Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMoving to London
We moved from Germany to London and had no idea about the housing market in the UK. Charlotte helped us find our dream flat and navigated us through the tenancy process. Charlotte and Frank Harris are highly competent and trustworthy. Thank you!
Robson · 22 August 2023
Agent replied · 13 June 2024
Dear Robson, We really appreciate you taking the time to leave such lovely comments about Katy They will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBuying a Barbican flat:
Buying a Barbican flat:Buying a Barbican studio flat from Frank Harris & Co has been a very positive experience thanks to Lorenzo Ronconi. He has extensive knowledge of and enthusiasm for all things Barbican and is very professional, helpful and efficient.Highly recommended.
Sarah · 10 December 2021
★★★★★ 5/5
GoogleI had the pleasure of dealing with Liberty. Very friendly and patient. Hoping to secure a property with him and Frank Harris soon!
Mohd · 16 October 2025
★★★★★ 5/5
TrustpilotSuperb property outcome
We have just moved into a great Barbican flat. It wouldn't have happened without the patience, diplomacy and tenacity of Magnus. He worked hard to make our move possible; a brilliant outcome! Thank you Magnus.
Paul · 27 October 2022
★★★★★ 5/5
GoogleIt was an ease working with Chris and Charlotte, they were quick to respond always and extremely helpful throughout the whole process. Would 100% recommend Frank Harris if you’re looking for a new place and a pleasant move in experience.
Rajveer · 28 September 2023
Agent replied · 23 August 2024
Dear Rajveer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotFlat hunting
I have been looking for a property for my boss to buy and have had a couple of viewings handled by this agent. Although all the staff were very helpful, Lorenzo was particularly good with his follow-up calls. Sometimes agents can be pushy. Not so Frank Harris.
Paul · 6 November 2020
★★★★★ 5/5
GoogleThank you for keeping my preferences in mind (rather than what's available on the market). Much appreciated. Look forward to finding the right property with your help.
Oksana · 24 June 2024
Agent replied · 23 August 2024
Dear Oksana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAs a tenant, I have had good experience with Charlotte who’s patient answering my questions and made no complaint arranging a second viewing for me. She not only knows to act in good interest of the landlord, but also to allow a certain level of flexibility and ensure speedy execution. She’s my best letting experience in the UK.PositiveQuality, Professionalism
Daniel · 24 August 2021
Agent replied · 23 August 2024
Dear Giang, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleFantastic experience with Jasmine. Really approachable, friendly and knowledgeable. Helped me and my partner find the perfect new home!
Alex · 16 November 2025
★★★★★ 5/5
GoogleFrank Harris have managed the rental of our flat for the last seven years, and have done an excellent job.They have found tenants who have looked after the flat as if it were their own. Any problems arising with the flat have been dealt with quickly and efficiently. Rob has always been helpful and easy to liaise with. I would highly recommend their management service.
Su · 24 December 2019
Agent replied · 22 December 2024
Dear Su, We are really pleased to read your positive review regarding the service from our Baribican, City & Clerkenwell Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleProfessional, kind and great choice of apartments. Mac Mitchell helped me to in my research for an apartment in London: he has been very kind and understood clearly my needs. A real estate agent I would totally recommend.
Michelangelo · 28 October 2023
Agent replied · 23 August 2024
Dear Michelangelo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad a fanstastic experience with Frank Harris & Co who found us our dream place, in particular with Mitchell Max who was incredibly helpful and professional throughout whilst also being a friendly face and fount of knowledge about the property.
Benedict · 24 August 2023
Agent replied · 23 August 2024
Dear Benedict, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have used Frank Harris for my flat search in the Barbican and Clerkenwell areas and have been extremely satisfied with the reactivity and professionalism of agent Charlotte Rule who assisted me throughout my search. I appreciated her dedication to finding suitable products targeted to my specific needs and her availability and responsiveness. I highly recommend.PositiveResponsiveness, Quality, Professionalism
Louis · 24 August 2021
Agent replied · 23 August 2024
Dear Louis, We greatly appreciate you putting aside the time to submit a review about our XXX Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service from Tina and her team
Tina and her team looked after us excellently in the pandemic market. They kept in regular touch throughout the selling process. Tina’s lateral thinking was wonderful at various tricky moments. We are very grateful to have been in their calm and experienced hands.
Jack · 3 June 2021
★★★★★ 5/5
GoogleGreat office, shams in particular was extremely helpful and kind, I definitely recommend them. Sham’s approach was both professional and fabulous.
A · 16 October 2025
★★★★★ 5/5
GoogleOver the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.
She is a pleasure to deal with!
Tim · 24 August 2023
Agent replied · 23 August 2024
Dear Tim, We really appreciate you taking the time to leave such lovely comments about Danielle. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMitchell Max has been a great agent: patient, he really listens to customers ' needs and he is really good in understanding and finding the property that one is really looking for. Very recommended!
Mattia · 24 August 2022
★★★★★ 5/5
TrustpilotIt was very nice to meet with the agent…
It was very nice to meet with the agent Mitchell Max, he showed me couple of properties and provided with the all information I needed. Would be very happy to come back to work with him again. Natalia Boguslavscaia
Natalia · 12 August 2023
Agent replied · 13 June 2024
Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat team with excellent service. My query was dealt with quickly and professionally. I felt welcomed and valued by the team when I stepped into this estate agent. Definitely recommend.
Thank you Chris!
Lucia · 24 August 2022
★★★★★ 5/5
GoogleI was recently shown a number of apartments in the Barbican by the Frank Harris sales team. Magnus, Mark and Adam all impressed me greatly with their intelligence and openness, a quality team.
Oliver · 27 November 2023
Agent replied · 23 August 2024
Dear Oliver, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Sarah Tranter, Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotOver the past few months I have had a…
Over the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.She is a pleasure to deal with!
CustomeTimr · 18 August 2023
Agent replied · 13 June 2024
Dear CustomeTimr, Thank you for your kind comments regarding Danielle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleShuheda and Libert have been amazing help with my property search and moving in. Recommend coming to Frank Harris they provide great service!!
Alex · 2 September 2025
★★★★★ 5/5
GoogleCharlotte took care of my sister and I when we were looking for a flat. She did a great job and took care of the entire process herself, always available and professional. 10/10
Thomas
Thomas · 12 November 2023
Agent replied · 11 November 2024
Dear Thomas, We really appreciate you taking the time to leave such lovely comments about Charlotte. She will be so pleased to read your 5 star review. Please do not hesitate to contact the Frank Harris team in the future. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleThe team at Frank Harris were very helpful, keeping me up to date, arranging a City of London viewing at the weekend. Knowledgeable about the market and individual properties. Just what a top rate agent should be.
Simon · 24 August 2023
Agent replied · 23 August 2024
Dear Simon, It’s great to hear that you have had a brilliant experience with our Barbican office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
