my service. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Mo - of haart Sales Stratford

5/5

Google

It was a nice experience to work with Haart Stratford, everything was quick and easy. Elisa Achampong is responsive and helpful on my requested services and queries.

Erica Β· 19 November 2024

Agent replied Β· 10 December 2024

Hi Erica, Thank you very much for this lovely 5* review. I'm glad you've been satisfied with our services. We look forward to working with you again in the future ! Best Wishes, Stratford lettings

5/5

Google

Thanks so much Jakir for your patience and understanding over the last few weeks. You made sure we were informed all through the process. Really appreciated.

Inema Β· 26 November 2024

Agent replied Β· 10 December 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

Elisa was really supportive and patient along the process and helped us get the property we wanted. She always made herself available and helped us with all the extra enquiries we had. It was nice to work with her and haart agency which also supported us while she was off. Thank you!

Jessi Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Jessi, Thank you for taking time to leave this 5* review. I'm very glad that you're happy with the service provided. Kind Regards, haart lettings Stratford

5/5

Google

A big thank you to Muhammad and Herah who made the process of selling our flat as smooth as it could be. I was especially appreciative of Muhammad getting back to our distressed messages (when it was crunch-time) on his day off. He went above and beyond! Professional, friendly and fast communication.

Amina Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Amina, Thank you for taking time to leave this 5* review. I'm very glad that you've been happy with my service. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Mo - of haart Sales Stratford

5/5

Google

Brilliant customer service! Mo and Helen went above and beyond to help us get our flat purchase over the line and really showed they cared. Couldn’t recommend highly enough!

Andrew Β· 3 October 2024

Agent replied Β· 24 October 2024

Dear Andrew, Thank you so much for leaving a 5 star review. We appreciate your positive feedback and are so happy to hear you would highly recommend us. All the best from haart Stratford Sales Team

5/5

Google

I had a fantastic experience working with Elisa Achampong, who helped to secure new tenants for my rental flat in Stratford. Elisa's professionalism truly stood out as she consistently demonstrated her expertise throughout the process. She was proactive in her approach, ensuring that every step was well-coordinated and timely and she kept me informed at every stage, addressing any concerns promptly. Elisa's dedication to her work is evident, making the entire experience smooth and stress-free. I greatly appreciate her efforts in finding suitable tenants and managing the process efficiently. I wholeheartedly recommend Elisa to anyone seeking a reliable agent in the Stratford area.

Amit Β· 20 September 2023

5/5

Google

Very professional lettings agency with a great helpful team,Kevin Sen has been a very helpful and communicative agent from stratford haart,very caring,friendly and professional. Haart please dont loose him out,Absolute Gem πŸ’Ž

Raihan Β· 10 August 2024

Agent replied Β· 24 August 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Kevin Sen - haart Property Management Stratford

5/5

Google

Haart lettings agents have been amazing from day 1! they found tenants for our flat within days, communication was super smooth, clear, prompt, effective. Justina has been super helpful, always prompt in replies and willing to help, clarifying any details to us. Overall, they took the stress of the complicated procedures away and we feel assured that our property is managed in the best possible way.PositiveResponsiveness, Professionalism

Christina Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Tsoupot, Thank you very much for your kind feedback. We are pleased to hear you have been happy with our service! Kind regards, Justina Pyragiute Stratford haart Lettings

5/5

Google

Mo was very professional and kept us well informed with regular updates. Very approachable, we would highly recommend Haart for you buying or selling needs

Jacqueline Β· 2 April 2026

Agent replied Β· 16 April 2026

Hi Jackie, thank you for your kind review, it was a pleasure working with you and thank you for trusting the process. If you need anything in the future, please do reach out. Always happy to help :)

5/5

Google

Excellent service and very swift in assisting with queries. I spoke to Hassan Ali. I also spoke to Jakir Hussain.He made sure that my request was fulfilled swiftly. 5* Service. Thank you both.

Muhammed Β· 14 June 2024

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir- haart Property Management Stratford

5/5

Google

BIG shout out to Muhammed (Mo) Rahman in Sales @ Haart Stratford- brilliant job, thank you Mo!! Also to Helen Lines as Move Manager @East Ham for support and Abidur Rahman in Residential- THANK YOU ⭐️⭐️⭐️⭐️⭐️

Julie Β· 17 April 2024

Agent replied Β· 16 June 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Mo - of Haart Stratford Sales

5/5

Google

I had an amazing experience with Natasha Pin from the property management team she is very professional, extremely helpful supporting me with my rent account and she had such natural empathy which is very hard to come by so thank you so much Natasha

Mel Β· 20 October 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Natasha Pin - of Haart Stratford Senior Property Management Manager

5/5

Google

Great service from Mukesh, Amanda and team. Complete transparency during the buying process ensured a smooth completion. Whole team extremely helpful and responsive to all queries. We couldn't have been happier with the tireless efforts of Amanda and Michael, who ensured all parties were kept updated and the purchase continued to progress through each stage. Pleasure working with her and the Haart Team on this.

Dharin Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Dharin Thank you for your 5 star review and congratulations once again on exchanging contracts. We would like to wish you all the best in your new home and happy to hear that your experience with us was a positive one. kind regards haart Stratford sales Mukesh Dabasia

5/5

Google

The service I received from Elisa was fantastic! Exceptional customer service from start to finish. She was extremely knowledgeable about the local property market which was a big help for me. Soo patient and helpful when answering my queries. Thank you soo much for your help Elisa!

Robertaaa Β· 22 July 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford

5/5

Google

Mr Jakir delivered exceptional customer service and effectivly and efficency provided maintenance support. The whole process was very smooth, 10/10 service. Thank you Jakir

Shihab Β· 27 October 2024

Agent replied Β· 10 November 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

1/5

Google

We vacated our property towards the latter end of January and six weeks on we have yet to receive our deposit or receive any indication of when the issue will be resolved. The service from Haart has been absolutely diabolical. Extremely limited communication and no understanding that we are nearly 2K out of pocket. There’s been excuses after excuses - report not being done, staff leaving etc but no solution or timeline. Elisa has been β€œforwarding” our email to the property management team for weeks but there doesn’t seem to be any communication forthcoming from them. They are a bunch of cowboys who have no regard for people’s money. We are now considering next steps and will be making a formal complaint and consulting the Ombudsman.

Shah Β· 17 June 2023

5/5

Google

Tilly Davis was Very polite and humble lady speedly resolved my quires would definitely recommend her as a property advisor to my friends & family ....

Mitesh Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Tilly Davis - of Haart Stratford Lettings

5/5

Google

I recently had the pleasure of dealing with Mr. Jakir Hussain, who was incredibly helpful in resolving several issues I was facing with my rental property property. From the moment I explained the problems over the phone, he was attentive, patient, and took the time to really understand my concerns. Within a short time, my issue was completely solved. I can't thank him enough and would highly recommend Haart Estate and Letting Agents Stratford

Hasnat's Β· 24 September 2024

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

Spoke to Tilly on the phone and was able to very easily and efficiently book a viewing on a property we are interested in. She was very helpful!

Oscar Β· 21 August 2024

Agent replied Β· 24 August 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Tilly Davis - of Haart Stratford Letting

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart London

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent