Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Jamie & Team!
Over the years, I've bought and sold several times in the Barbican through Frank Harris & Co and their service has always been excellent, under the stewardship of Tina Evans. Our latest transaction was led by her highly professional sales team manager Jamie Charlton, with support from Lorenzo Ronconi, and once again their service was first class. Against the background of the pandemic, Jamie & Co were consistently committed and enthusiastic, and proved to be great communicators, always keeping us up to date with developments. He and Lorenzo are great ambassadors for the company, going the extra mile when necessary, and I'd highly recommend them to anyone looking to buy or sell in the area.
Alan · 22 October 2021
★★★★★ 5/5
GoogleTina assisted with a valuation and subsequent sale of my Barbican property. She was phenomenal: helpful, courteous, hard-working and extremely knowledgable. I have no hesitation in recommending her!
Adrian · 28 October 2023
Agent replied · 23 August 2024
Dear Adrian, Thank you for taking the time to leave a wonderful 5 star Google review. Tina will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotLong Term Reliable
Neil Dawson and the team in Bloomsbury have a long history of as sales and rental agents in central London. In a decade of renting my flats with them, they have always been efficient and helpful.
Brian · 2 December 2020
★★★★★ 5/5
GoogleGood agent! Very helpful in property searching
滕沐坤 · 26 November 2025
★★★★★ 5/5
TrustpilotExcellent experience as a renter
Excellent experience as a renter. Charlotte took the effort to understand exactly what we were looking for and guided is in getting the ideal property. Really simple and painless process too.
S · 7 August 2023
Agent replied · 13 June 2024
Dear S T, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAnuj Jariwala at Frank Harris was amazingly efficient in managing the rental flat, including dealing with a building leak and getting it repaired quickly, and liaising with the building's insurers.
Monaco · 24 August 2023
Agent replied · 23 August 2024
Dear Monaco, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks for your efficiency and professionalism
Being a foreigner living in London, I have quite some experience in dealing with estate agents. The service from Frank Harris impressed me, especially Ms Annie McAllister who helped arrange flat viewing efficiently and answered my questions quickly. Really appreciate her service passion and professionalism.
Annie · 21 February 2022
Agent replied · 13 June 2024
Dear Annie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a wonderful experience with Mitchell. We secured a fantastic flat that met all of our requirements thanks to his experienced advice, and received very prompt answers to our queries. We really enjoyed working with him, and he has made our moving experience all the more pleasant.
Arianna · 24 August 2021
Agent replied · 23 August 2024
Dear Arianna, We are thrilled to hear that you are pleased with the service you have received from our Barbican and City office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much, Libert, for your outstanding support in helping us find a flat in the Barbican. We truly appreciated your commitment. Highly recommended!
Patricia · 14 May 2025
★★★★★ 5/5
GoogleWe have had a great experience dealing with Jay Smith in the property management team. He was very responsive to all of our issues and helped get the flat repairs done at an efficient pace. Would highly recommend the Frank Harris property management teamPositiveResponsiveness, Professionalism
William · 10 January 2022
Agent replied · 9 January 2025
Dear William, What a lovely review you have given regarding our Barbican office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleMy experience with the Team at Frank Harris has been excellent. Very courteous, knowledgeable and quick to offer relevant advice. Lorenzo and his colleagues have been tremendously proactive and efficient in all aspects of the engagement. A very professional service.
Martin · 24 August 2022
Agent replied · 23 August 2024
Dear Martin, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our City & Clerkenwell office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were lucky to come across Charlotte and Frank Harris agency. They made our process of finding a flat and all the bureaucracy look easy. As we recently moved from abroad, having Charlotte’s help was really important.
Definitely recommend it.
Mariana · 24 August 2022
Agent replied · 23 August 2024
Dear Mariana, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotVery Good Experience with Charlotte - Barbican
Happy living in our apartment for a month now thanks to the good work of Charlotte at Frank Harris Barbican.The online advertised flat was available: unlike some of their competitors using some token-unavailable flat to gather contact details, they were prompt to accurately display then update their online offering including ours which was very much appreciated (and professional).The visit session was rapid: we spent an afternoon visiting with Charlotte then immediately picked up a flat.Charlotte and her management also impressively succeeded in negotiating the condition we proposed and getting things sorted in the (short) period we requested.The paperwork part was a bit laborious however as the company they use for referencing checking "The Letting Hub" kept asking for additional papers pretty much daily generating quite a bit of discomfort (that could be put on COVID as our previous agency went bankrupt indeed so the referencing was not straightforward...)Additionally, the flat needed some TLC as it was set for sale (before the pandemic) therefore was not very much ready for renting. As of today, some things are still not fixed although getting taken care of soon hopefully.Overall a very good experience; very much recommended and very much good work to Charlotte!
Ad · 6 June 2021
★★★★★ 5/5
GoogleHad a great viewing experience with Shuheda, she was attentive to my requirements and very clearly described the property that I was viewing.
Audrey · 20 May 2025
★★★★★ 5/5
Googleshams and jasmine were brilliant agents. Highly recommend them!
福福 · 16 October 2025
★★★★★ 5/5
GoogleIt was lovely to have met with Charlotte and her colleagues - prompt and clear communication and very kind and courteous while presenting fantastic properties. Would highly recommend.
Leslie · 24 August 2023
Agent replied · 23 August 2024
Dear Leslie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlotte, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from all at Frank Harris at the Barbican. Having worked with many agents over the years, Annie McAllister is super to work with offering a refreshing, engaging approach and thoroughly professional. A pleasure to do business with.
Alison · 24 August 2022
Agent replied · 23 August 2024
Dear Alison, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris, and especially our agent, Mitchell Max have been extremely helpful in our apartment search. They not only helped us found our next home, but were extremely accomodating and responsive during every minute of the process. Definitely the top home-finding experience I had in London.
Áron · 24 August 2021
Agent replied · 23 August 2024
Dear Áron, Thank you for taking the time to leave such great feedback regarding your experience with Mitchell and our Barbican office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service with a personal touch
Tina and Lorenzo provided an excellent service throughout, from the moment of initial contact. They were always very responsive, and proactively updated me on what was going on.A initial approach to marketing my property was developed before being discussed and agreed, and then implemented in line with that plan. This was all done during COVID restrictions which clearly didn’t help.As is not uncommon the prospective purchaser caused a number of issues. The team provided a balanced consideration of how to react to these. This counsel was highly valued, an went a long way to mitigate my ire.The service I received was excellent and I would happily recommend them.
Ian · 25 March 2021
★★★★★ 5/5
GoogleI was assisted by Charlotte during the processing of renting. She has been very friendly, efficient and responsive at the same time. When experiencing issues, she was great at helping us to solve the problem. Would definitely recommend Frank Harris to anyone who's thinking of renting in the area.
Li'er · 23 October 2020
Agent replied · 22 October 2024
Dear Li'er, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMitchell Max did outstanding job providing great service and consutation for us. Was available adound the clock and showed had perfect options we needed!
Инал · 28 October 2023
Agent replied · 23 August 2024
Dear Инал, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotA seamless service from start to finish…
A seamless service from start to finish from Alison at Frank Harris estate agents. We came to sell our investment property in Bloomsbury and invited three local estate agents to provide a valuation and tell us about their service. After some thought, we opted for Frank Harris estate agents. A steady stream of quality viewings lead to a proceedable offer which was at a higher level than the other two agents suggested as the asking price. The sale process was completed in a little over ten weeks from start to finish. Highly recommended.
M · 16 December 2020
★★★★★ 5/5
TrustpilotBrilliant job
Alison Battrick and the sales team at Frank Harris, Bloomsbury, did a brilliant job of selling our properties. A third of the way through the sales the pandemic struck and we went into lockdown. With the altered economic climate we were very concerned that the sales may not go through. We were very fortunate however to be in the capable hands of Alison who was unflappable and navigated us confidently through to the finish. She was a realistic and fair negotiator; always returned our calls, kept us updated throughout, was reassuring and generally very helpful.We have dealt with Frank Harris in Bloombsbury over decades now and have found them to be realistic in their pricing, reliable and professional and would have no hesitation in recommending them.
Anonymous · 15 December 2020
★★★★★ 5/5
TrustpilotConstant support & reactivity
Alison from Frank Harris &Co has been of a constant support through each steps of the process to buy my flat, from organising a revisit of the flat to supporting me with the documents transmission. She proved to be a key link between my solicitor, broker & the seller side, to help get things done on time in spite of the market current delays. I always had an answer within hours which brought peace of mind & clarity in this process I was new to. I have been really happy with all members of Frank & Harris team I dealt with.
Cécile · 9 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.