Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was having issues with my current estate agents so I thought I would call Frank Harris for advice. I spoke with Alex who was super helpful and answered all of my questions despite not offering Frank Harris any business
Radhika · 25 August 2023
Agent replied · 24 August 2024
Dear Radhika, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful! The staff are very friendly. Romario offers lots of help to me and showed me all the properties that really catch my eyes. I compared three agents in Bloomsbury and this one is definitely the best!! Highly recommend!
Sheren · 25 August 2023
Agent replied · 24 August 2024
Dear Sheren,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGeorge and Alison recently sold my flat, achieving an all-cash offer at the full-asking price within a day of taking it on - didn't even have to market it! Their approach to the subsequent sale was both professional and diligent, staying calm and positive even when I wasn't!
I can't recommend them enough.
Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value
Tom · 29 August 2021
Agent replied · 28 August 2024
Dear Tom, Thank you for taking the time in providing such lovely comments about George and Alison in our Bloomsbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service from Tina and her team
Tina and her team looked after us excellently in the pandemic market. They kept in regular touch throughout the selling process. Tina’s lateral thinking was wonderful at various tricky moments. We are very grateful to have been in their calm and experienced hands.
Jack · 3 June 2021
★★★★★ 5/5
GoogleHad a fantastic experience with Frank Harris - more specifically with Holly, who's both excellent and lovely. Her support was invaluable and I highly recommend!
Julia · 25 June 2024
Agent replied · 24 August 2024
Dear Julia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Frank Harris was very positive. George T was very friendly and effective as he scheduled a viewing for me very quickly and took into account all of my requirements, especially in terms of budget and location.
Anna · 25 August 2023
Agent replied · 24 August 2024
Dear Anna, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJamie from Frank Harris was extremely helpful last week regarding directions to their offices. It was much appreciated.
Philip · 17 October 2024
Agent replied · 22 October 2024
Dear Philip, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
★★★★★ 5/5
GoogleWe had a viewing of a property near King Cross with Alex, and we were really impressed by his professionalism. The place was nice, and Alex explained everything about the building, costs, and the vacancies timeline. He also brought us around the block to show us the local amenities. We were very happy with this service!PositiveResponsiveness, Professionalism
Tommaso · 25 August 2021
Agent replied · 24 August 2024
Dear Tommaso, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleWas recommended here by a friend, and met a gentleman named Seif. He was very kind in helping me on advice for Sales and Lettings. Very knowledgeable lad.
Kwayy · 26 April 2024
Agent replied · 24 August 2024
Dear Kwayy, Thank you for your kind comments regarding Seif and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotIt was very nice to meet with the agent…
It was very nice to meet with the agent Mitchell Max, he showed me couple of properties and provided with the all information I needed. Would be very happy to come back to work with him again. Natalia Boguslavscaia
Natalia · 12 August 2023
Agent replied · 13 June 2024
Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBujar Ferizi really went the extra mile to get me the apartment and deal that I needed. He deserves not only 5 stars but 6+ for his effort, patience and good humour.
Julia · 27 January 2024
Agent replied · 24 August 2024
Dear Julia, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotOver the past few months I have had a…
Over the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.She is a pleasure to deal with!
CustomeTimr · 18 August 2023
Agent replied · 13 June 2024
Dear CustomeTimr, Thank you for your kind comments regarding Danielle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBujar at Frank Harris found a perfect property for me when I was relocating to London. Highly responsive and really went the extra mile to find a property matching my needs.
Erik · 27 January 2024
Agent replied · 24 August 2024
Dear Erik, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHolly helped me with my property search and was very friendly and responsive. Would definitely recommend Frank Harris.
Jiaxuan · 22 September 2024
Agent replied · 22 October 2024
Dear Jiaxuan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Jaydn Cox.
Julien · 16 February 2026
★★★★★ 5/5
GoogleAfter being let down by another terrible London agency, Bujar at Frank Harris resorted my faith in real estate agents. He was very professional, attentive and guided us swiftly through the process.
Dion · 28 December 2023
Agent replied · 24 August 2024
Dear Dion, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had an excellent experience working with them. Francesca and Jamie had been very helpful and super responsive to all of our questions.
Melody · 25 June 2024
Agent replied · 24 August 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHad a wonderful experience looking for a new place with Kellan, he was so friendly and helpful. He was very aware of the type of place we were looking for and always kept us up to date.
Jennar · 25 August 2023
Agent replied · 24 August 2024
Dear Jennar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAde jumped in at a moments notice when his colleague was unable to keep the viewing appointment. He was friendly personable and professional throughout the three viewings. Ade supplied me with all the information I needed and made some helpful suggestions about how the properties could be refurbished. I’m very impressed so far!PositiveResponsiveness, Quality, Professionalism
Peter · 25 August 2021
Agent replied · 24 August 2024
Dear Peter, I was delighted to read the comments in relation to our Bloomsbury & Kings Cross office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
TrustpilotGot stood up at viewing…
Got stood up at viewing… But guess this is just a reflection of the London market right now where agents can afford to lose a few clients given they have more than enough demands from other leads
RLT · 21 August 2023
Agent replied · 13 June 2024
Dear RLT, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was served by somebody named Bujar I believe?
Top lad, really helpful and was consistent in keeping his promise. Please send praise to him, hopefully I had his name right!
Endrit · 28 December 2023
Agent replied · 24 August 2024
Dear Endrit, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotLorenzo has been both exceptionally…
Lorenzo has been both exceptionally helpful and knowledgeable when showing us around all the different styles of apartments within the Barbican. Thanks to Lorenzo, we have narrowed our search and look forward to upgrading our Barbican apartment very soon.
Daniel · 15 June 2021
★★★★★ 5/5
GoogleCalled in to enquire about buying my first home and spoke with Dwyton. He was very friendly and extremely knowledgeable - I felt like I could ask him anything! Excellent service.
Maiya · 18 May 2025
★★★★★ 5/5
GoogleCouldn't be any happier with the service provided by Alex Squance.
Always responsive, kind and helpful throughout the whole process of looking for a flat. Would definitely recommend him and the Frank Harris team if you want to be in the best hands!PositiveResponsiveness, Quality, Professionalism, Value
Rosa · 25 August 2022
Agent replied · 24 August 2024
Dear Rosa, what a lovely review you have given regarding our Bloomsbury & Kings Cross office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
